PHR Practice Exam Flashcards
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Questions and Answers

Which of the following forecasting methods relies on collecting independent evaluations from experts and summarizing the information?

  • Time-series analysis
  • Delphi technique (correct)
  • Nominal group technique
  • Assessment center
  • Utilizing employee skills to keep or gain a competitive advantage is known as:

  • Benchmarking
  • Strategic management (correct)
  • Forecasting
  • Succession planning
  • Which organizational structure best suits a business with numerous offices and distribution centers?

  • Hybrid
  • Hierarchical
  • Product
  • Geographic (correct)
  • A project is expected to net $600,000 in income with project costs of $350,000. What is the expected ROI for this project?

    <p>171%</p> Signup and view all the answers

    Which of the following statements is true regarding a cash flow statement?

    <p>Due to timing of cash transactions, it is a mix of current and previous years' transactions.</p> Signup and view all the answers

    A group process for organizational diagnosis is used when:

    <p>A high degree of interaction among participants is desired.</p> Signup and view all the answers

    Which of the following reasons for termination of employment is most likely to be disputed by the affected employee?

    <p>Union activity</p> Signup and view all the answers

    What behavior exemplifies a good ethics facilitator?

    <p>Encourages the group to examine ethical issues from a variety of viewpoints without singling out the views of any one participant</p> Signup and view all the answers

    A learning organization emphasizes:

    <p>Continuous development</p> Signup and view all the answers

    An example of corporate social responsibility would be:

    <p>Human rights</p> Signup and view all the answers

    To avoid liability for negligent hiring, an employer should conduct:

    <p>Pre-employment background checks, including criminal history</p> Signup and view all the answers

    A non-disclosure agreement requires that an employee refrain from:

    <p>Improperly providing information</p> Signup and view all the answers

    As it pertains to the recruitment and selection process, the term competencies is best defined as the:

    <p>Characteristics and skills which result in effective or superior job performance</p> Signup and view all the answers

    Under what condition should an H-1B visa be utilized?

    <p>For employer-sponsored, nonimmigrant professional workers</p> Signup and view all the answers

    Workforce planning does not require consideration of:

    <p>Inflation rate</p> Signup and view all the answers

    Study Notes

    Forecasting Methods

    • The Delphi technique gathers independent evaluations from experts and summarizes the findings.
    • Common forecasting methods include the Nominal group technique and Time-series analysis.

    Strategic Management

    • Strategic management involves utilizing employee skills to maintain or enhance competitive advantage.
    • Key concepts include succession planning and benchmarking.

    Organizational Structure

    • Geographic structure is suitable for businesses with multiple offices and distribution centers.
    • Other structures include Product, Hierarchical, and Hybrid.

    Return on Investment (ROI)

    • A project with expected income of $600,000 and costs of $350,000 has an ROI of 171%.

    Cash Flow Statements

    • Cash flow statements often represent a mix of current and previous years' transactions due to timing differences.
    • They track cash inflows and outflows, crucial for financial stability.

    Group Processes in Diagnosis

    • High interaction among participants is necessary for effective organizational diagnosis.
    • Factors such as structure, confidentiality, and baseline data influence the process.

    Employment Termination Disputes

    • Union activity is the most likely reason for an employment termination dispute by an affected employee.
    • Other reasons include business reorganization and workplace closure.

    Ethics Facilitation

    • A good ethics facilitator encourages diverse perspectives on ethical issues without favoring any individual viewpoint.
    • Creating a comfortable environment for discussions is essential.

    Learning Organizations

    • Continuous development is emphasized in a learning organization.
    • Creative thinking, system improvement, and flexible scheduling also contribute to organizational growth.

    Corporate Social Responsibility (CSR)

    • Human rights serve as a key example of corporate social responsibility.
    • CSR practices often extend to company policies and employee engagement strategies.

    Preventing Negligent Hiring

    • Pre-employment background checks, including criminal history, are necessary to mitigate negligent hiring risks.
    • Other practices include reference checks and behavioral assessment interviews.

    Non-Disclosure Agreements

    • Employees are required to refrain from improperly providing information as stipulated in non-disclosure agreements.
    • Such agreements help protect sensitive company data.

    Competencies in Recruitment

    • Competencies refer to characteristics and skills leading to effective or superior job performance.
    • Important for alignment with job requirements and organizational goals.

    H-1B Visa Conditions

    • H-1B visas are intended for employer-sponsored, nonimmigrant professional workers.
    • The visa facilitates foreign professionals working in the U.S. for specified job roles.

    Workforce Planning Considerations

    • Workforce planning should account for compensation trends, retention rates, and projected growth.
    • Inflation rate is not a requirement for workforce planning procedures.

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    Test your knowledge with these PHR practice exam flashcards that cover key HR concepts and techniques. Each question is designed to help reinforce your understanding and prepare you for the exam. Perfect for anyone looking to enhance their HR certification readiness.

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