Podcast
Questions and Answers
TfL has no power to set or control the fares charged by ______ operators
TfL has no power to set or control the fares charged by ______ operators
PHV
It is important that all customers understand the fare they are going to be ______
It is important that all customers understand the fare they are going to be ______
charged
Your operator is responsible for either agreeing a fare for the journey with the passenger or giving them an accurate ______ before a journey starts
Your operator is responsible for either agreeing a fare for the journey with the passenger or giving them an accurate ______ before a journey starts
estimate
You should check with your operator what to do if your passenger ______ with the fare or is unable to pay it at the end of the journey
You should check with your operator what to do if your passenger ______ with the fare or is unable to pay it at the end of the journey
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Match the following actions with their responsibility:
Match the following actions with their responsibility:
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Match the following scenarios with the correct action:
Match the following scenarios with the correct action:
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Match the following concerns with the appropriate action:
Match the following concerns with the appropriate action:
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Match the following entities with their authority:
Match the following entities with their authority:
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TfL has the power to set or control the fares charged by PHV operators.
TfL has the power to set or control the fares charged by PHV operators.
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The operator is responsible for agreeing a fare for the journey with the passenger.
The operator is responsible for agreeing a fare for the journey with the passenger.
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Passengers are not required to be informed about the fare they are going to be charged.
Passengers are not required to be informed about the fare they are going to be charged.
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If a passenger disagrees with the fare or is unable to pay it at the end of the journey, the driver should not check with their operator.
If a passenger disagrees with the fare or is unable to pay it at the end of the journey, the driver should not check with their operator.
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