PetSmart Grooming Academy Flashcards
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Questions and Answers

Which of the following are Non-Critical Signs of Stress? (Select all that apply)

  • Vomiting (correct)
  • Seizures
  • Not responsive
  • Drooling (correct)
  • Which of the following are Critical Signs of Stress? (Select all that apply)

  • Vomiting
  • Lethargy
  • Heavy panting in cats (correct)
  • Difficulty breathing/not breathing (correct)
  • What does SCENT stand for in grooming assessment?

    Skin, coat, ears, nails, teeth

    What should you look for in the HOP Assessment: Skin?

    <p>Lumps, irritation, flaking, fleas or ticks</p> Signup and view all the answers

    What do you evaluate in the HOP Assessment: Coat?

    <p>Condition of coat, mats, or shedding fur</p> Signup and view all the answers

    What should you check during the HOP Assessment: Ears?

    <p>Cleanliness, odor, signs of infection</p> Signup and view all the answers

    What do you look for in the HOP Assessment: Nails?

    <p>Length, splits, breaks, or overgrown issues</p> Signup and view all the answers

    What should you identify in the HOP Assessment: Teeth?

    <p>Odor, tartar, dental issues</p> Signup and view all the answers

    When setting the hydrosurge, use _____ shampoo for basic bath.

    <p>Ultra Clean (Tangerine)</p> Signup and view all the answers

    What are the steps in Check-In Procedures?

    <p>Greet Pet Parent, confirm name of pet, assess first (HOP), recommend service upgrades, check-in on computer, ask service questions, confirm phone number, walk dog back.</p> Signup and view all the answers

    Which breeds are considered Required Express Service Breeds? (Select all that apply)

    <p>Boxers</p> Signup and view all the answers

    Which of the following breeds should not be kenneled dry? (Select all that apply)

    <p>Chihuahua</p> Signup and view all the answers

    Study Notes

    Non-Critical Signs of Stress

    • Symptoms include vomiting, panting, drooling, and constant coughing or sneezing.
    • Diminished alertness and constant trembling can indicate stress.
    • Lethargy, nosebleeds, and changes in urination, defecation, or anal gland expression are significant signs.
    • Red eyes may also suggest the pet is experiencing stress.

    Critical Signs of Stress

    • Absence of responsiveness (no pulse, not reacting to name or physical contact) denotes severe stress.
    • Repetitive dry heaving and distended abdomen are alarming signs.
    • Incoherence in movement, such as inability to walk or stand, and difficulty or cessation of breathing are critical indicators.
    • Uncontrolled bleeding and seizures (collapse, thrashing) require immediate attention.
    • In cats, heavy panting is a critical sign.
    • The presence of two or more non-critical signs escalates to critical status.
    • Memorization aid: Mnemonic "DIDRUNS" for first seven signs.

    SCENT

    • Scent assessment involves examining the skin, coat, ears, nails, and teeth of the pet.

    HOP Assessment: Skin

    • Evaluate the skin for lumps, irritation, flaking, and presence of fleas or ticks.

    HOP Assessment: Coat

    • Assess the coat condition, looking for mats or excessive shedding.

    HOP Assessment: Ears

    • Ensure the ears are clean and odor-free while checking for infections or other conditions.

    HOP Assessment: Nails

    • Verify nail length and identify splits, breaks, or overgrowth.

    HOP Assessment: Teeth

    • Inspect for signs of dental issues, including odor and tartar buildup that may require care.

    Setting the Hydrosurge

    • Use Ultra Clean (Tangerine) shampoo for basic baths, with a flow rate set at 50% for optimal cleaning.

    Check-In Procedures

    • Warmly greet the pet parent and confirm the pet's name.
    • Perform a Hands On Pet (HOP) Assessment, communicating findings to the pet parent.
    • Propose service upgrades based on assessment.
    • Conduct computer check-in and inquire about recent health issues, history of aggression, and vaccinations.
    • Confirm the pet parent’s phone number prior to care.
    • Safely lead the dog with a blue lead to an appropriately sized kennel, ensuring water is available.

    Required Express Service Breeds

    • Breeds needing express services include Pugs, Bulldogs (except American), Boxers, and Boston Terriers.

    Do Not Kennel Dry Breeds

    • Breeds that must not be kenneled without proper drying include:
      • Chihuahua, Cavalier King Charles Spaniel, Yorkshire Terrier, Maltese,
      • Bichon Frise, Shih Tzu, Poodle (except Standard), Miniature Schnauzer,
      • Mastiff (all), Brussels Griffon, Pomeranian, Japanese Chin, Pekingese,
      • Lhasa Apso, Affenpinscher, Shar-Pei, Dogue de Bordeaux,
      • English Toy Spaniel, Tibetan Spaniel, Pug, Boxer, Bulldog (except American),
      • and Boston Terrier.
    • Special care needed for puppies in this category.

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    Description

    Test your knowledge of stress signs in pets with these flashcards from the PetSmart Grooming Academy. Learn to identify both non-critical and critical signs of stress to ensure the well-being of animals in your care.

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