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Pharmacy Consultation and Referral

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21 Questions

What is the primary purpose of safety netting in patient care?

To provide information for patients and organize follow-up care

What is the term for knowing when you don’t know the answer and it's best to refer to someone who does?

Competence

What is the term for responding to symptoms and therapeutics?

Red flags

What is the primary purpose of signposting in patient care?

To direct patients to another service or healthcare professional

What is the term for what is in your job role as a healthcare professional?

Boundaries of care

What is the primary goal of establishing effective referral pathways in local areas?

To offer people effective, convenient and accessible services

What is the purpose of a structured multidisciplinary care plan?

To standardize care for a specific clinical problem

What is the primary benefit of using pathways in healthcare?

To support clinical effectiveness and risk management

What is the role of community pharmacy teams in the referral pathway?

To offer expertise and support to healthcare practitioners

What is the primary goal of tools used to guide evidence-based healthcare?

To translate clinical practice guidelines into clinical processes

What is the benefit of using pathways for novice healthcare practitioners?

To provide a framework for novice practitioners to ensure appropriate care

What is the primary goal of the European Pathway Association founded in 2004?

To support the development, implementation, and evaluation of clinical/care pathways in Europe

What is a Clinical Pathway?

A standardized interdisciplinary care map for a specific diagnosis from the diagnosis related group

What is the main benefit of Health Pathways developed in 2008 in Canterbury, New Zealand?

The most innovative and effective change to the health and social care system

What is the primary role of Community Pharmacy teams in supporting the health and wellbeing of local populations?

To support people to maintain their health and wellbeing

What is the purpose of Quality Statement 3?

To integrate community pharmacy services into care and referral pathways

What is the data source for Quality Measures a) and b) in the context of Community Pharmacy integration?

Local data collection, for example, review of action taken by commissioners

What is the outcome measured in the context of Quality Measures, in terms of Community Pharmacy team satisfaction?

Proportion of community pharmacy teams satisfied with the availability of referral pathways

What is the main benefit of Clinical Pathways in terms of healthcare professionals?

Increased communication among members of the healthcare team

What is the primary goal of integrating community pharmacy services into care and referral pathways?

To offer people effective, convenient and easily accessible services

What is the main characteristic of Health Pathways in terms of healthcare professionals?

Local agreements on best practice for healthcare professionals

Test your knowledge of pharmacy consultation best practices, including signposting, red flags, competence, and boundaries of care. Learn when to refer patients to other services or professionals.

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