Podcast
Questions and Answers
What information does a Phase 2 Wireless Call provide?
What information does a Phase 2 Wireless Call provide?
- Latitude, longitude, and best estimated address
- ANI and best estimated address
- Latitude, longitude, and ANI (correct)
- Latitude and longitude only
When should the most recent re-bid location be utilized for Phase 2 hang-ups?
When should the most recent re-bid location be utilized for Phase 2 hang-ups?
- When a disturbance is heard that cannot be verified during callback attempt(s) (correct)
- When the location cannot be determined
- When the registered owner's home address is needed
- When audible circumstances indicate further investigation is prudent
What should PSCTs/PSDs indicate in the call notes for wireless 911 hang-ups?
What should PSCTs/PSDs indicate in the call notes for wireless 911 hang-ups?
- That it is a Phase 2 call and provide latitude, longitude, and best estimated address (correct)
- The audible circumstances during the call
- The registered owner's home address
- That it is a Phase 2 call and provide latitude and longitude only
When should the Rapid SOS Portal be used?
When should the Rapid SOS Portal be used?
What action will the PSCT/PSD take if the caller is in a dangerous situation and unable to talk?
What action will the PSCT/PSD take if the caller is in a dangerous situation and unable to talk?
What is the primary purpose of the Silent Call function on the 911 phone screen?
What is the primary purpose of the Silent Call function on the 911 phone screen?
What should the PSCT/PSD do if they receive a call for service that is in another agency’s jurisdiction?
What should the PSCT/PSD do if they receive a call for service that is in another agency’s jurisdiction?
What should be done if a call cannot be transferred or if the jurisdiction is in doubt?
What should be done if a call cannot be transferred or if the jurisdiction is in doubt?
What is the purpose of the PSCT/PSD remaining on the line if the caller disconnects before providing sufficient information?
What is the purpose of the PSCT/PSD remaining on the line if the caller disconnects before providing sufficient information?
What is 'swatting' as mentioned in the text?
What is 'swatting' as mentioned in the text?
What is the purpose of 'pinging' as described in the text?
What is the purpose of 'pinging' as described in the text?
What should PSCT/PSDs do if they receive a 'swatting' call?
What should PSCT/PSDs do if they receive a 'swatting' call?
