17-10 Call Prioritzation

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Questions and Answers

Which priority level is designated for calls that are life-threatening and require immediate police response?

  • Priority 5
  • Priority 3
  • Priority 1 (correct)
  • Priority 4

What type of calls fall under Priority 2 according to the text?

  • Non-injury accidents (correct)
  • Noise disturbances
  • 911 hang-up calls
  • Check the welfare

In which priority level do calls that present no immediate danger to human life fall under?

  • Priority 3
  • Priority 1
  • Priority 5 (correct)
  • Priority 2

What is the main characteristic of calls categorized as Priority 5?

<p>Non-domestic violence assaults with no suspects present (B)</p> Signup and view all the answers

Which priority level includes self-initiated police activities?

<p>Priority 6 (D)</p> Signup and view all the answers

What type of calls fall under Priority 1 according to the text?

<p>Calls that require immediate dispatch due to extreme danger to human life. (D)</p> Signup and view all the answers

What is the primary consideration for dispatching Priority 1 and 2 calls?

<p>Potential danger to human life. (B)</p> Signup and view all the answers

Under what circumstances should Priority 5 calls be dispatched according to the text?

<p>After four hours if not handled by the responsible sector officer. (B)</p> Signup and view all the answers

Which of the following best describes Priority 2 calls?

<p>Calls where danger or injuries may occur but have not yet happened. (B)</p> Signup and view all the answers

What is the main responsibility of Communications Unit personnel regarding call processing methods?

<p>To follow guidelines and determine processing methods for calls. (C)</p> Signup and view all the answers

What is the defining characteristic of Priority 4 calls for service?

<p>Dispatcher discretion on delays (A)</p> Signup and view all the answers

In Priority 1 calls, how are officers dispatched?

<p>Code one to the closest divisional units (B)</p> Signup and view all the answers

What is the dispatch timeframe for Priority 3 calls for service?

<p>5 minutes (C)</p> Signup and view all the answers

What differentiates Priority 2 calls from Priority 3 calls in terms of dispatch?

<p>Code one dispatch for Priority 2 (D)</p> Signup and view all the answers

Which priority level allows the Communications Unit Supervisor to decide whether to dispatch outside patrol division boundaries?

<p>Priority 4 (B)</p> Signup and view all the answers

What is the maximum time period for dispatching Priority 5 calls?

<p>Four hours (C)</p> Signup and view all the answers

Which priority levels are not used for dispatching purposes?

<p>Priority 6, 7, and 8 (A)</p> Signup and view all the answers

What type of information is not broadcast for Priority 5 calls?

<p>Suspect information (A)</p> Signup and view all the answers

What happens if an officer is not available to answer a Priority 5 call within his/her sector?

<p>The call is dispatched to other sectors (D)</p> Signup and view all the answers

What is the alternative handling procedure for a call requiring a person to report to a patrol division?

<p>Referral to a Patrol Division (A)</p> Signup and view all the answers

Which of the following calls would be categorized as Priority 1?

<p>A robbery reported within 4 hours (B)</p> Signup and view all the answers

Which of the following calls would NOT be eligible for alternative handling?

<p>A robbery reported within 4 hours (B)</p> Signup and view all the answers

What is the definition of 'Alternative Handling' in this context?

<p>A call that does not require police at the scene of the incident (A)</p> Signup and view all the answers

Which of the following calls can be handled with an alternative method if there are no injuries, no investigation is required, and/or no suspects are present?

<p>Robberies reported after 4 hours (D)</p> Signup and view all the answers

Which of the following is NOT a category of calls that can be handled with an alternative method?

<p>Non-Aggravated Assault (C)</p> Signup and view all the answers

What is the primary reason for the implementation of the call prioritization system?

<p>To efficiently deploy police resources due to high call volume (B)</p> Signup and view all the answers

What discretion do dispatched personnel have in handling a call?

<p>They can choose an alternative method to handle the call (A)</p> Signup and view all the answers

What is the role of field supervisors in the call prioritization system?

<p>They are responsible for the efficient utilization of patrol resources (B)</p> Signup and view all the answers

What is the main purpose of the call prioritization system?

<p>To provide sufficient patrol units for all calls (C)</p> Signup and view all the answers

What is the role of officers in the call prioritization system?

<p>They always have the discretion to request an assisting officer if they believe the situation dictates the need for additional officers (A)</p> Signup and view all the answers

What is the primary purpose of call prioritization?

<p>To maintain police response capability during high demand periods (B)</p> Signup and view all the answers

Who is responsible for determining the priority of personnel recall?

<p>Field commanders and supervisors (D)</p> Signup and view all the answers

What type of information may be included in an informational broadcast?

<p>All of the above (D)</p> Signup and view all the answers

When should personnel be recalled from strategic assignments?

<p>When necessary to handle calls for service (A)</p> Signup and view all the answers

Who is responsible for contacting the Assistant Division Commander during high demand periods?

<p>The Communications Unit Supervisor (C)</p> Signup and view all the answers

What is the purpose of continuous supervisory monitoring?

<p>To maintain police response capability (C)</p> Signup and view all the answers

What activities may personnel be recalled from?

<p>All of the above (D)</p> Signup and view all the answers

Who retains the responsibility and authority to determine the priority of personnel recall?

<p>Field commanders and supervisors (C)</p> Signup and view all the answers

What is the role of the Communications Unit Supervisor during high demand periods?

<p>To contact the Assistant Division Commander (A)</p> Signup and view all the answers

What is the purpose of alternative patrol strategies?

<p>To maintain the capability for timely response to calls for service (B)</p> Signup and view all the answers

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