Post Office Guide Overview
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Questions and Answers

What new sections were added to the Post Office Guide in this volume?

  • Cash Certificates and Postal Life Insurance
  • Foreign Post and Philately
  • Philately and Postal Life Insurance (correct)
  • Savings Bank and Philately
  • What is the primary source for the clauses in this Post Office Guide?

  • International Postal Agreements
  • Director-General's Directives
  • Indian Post Office Act and Rules (correct)
  • General Postal Regulations
  • How many parts will the Post Office Guide be divided into?

  • Four (correct)
  • Five
  • Six
  • Three
  • What is required for the public to obtain the latest postal rates?

    <p>Visit the nearest Post Office (D)</p> Signup and view all the answers

    Which clause relating to business was deleted in the Post Office Guide?

    <p>Deleted Clause (D)</p> Signup and view all the answers

    Who can suggestions for additions and alterations to the Guide be addressed to?

    <p>The Postal Technical Section (D)</p> Signup and view all the answers

    What is the significance of the amendments mentioned in the Post Office Guide?

    <p>They may be issued from time to time as necessary. (B)</p> Signup and view all the answers

    What should be recorded in the Franking Machine Record Book when a machine is found defective?

    <p>Meter readings before and after repairs (C)</p> Signup and view all the answers

    Who must attest the entries concerning a defective machine after repairs?

    <p>The officer in charge and the mechanic (B)</p> Signup and view all the answers

    For how long must the register of repairs be preserved after the repairs are carried out?

    <p>2 years (A)</p> Signup and view all the answers

    What is the deduction applied to refunds for impressions made in error?

    <p>5 per cent (D)</p> Signup and view all the answers

    What must a licensee do to request an advertisement device beside the stamp impression?

    <p>Demonstrate that it relates to their business (D)</p> Signup and view all the answers

    What happens in the event of a breach of the prescribed conditions by the licensee?

    <p>The license is canceled immediately (D)</p> Signup and view all the answers

    What documents must be open to check by authorized officials following repairs?

    <p>The register of repairs and the job card (C)</p> Signup and view all the answers

    What must be surrendered to receive a refund for an erroneous impression?

    <p>The entire envelope or wrapper (C)</p> Signup and view all the answers

    Which headquarters is associated with the North Eastern Postal Circle?

    <p>Shillong-793001 (A)</p> Signup and view all the answers

    What is the jurisdiction of the Gujarat Postal Circle?

    <p>Gujarat State, Daman &amp; Diu (C)</p> Signup and view all the answers

    Which Postal Circle has its headquarters in Bhopal?

    <p>Madhya Pradesh (A)</p> Signup and view all the answers

    Which two states are covered by the Jammu & Kashmir Postal Circle?

    <p>Jammu &amp; Kashmir and Ladakh (B)</p> Signup and view all the answers

    What is the postal code for the Tamil Nadu Postal Circle headquarters?

    <p>600002 (C)</p> Signup and view all the answers

    Who oversees the Postal Divisions within a Postal Circle?

    <p>Senior Superintendents or Superintendents of Post Offices (C)</p> Signup and view all the answers

    Which Circle includes the states of Punjab, Himachal Pradesh, and Haryana?

    <p>North Western (B)</p> Signup and view all the answers

    What postal code belongs to the Maharashtra Postal Circle headquarters?

    <p>400001 (A)</p> Signup and view all the answers

    What is the definition of philately?

    <p>The collection and study of postage stamps (D)</p> Signup and view all the answers

    Who has administrative control over the Postal Department?

    <p>Director General of Posts (D)</p> Signup and view all the answers

    Which of the following is NOT true regarding telegraphic money orders?

    <p>Payment and signature of payee are guaranteed (C)</p> Signup and view all the answers

    What procedure should be followed if a payee cannot be found?

    <p>Complete a stoppage of payment request (A)</p> Signup and view all the answers

    What is the responsibility of the Post Office regarding altered or incomplete postal orders?

    <p>They are not responsible for paying these orders (B)</p> Signup and view all the answers

    Until when are Indian Postal Orders payable?

    <p>For a duration defined by the Department of Posts (A)</p> Signup and view all the answers

    Which document is essential for obtaining a telegraphic money order?

    <p>Remitter’s receipt (C)</p> Signup and view all the answers

    For what purpose is a Deposit Account system employed in postal services?

    <p>To facilitate the purchase of stamps and postal orders (B)</p> Signup and view all the answers

    What must occur at the post office before a machine is sent for repairs by the authorized suppliers?

    <p>The licence die must be removed from the machine. (A)</p> Signup and view all the answers

    What is required when making stamp impressions on cut-out labels for pre-payment of postage?

    <p>Impressions cannot overlap and must be spaced appropriately. (A)</p> Signup and view all the answers

    Where is the cut-out label supposed to be affixed on the postal article?

    <p>On the right hand side above the name and address. (A)</p> Signup and view all the answers

    What should be notified in case of a change of location of the machine?

    <p>Both the Head of the Division and the office of posting. (A)</p> Signup and view all the answers

    Which statement is true regarding the servicing of machines at separate centers?

    <p>Repairs will only be done if authorized suppliers are present. (B)</p> Signup and view all the answers

    How many frank impressions are allowed on a cut-out label affixed to a postal article?

    <p>No more than one cut-out label. (D)</p> Signup and view all the answers

    What information should appear only once on a cut-out label?

    <p>All of the above. (D)</p> Signup and view all the answers

    Under what condition can a sender withdraw their postal article from the post?

    <p>It has not been delivered to the addressee. (A)</p> Signup and view all the answers

    Who must authorize the recall or address alteration of a postal article?

    <p>The Central Government or authorized officials. (C)</p> Signup and view all the answers

    What type of maintenance is conducted at the premises of the post office?

    <p>Servicing and repairs by authorized suppliers. (C)</p> Signup and view all the answers

    What must accompany an application for recall or address alteration?

    <p>A statement indicating the reasons for redelivery. (A)</p> Signup and view all the answers

    What happens to the fee paid for an application for recall or address alteration?

    <p>It is not refundable under any circumstances. (D)</p> Signup and view all the answers

    What information must be included when applying for the recall of an article addressed to a foreign country?

    <p>A statement indicating the reasons for redelivery. (A)</p> Signup and view all the answers

    For an application regarding multiple postal articles posted at the same time, how is the fee calculated?

    <p>As a single article for fee calculation. (D)</p> Signup and view all the answers

    What is required when applying for the recall of an insured or registered article?

    <p>A copy of the original receipt from the post office. (D)</p> Signup and view all the answers

    Which of the following must NOT occur for a postal article to be recalled?

    <p>It has been seized by law of the destination country. (C)</p> Signup and view all the answers

    Flashcards

    Payee's Acknowledgement

    Confirmation from the payee upon receiving payment

    Illiterate Payees

    Payees who cannot read or write, needing special assistance

    Stoppage of Payment

    A request to halt a payment that has been initiated

    Telegraphic Money Orders

    Money orders sent electronically, ensuring faster transfer

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    Indian Postal Orders

    Prepaid orders used in India for sending money

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    Period During Which Orders Are Payable

    Timeframe in which a money order can be cashed

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    Postal Life Insurance

    Insurance products offered by the postal department

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    Eligibility for Admission to Insurance

    Criteria that must be met to join the postal life insurance

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    Postal Circles

    Administrative divisions of the country for postal services.

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    Head Quarters

    Main offices for each Postal Circle located in major cities.

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    Andhra Pradesh Circle

    Postal Circle for Andhra Pradesh and Yanam, headquartered in Hyderabad.

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    North Eastern Circle

    Covers states like Assam and Manipur, headquartered in Shillong.

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    J&K Circle

    Postal services for Jammu & Kashmir with HQ in Srinagar.

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    RMS Offices

    Railway Mail Service offices within each Postal Circle.

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    Senior Superintendents

    Officials in charge of Postal Divisions within each Circle.

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    Jurisdiction

    The area or territory governed by a Postal Circle.

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    Post Office Guide

    A document containing rules and regulations for postal services.

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    Part I of the Guide

    Focuses on rules and regulations for inland postal services.

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    Postal Services Structure

    Includes various types of post offices like Mobile and Night Post Offices.

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    Business Hours

    Specifies the operational hours of post offices.

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    Post Office Holidays

    Days when post offices are closed for business.

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    Amendments

    Updates made to the Post Office Guide by the Director General.

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    Philately

    The collection and study of postage stamps.

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    Daily Docket Register

    A record maintained at the post office for machine repairs.

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    Cut-out Labels

    Labels used for pre-payment of postage on articles.

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    Service Authorization

    Only authorized suppliers may service and repair machines.

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    Location Change Notification

    Notify authorities when changing the machine's location.

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    Frank Impression Placement

    Impressions should be placed on the right top corner of articles.

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    Impression Overlap Rule

    Frank impressions must not overlap and stay 1 cm apart.

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    Sender's Information

    Sender's name and address must be printed on the label.

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    Single Frank Impression

    Only one complete frank impression allowed on labels.

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    Defective Machine Procedure

    Steps for handling defective franking machines in the workshop.

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    Franking Machine Record Book

    A record documenting the status and repairs of franking machines.

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    Meter Readings

    Measurements taken before and after repairs to track performance.

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    Authorized Official Check

    Inspection of repair registers by department officials.

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    Refund Eligibility

    Conditions under which a refund for erroneous impressions can be requested.

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    Advertisement Device Rules

    Conditions for placing advertisements on franking impressions.

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    Breaching Conditions

    Consequences of failing to follow the prescribed licencing conditions.

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    Register for Repairs

    A maintained record for repairs done on hired franking machines.

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    Withdrawal of Postal Article

    The process by which a sender can retract a posted item before delivery.

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    Conditions for Withdrawal

    An article can be withdrawn if it hasn't been delivered, confiscated, or legally seized.

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    Authorized Individuals

    Only certain officials can allow postal article withdrawals or address changes.

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    Application for Recall

    Must be made by the sender or someone authorized in writing to specific authorities.

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    Specific Country Notifications

    Recalls for international articles need to be addressed to notified countries only.

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    Application Fee

    Every application to withdraw requires a postage stamp fee; it isn't refundable.

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    Insured or Registered Articles

    Requests involving these require a copy of the original receipt from the post office.

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    Reasons for Redelivery

    Applications for withdrawal must state reasons, provided in a sealed cover if necessary.

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    Study Notes

    Post Office Guide Part I

    • This guide details rules and regulations for inland postal services.
    • The guide was corrected up to July 1, 1985.
    • It has been issued by the Director-General of Posts.

    Preface

    • Part I of the Post Office Guide contains information about all business conducted in a Post Office.
    • Sections on Philately and Postal Life Insurance are included in this volume.
    • The guide is divided into four parts: Inland Post, Foreign Post, List of Post Offices (in two volumes), Post Office Savings Bank and Post Office Savings Scheme.
    • Postal rates are detailed in a separate pamphlet.
    • The clauses of the guide are based on the Indian Post Office Act and Rules framed by the Government.
    • Amendments will be issued periodically.
    • Suggestions for additions or alterations should be directed to the Postal Technical Section.
    • The guide is produced by the Department of Posts, the Chairman of the Postal Board, and the Director General of Posts.

    Section I - General Organisation

    • This section details the organization and structure responsible for inland postal operations.
    • It lists the types of post offices, encompassing control, types of offices (including Night Post Offices and Mobile Post Offices), and business hours.

    Section II - Letter and Parcel Post - Introductory

    • This section provides an introduction to the rules and regulations for inland letter and parcel post services.
    • It gives details about the different classes of mail (first class and second class).

    Section III - Official Postal Articles

    • This section lists official postal articles, including unpaid and insufficiently paid articles, and those entitled to use service stamps.

    Section IV - Prohibited Articles

    • This section lists articles prohibited for transmission through the inland post. It encompasses general prohibitions, such as items relating to indecent or obscene material, explosives, and sharp instruments.
    • It has specific prohibitions relevant to certain locations, e.g., articles involving illegal drugs or potentially hazardous contents.

    Section V - Money Orders

    • This section focuses on money order procedures, including money order offices, limit of value, obtaining a money order, payee's duties, alteration of particulars, and the disposition of undelivered orders.
    • It also contains instructions about telegraphic money orders and their handling.

    Section VI - Philately

    • This section details philatelic-related procedures, including the definition of philately, obtaining postage stamps, the exchange of stamps, and the handling of stamps and other philatelic materials.

    Section VII - Postal Life Insurance

    • This section covers details on Postal Life Insurance (PLI)
    • This section describes eligibility, types of policies, and the process for purchasing or obtaining details of Postal Life Insurance policies.

    Table of Concordance

    • This table provides a mapping between old and new clauses of the Post Office Guide.

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    Related Documents

    Post Office Guide Part 1 PDF

    Description

    Test your knowledge on the Post Office Guide, including its rules, sections, and amendments. This quiz will cover essential details such as the requirements for obtaining postal rates and managing franking machines. Sharpen your understanding of how the Post Office Guide operates and its significance in postal regulations.

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