Phone Call Training Simulation

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Questions and Answers

What is the speaker in the text planning to do after finishing the training?

  • Visit Martha in person
  • Give Martha a call (correct)
  • Send Martha some pictures
  • Send an email

How long has the speaker been trying to reach the woman mentioned in the text?

  • One year
  • Three weeks
  • Eight months (correct)
  • Four months

What is the phone number mentioned by the speaker in the text?

  • 740 582 31427
  • 922 746 81831
  • 339 905 72216
  • 615 577 63596 (correct)

What does the speaker mention about Mark in the text?

<p>Mark is sending pictures (A)</p> Signup and view all the answers

When did the speaker have their first call with the woman mentioned in the text?

<p>27th March (B)</p> Signup and view all the answers

What is the correct way to handle phone numbers for husband-wife contacts?

<p>List both names with the main contact's phone number on top and the secondary contact's phone number below. (B)</p> Signup and view all the answers

What should you do if you remove a contact's number or address?

<p>Make a note of it and keep it at the top of your notes. (D)</p> Signup and view all the answers

Why is it important to check all past notes for errors?

<p>To identify any mistakes made by yourself or others. (C)</p> Signup and view all the answers

What happens if you mark 'husband wife' in the notes?

<p>It confuses the dialer system and should be avoided. (B)</p> Signup and view all the answers

When there are two different names for a husband-wife contact, which phone number should be listed on top?

<p>The one that is most often contacted. (D)</p> Signup and view all the answers

What should you do with landline and cell phone numbers for a single contact?

<p>List them separately under each corresponding name. (D)</p> Signup and view all the answers

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