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11 Questions

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Phone Call Training Simulation

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Questions and Answers

What is the speaker in the text planning to do after finishing the training?

Visit Martha in person

Give Martha a call (correct)

Send Martha some pictures

Send an email

How long has the speaker been trying to reach the woman mentioned in the text?

One year

Three weeks

Eight months (correct)

Four months

What is the phone number mentioned by the speaker in the text?

740 582 31427

922 746 81831

339 905 72216

615 577 63596 (correct)

What does the speaker mention about Mark in the text?

Mark is sending pictures Signup and view all the answers

When did the speaker have their first call with the woman mentioned in the text?

27th March Signup and view all the answers

What is the correct way to handle phone numbers for husband-wife contacts?

List both names with the main contact's phone number on top and the secondary contact's phone number below. Signup and view all the answers

What should you do if you remove a contact's number or address?

Make a note of it and keep it at the top of your notes. Signup and view all the answers

Why is it important to check all past notes for errors?

To identify any mistakes made by yourself or others. Signup and view all the answers

What happens if you mark 'husband wife' in the notes?

It confuses the dialer system and should be avoided. Signup and view all the answers

When there are two different names for a husband-wife contact, which phone number should be listed on top?

The one that is most often contacted. Signup and view all the answers

What should you do with landline and cell phone numbers for a single contact?

List them separately under each corresponding name. Signup and view all the answers