Questions and Answers
Who can request a pick-up service for their Registered Apple Product?
StarHub Business Customers
When must requests for pick-up service reach a StarHub-appointed service provider?
Between 9:00 am and 3:00 pm of each business day
Under what conditions is a loaner provisioned?
For any pick-up of a Registered Apple Product
Who is eligible to subscribe to the Pick-up, Delivery, and Loaner Service?
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Can the Pick-up, Delivery, and Loaner Service be requested for non-Apple products?
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What time frame must requests for pick-up service fall within?
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How many mobile lines are required to qualify for the Pick-up, Delivery (PUD) and Loaner Service?
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When can you subscribe for the Pick-up, Delivery (PUD) and Loaner Service?
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Which mobile plans are eligible for the Pick-up, Delivery (PUD) and Loaner Service?
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What is NumberShare?
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What are the requirements to sign up for the NumberShare service?
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How much does it cost to subscribe to the NumberShare service?
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