17-10 Call Prioritzation

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Which priority level is designated for calls that are life-threatening and require immediate police response?

Priority 5

Priority 3

Priority 1 (correct)

Priority 4

What type of calls fall under Priority 2 according to the text?

Non-injury accidents (correct)

Noise disturbances

911 hang-up calls

Check the welfare

In which priority level do calls that present no immediate danger to human life fall under?

Priority 3

Priority 1

Priority 5 (correct)

Priority 2

What is the main characteristic of calls categorized as Priority 5?

Non-domestic violence assaults with no suspects present (B) Signup and view all the answers

Which priority level includes self-initiated police activities?

Priority 6 (D) Signup and view all the answers

What type of calls fall under Priority 1 according to the text?

Calls that require immediate dispatch due to extreme danger to human life. (D) Signup and view all the answers

What is the primary consideration for dispatching Priority 1 and 2 calls?

Potential danger to human life. (B) Signup and view all the answers

Under what circumstances should Priority 5 calls be dispatched according to the text?

After four hours if not handled by the responsible sector officer. (B) Signup and view all the answers

Which of the following best describes Priority 2 calls?

Calls where danger or injuries may occur but have not yet happened. (B) Signup and view all the answers

What is the main responsibility of Communications Unit personnel regarding call processing methods?

To follow guidelines and determine processing methods for calls. (C) Signup and view all the answers

What is the defining characteristic of Priority 4 calls for service?

Dispatcher discretion on delays (A) Signup and view all the answers

In Priority 1 calls, how are officers dispatched?

Code one to the closest divisional units (B) Signup and view all the answers

What is the dispatch timeframe for Priority 3 calls for service?

5 minutes (C) Signup and view all the answers

What differentiates Priority 2 calls from Priority 3 calls in terms of dispatch?

Code one dispatch for Priority 2 (D) Signup and view all the answers

Which priority level allows the Communications Unit Supervisor to decide whether to dispatch outside patrol division boundaries?

Priority 4 (B) Signup and view all the answers

What is the maximum time period for dispatching Priority 5 calls?

Four hours (C) Signup and view all the answers

Which priority levels are not used for dispatching purposes?

Priority 6, 7, and 8 (A) Signup and view all the answers

What type of information is not broadcast for Priority 5 calls?

Suspect information (A) Signup and view all the answers

What happens if an officer is not available to answer a Priority 5 call within his/her sector?

The call is dispatched to other sectors (D) Signup and view all the answers

What is the alternative handling procedure for a call requiring a person to report to a patrol division?

Referral to a Patrol Division (A) Signup and view all the answers

Which of the following calls would be categorized as Priority 1?

A robbery reported within 4 hours (B) Signup and view all the answers

Which of the following calls would NOT be eligible for alternative handling?

A robbery reported within 4 hours (B) Signup and view all the answers

What is the definition of 'Alternative Handling' in this context?

A call that does not require police at the scene of the incident (A) Signup and view all the answers

Which of the following calls can be handled with an alternative method if there are no injuries, no investigation is required, and/or no suspects are present?

Robberies reported after 4 hours (D) Signup and view all the answers

Which of the following is NOT a category of calls that can be handled with an alternative method?

Non-Aggravated Assault (C) Signup and view all the answers

What is the primary reason for the implementation of the call prioritization system?

To efficiently deploy police resources due to high call volume (B) Signup and view all the answers

What discretion do dispatched personnel have in handling a call?

They can choose an alternative method to handle the call (A) Signup and view all the answers

What is the role of field supervisors in the call prioritization system?

They are responsible for the efficient utilization of patrol resources (B) Signup and view all the answers

What is the main purpose of the call prioritization system?

To provide sufficient patrol units for all calls (C) Signup and view all the answers

What is the role of officers in the call prioritization system?

They always have the discretion to request an assisting officer if they believe the situation dictates the need for additional officers (A) Signup and view all the answers

What is the primary purpose of call prioritization?

To maintain police response capability during high demand periods (B) Signup and view all the answers

Who is responsible for determining the priority of personnel recall?

Field commanders and supervisors (D) Signup and view all the answers

What type of information may be included in an informational broadcast?

All of the above (D) Signup and view all the answers

When should personnel be recalled from strategic assignments?

When necessary to handle calls for service (A) Signup and view all the answers

Who is responsible for contacting the Assistant Division Commander during high demand periods?

The Communications Unit Supervisor (C) Signup and view all the answers

What is the purpose of continuous supervisory monitoring?

To maintain police response capability (C) Signup and view all the answers

What activities may personnel be recalled from?