Post Office Guide Overview

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Questions and Answers

What new sections were added to the Post Office Guide in this volume?

  • Cash Certificates and Postal Life Insurance
  • Foreign Post and Philately
  • Philately and Postal Life Insurance (correct)
  • Savings Bank and Philately

What is the primary source for the clauses in this Post Office Guide?

  • International Postal Agreements
  • Director-General's Directives
  • Indian Post Office Act and Rules (correct)
  • General Postal Regulations

How many parts will the Post Office Guide be divided into?

  • Four (correct)
  • Five
  • Six
  • Three

What is required for the public to obtain the latest postal rates?

<p>Visit the nearest Post Office (D)</p> Signup and view all the answers

Which clause relating to business was deleted in the Post Office Guide?

<p>Deleted Clause (D)</p> Signup and view all the answers

Who can suggestions for additions and alterations to the Guide be addressed to?

<p>The Postal Technical Section (D)</p> Signup and view all the answers

What is the significance of the amendments mentioned in the Post Office Guide?

<p>They may be issued from time to time as necessary. (B)</p> Signup and view all the answers

What should be recorded in the Franking Machine Record Book when a machine is found defective?

<p>Meter readings before and after repairs (C)</p> Signup and view all the answers

Who must attest the entries concerning a defective machine after repairs?

<p>The officer in charge and the mechanic (B)</p> Signup and view all the answers

For how long must the register of repairs be preserved after the repairs are carried out?

<p>2 years (A)</p> Signup and view all the answers

What is the deduction applied to refunds for impressions made in error?

<p>5 per cent (D)</p> Signup and view all the answers

What must a licensee do to request an advertisement device beside the stamp impression?

<p>Demonstrate that it relates to their business (D)</p> Signup and view all the answers

What happens in the event of a breach of the prescribed conditions by the licensee?

<p>The license is canceled immediately (D)</p> Signup and view all the answers

What documents must be open to check by authorized officials following repairs?

<p>The register of repairs and the job card (C)</p> Signup and view all the answers

What must be surrendered to receive a refund for an erroneous impression?

<p>The entire envelope or wrapper (C)</p> Signup and view all the answers

Which headquarters is associated with the North Eastern Postal Circle?

<p>Shillong-793001 (A)</p> Signup and view all the answers

What is the jurisdiction of the Gujarat Postal Circle?

<p>Gujarat State, Daman &amp; Diu (C)</p> Signup and view all the answers

Which Postal Circle has its headquarters in Bhopal?

<p>Madhya Pradesh (A)</p> Signup and view all the answers

Which two states are covered by the Jammu & Kashmir Postal Circle?

<p>Jammu &amp; Kashmir and Ladakh (B)</p> Signup and view all the answers

What is the postal code for the Tamil Nadu Postal Circle headquarters?

<p>600002 (C)</p> Signup and view all the answers

Who oversees the Postal Divisions within a Postal Circle?

<p>Senior Superintendents or Superintendents of Post Offices (C)</p> Signup and view all the answers

Which Circle includes the states of Punjab, Himachal Pradesh, and Haryana?

<p>North Western (B)</p> Signup and view all the answers

What postal code belongs to the Maharashtra Postal Circle headquarters?

<p>400001 (A)</p> Signup and view all the answers

What is the definition of philately?

<p>The collection and study of postage stamps (D)</p> Signup and view all the answers

Who has administrative control over the Postal Department?

<p>Director General of Posts (D)</p> Signup and view all the answers

Which of the following is NOT true regarding telegraphic money orders?

<p>Payment and signature of payee are guaranteed (C)</p> Signup and view all the answers

What procedure should be followed if a payee cannot be found?

<p>Complete a stoppage of payment request (A)</p> Signup and view all the answers

What is the responsibility of the Post Office regarding altered or incomplete postal orders?

<p>They are not responsible for paying these orders (B)</p> Signup and view all the answers

Until when are Indian Postal Orders payable?

<p>For a duration defined by the Department of Posts (A)</p> Signup and view all the answers

Which document is essential for obtaining a telegraphic money order?

<p>Remitter’s receipt (C)</p> Signup and view all the answers

For what purpose is a Deposit Account system employed in postal services?

<p>To facilitate the purchase of stamps and postal orders (B)</p> Signup and view all the answers

What must occur at the post office before a machine is sent for repairs by the authorized suppliers?

<p>The licence die must be removed from the machine. (A)</p> Signup and view all the answers

What is required when making stamp impressions on cut-out labels for pre-payment of postage?

<p>Impressions cannot overlap and must be spaced appropriately. (A)</p> Signup and view all the answers

Where is the cut-out label supposed to be affixed on the postal article?

<p>On the right hand side above the name and address. (A)</p> Signup and view all the answers

What should be notified in case of a change of location of the machine?

<p>Both the Head of the Division and the office of posting. (A)</p> Signup and view all the answers

Which statement is true regarding the servicing of machines at separate centers?

<p>Repairs will only be done if authorized suppliers are present. (B)</p> Signup and view all the answers

How many frank impressions are allowed on a cut-out label affixed to a postal article?

<p>No more than one cut-out label. (D)</p> Signup and view all the answers

What information should appear only once on a cut-out label?

<p>All of the above. (D)</p> Signup and view all the answers

Under what condition can a sender withdraw their postal article from the post?

<p>It has not been delivered to the addressee. (A)</p> Signup and view all the answers

Who must authorize the recall or address alteration of a postal article?

<p>The Central Government or authorized officials. (C)</p> Signup and view all the answers

What type of maintenance is conducted at the premises of the post office?

<p>Servicing and repairs by authorized suppliers. (C)</p> Signup and view all the answers

What must accompany an application for recall or address alteration?

<p>A statement indicating the reasons for redelivery. (A)</p> Signup and view all the answers

What happens to the fee paid for an application for recall or address alteration?

<p>It is not refundable under any circumstances. (D)</p> Signup and view all the answers

What information must be included when applying for the recall of an article addressed to a foreign country?

<p>A statement indicating the reasons for redelivery. (A)</p> Signup and view all the answers

For an application regarding multiple postal articles posted at the same time, how is the fee calculated?

<p>As a single article for fee calculation. (D)</p> Signup and view all the answers

What is required when applying for the recall of an insured or registered article?

<p>A copy of the original receipt from the post office. (D)</p> Signup and view all the answers

Which of the following must NOT occur for a postal article to be recalled?

<p>It has been seized by law of the destination country. (C)</p> Signup and view all the answers

Flashcards

Payee's Acknowledgement

Confirmation from the payee upon receiving payment

Illiterate Payees

Payees who cannot read or write, needing special assistance

Stoppage of Payment

A request to halt a payment that has been initiated

Telegraphic Money Orders

Money orders sent electronically, ensuring faster transfer

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Indian Postal Orders

Prepaid orders used in India for sending money

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Period During Which Orders Are Payable

Timeframe in which a money order can be cashed

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Postal Life Insurance

Insurance products offered by the postal department

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Eligibility for Admission to Insurance

Criteria that must be met to join the postal life insurance

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Postal Circles

Administrative divisions of the country for postal services.

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Head Quarters

Main offices for each Postal Circle located in major cities.

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Andhra Pradesh Circle

Postal Circle for Andhra Pradesh and Yanam, headquartered in Hyderabad.

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North Eastern Circle

Covers states like Assam and Manipur, headquartered in Shillong.

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J&K Circle

Postal services for Jammu & Kashmir with HQ in Srinagar.

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RMS Offices

Railway Mail Service offices within each Postal Circle.

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Senior Superintendents

Officials in charge of Postal Divisions within each Circle.

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Jurisdiction

The area or territory governed by a Postal Circle.

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Post Office Guide

A document containing rules and regulations for postal services.

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Part I of the Guide

Focuses on rules and regulations for inland postal services.

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Postal Services Structure

Includes various types of post offices like Mobile and Night Post Offices.

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Business Hours

Specifies the operational hours of post offices.

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Post Office Holidays

Days when post offices are closed for business.

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Amendments

Updates made to the Post Office Guide by the Director General.

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Philately

The collection and study of postage stamps.

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Daily Docket Register

A record maintained at the post office for machine repairs.

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Cut-out Labels

Labels used for pre-payment of postage on articles.

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Service Authorization

Only authorized suppliers may service and repair machines.

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Location Change Notification

Notify authorities when changing the machine's location.

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Frank Impression Placement

Impressions should be placed on the right top corner of articles.

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Impression Overlap Rule

Frank impressions must not overlap and stay 1 cm apart.

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Sender's Information

Sender's name and address must be printed on the label.

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Single Frank Impression

Only one complete frank impression allowed on labels.

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Defective Machine Procedure

Steps for handling defective franking machines in the workshop.

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Franking Machine Record Book

A record documenting the status and repairs of franking machines.

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Meter Readings

Measurements taken before and after repairs to track performance.

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Authorized Official Check

Inspection of repair registers by department officials.

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Refund Eligibility

Conditions under which a refund for erroneous impressions can be requested.

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Advertisement Device Rules

Conditions for placing advertisements on franking impressions.

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Breaching Conditions

Consequences of failing to follow the prescribed licencing conditions.

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Register for Repairs

A maintained record for repairs done on hired franking machines.

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Withdrawal of Postal Article

The process by which a sender can retract a posted item before delivery.

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Conditions for Withdrawal

An article can be withdrawn if it hasn't been delivered, confiscated, or legally seized.

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Authorized Individuals

Only certain officials can allow postal article withdrawals or address changes.

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Application for Recall

Must be made by the sender or someone authorized in writing to specific authorities.

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Specific Country Notifications

Recalls for international articles need to be addressed to notified countries only.

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Application Fee

Every application to withdraw requires a postage stamp fee; it isn't refundable.

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Insured or Registered Articles

Requests involving these require a copy of the original receipt from the post office.

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Reasons for Redelivery

Applications for withdrawal must state reasons, provided in a sealed cover if necessary.

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Study Notes

Post Office Guide Part I

  • This guide details rules and regulations for inland postal services.
  • The guide was corrected up to July 1, 1985.
  • It has been issued by the Director-General of Posts.

Preface

  • Part I of the Post Office Guide contains information about all business conducted in a Post Office.
  • Sections on Philately and Postal Life Insurance are included in this volume.
  • The guide is divided into four parts: Inland Post, Foreign Post, List of Post Offices (in two volumes), Post Office Savings Bank and Post Office Savings Scheme.
  • Postal rates are detailed in a separate pamphlet.
  • The clauses of the guide are based on the Indian Post Office Act and Rules framed by the Government.
  • Amendments will be issued periodically.
  • Suggestions for additions or alterations should be directed to the Postal Technical Section.
  • The guide is produced by the Department of Posts, the Chairman of the Postal Board, and the Director General of Posts.

Section I - General Organisation

  • This section details the organization and structure responsible for inland postal operations.
  • It lists the types of post offices, encompassing control, types of offices (including Night Post Offices and Mobile Post Offices), and business hours.

Section II - Letter and Parcel Post - Introductory

  • This section provides an introduction to the rules and regulations for inland letter and parcel post services.
  • It gives details about the different classes of mail (first class and second class).

Section III - Official Postal Articles

  • This section lists official postal articles, including unpaid and insufficiently paid articles, and those entitled to use service stamps.

Section IV - Prohibited Articles

  • This section lists articles prohibited for transmission through the inland post. It encompasses general prohibitions, such as items relating to indecent or obscene material, explosives, and sharp instruments.
  • It has specific prohibitions relevant to certain locations, e.g., articles involving illegal drugs or potentially hazardous contents.

Section V - Money Orders

  • This section focuses on money order procedures, including money order offices, limit of value, obtaining a money order, payee's duties, alteration of particulars, and the disposition of undelivered orders.
  • It also contains instructions about telegraphic money orders and their handling.

Section VI - Philately

  • This section details philatelic-related procedures, including the definition of philately, obtaining postage stamps, the exchange of stamps, and the handling of stamps and other philatelic materials.

Section VII - Postal Life Insurance

  • This section covers details on Postal Life Insurance (PLI)
  • This section describes eligibility, types of policies, and the process for purchasing or obtaining details of Postal Life Insurance policies.

Table of Concordance

  • This table provides a mapping between old and new clauses of the Post Office Guide.

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