Post-OS Reload Server Setup
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Questions and Answers

What is the primary action performed on the server after the changes are made?

  • Close the ticket
  • Perform a system backup
  • Push an OS reload (correct)
  • Install additional software
  • What is the purpose of changing the Operating System of the server?

  • To install a new application
  • To resolve a customer issue (correct)
  • To improve system performance
  • To upgrade the server hardware
  • Where is the customer's request being handled?

  • Customer Support Portal
  • Server Management Console
  • IMS (correct)
  • Ticketing System
  • What is the next step after the OS reload is complete?

    <p>Close the ticket</p> Signup and view all the answers

    What is the outcome of pushing an OS reload on the server?

    <p>The server's Operating System is changed</p> Signup and view all the answers

    Study Notes

    OS Reload and Ticket Closure

    • After changing the Operating System of the server in IMS and initiating the OS reload, additional work is required before closing the ticket.
    • Verification is necessary to ensure the OS reload is successful and the server is functioning as expected.
    • Confirm that the server is online and accessible after the reload.
    • Validate that the new Operating System is installed and configured correctly.
    • Check for any issues or errors that may have occurred during the reload process.

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    Description

    What steps need to be taken after an OS reload on a server managed by IMS? Ensure the server is properly configured and functional before closing the ticket.

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