Podcast
Questions and Answers
Which of the following describes the dark triad of personality traits?
Which of the following describes the dark triad of personality traits?
Values can be categorized into two types. What are they?
Values can be categorized into two types. What are they?
At which level does group dynamics fall under in organizational behavior?
At which level does group dynamics fall under in organizational behavior?
What is the main challenge associated with measuring personality?
What is the main challenge associated with measuring personality?
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What do Hofstede’s dimensions primarily explain?
What do Hofstede’s dimensions primarily explain?
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Which dimension examines the extent of inequality in power and wealth within a society?
Which dimension examines the extent of inequality in power and wealth within a society?
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In which component of attitude do we assess what we perceive or know?
In which component of attitude do we assess what we perceive or know?
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Which of the following factors is generally considered a weak contributor to job satisfaction?
Which of the following factors is generally considered a weak contributor to job satisfaction?
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What is the main idea behind Maslow's hierarchy of needs?
What is the main idea behind Maslow's hierarchy of needs?
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Which theory categorizes people as either needing to be controlled and coerced or being self-motivated and responsible?
Which theory categorizes people as either needing to be controlled and coerced or being self-motivated and responsible?
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What impact do extrinsic rewards have on motivation according to cognitive evaluation theory?
What impact do extrinsic rewards have on motivation according to cognitive evaluation theory?
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Which of the following is NOT one of the types of variables in a conceptual model?
Which of the following is NOT one of the types of variables in a conceptual model?
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Which aspect of attitude relates to how a person feels about gaining control or autonomy over their actions?
Which aspect of attitude relates to how a person feels about gaining control or autonomy over their actions?
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What is the primary reason positive moods and emotions are important in organizational behavior?
What is the primary reason positive moods and emotions are important in organizational behavior?
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What does the concept of consistency refer to in the context of emotions and moods?
What does the concept of consistency refer to in the context of emotions and moods?
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Which of the following describes the fundamental attribution error?
Which of the following describes the fundamental attribution error?
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What is selective perception?
What is selective perception?
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Which decision-making method is characterized by having complete information and identifying all relevant options?
Which decision-making method is characterized by having complete information and identifying all relevant options?
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What does the term 'bounded rationality' refer to?
What does the term 'bounded rationality' refer to?
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What is a key characteristic that differentiates a team from a group?
What is a key characteristic that differentiates a team from a group?
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What is the escalation of commitment bias?
What is the escalation of commitment bias?
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Which of the following are essential requirements for effective goal setting?
Which of the following are essential requirements for effective goal setting?
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What does equity theory focus on regarding motivation?
What does equity theory focus on regarding motivation?
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Which of the following best describes emotional labour?
Which of the following best describes emotional labour?
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Which factor is not typically mentioned as influencing moods and emotions?
Which factor is not typically mentioned as influencing moods and emotions?
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What distinguishes emotions from moods?
What distinguishes emotions from moods?
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Which type of organizational justice relates to the fairness of the distribution process?
Which type of organizational justice relates to the fairness of the distribution process?
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Which of the following statements about job enrichment is correct?
Which of the following statements about job enrichment is correct?
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Which emotion-related phenomenon can lead to burnout in service jobs?
Which emotion-related phenomenon can lead to burnout in service jobs?
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Which of the following accurately describes the relationship between groups and teams?
Which of the following accurately describes the relationship between groups and teams?
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Which stage of group development involves establishing performance norms?
Which stage of group development involves establishing performance norms?
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What does the punctuated-equilibrium model suggest regarding group dynamics?
What does the punctuated-equilibrium model suggest regarding group dynamics?
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Which of the following is characterized by expected behavior patterns in a social unit?
Which of the following is characterized by expected behavior patterns in a social unit?
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What is an example of deviant behavior within a group?
What is an example of deviant behavior within a group?
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Which team type refers to members working together from different departments?
Which team type refers to members working together from different departments?
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Which factor contributes to the effectiveness of a team?
Which factor contributes to the effectiveness of a team?
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What are team players primarily developed through?
What are team players primarily developed through?
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Study Notes
Personality
- Personality is defined as the sum of ways an individual interacts with others.
- It’s a combination of genetics and environmental factors.
- Difficult to measure, using self-reports like the Myers Briggs (MBTI) test and the Big Five personality traits.
- Contains the Dark Triad: Machiavellianism (ends justify the means), narcissism (all about themselves), and psychopathy (lack of concern for others).
Values
- Personal interpretation of what is right, good, and desirable.
- Stable and enduring, varying among groups, influencing perception.
- Comprises two parts:
- Content: What is important?
- Intensity: How important is it?
- Instrumental values focus on how you accomplish goals, while terminal values focus on desired accomplishments.
- Hofstede's dimensions (power distance, individualism/collectivism, masculinity/femininity, uncertainty avoidance, long-term/short-term orientation) showcase cross-cultural value differences.
Variables
- Conceptual models use four types of variables:
- Independent variables
- Dependent variables
- Mediating variables
- Moderating variables
Attitude
- An evaluation of objects, people, and events.
- Expressing a degree of favour or disfavour.
- Consists of three parts:
- Cognition: What you know, see, and hear.
- Affect: How you feel about it.
- Behaviour: How you respond.
- Job satisfaction arises from factors like job content, social context, pay, personality, and corporate social responsibility (CSR).
Motivation
- The process explaining direction, intensity, and persistence of effort toward a goal.
- Maslow's Hierarchy of Needs: Once a lower need is met, a person pursues a higher need.
- McGregor's Theory X (people dislike work, need coercion) and Theory Y (people enjoy work, seek responsibility).
- Cognitive Evaluation Theory: People prefer autonomy, extrinsic rewards lessen motivation when perceived as coercive.
- Goal Setting Theory: Goals need to be specific, difficult, but realistic, and have feedback.
- Equity Theory: Individuals compare their input/output ratio to others, motivating them to adjust their output/input if there's a discrepancy.
- Different types of organizational justice:
- Distributive justice: Fairness of resource allocation.
- Procedural justice: Fairness of allocation process.
- Interactional justice: Respectful and fair treatment.
- Motivation methods: job rotation (different tasks at the same level), job enrichment (more responsibility, autonomy).
- Pay structures can also motivate employees.
Emotions vs Moods
- Emotions are intense, specific event-driven, short-lived, and have distinctive facial expressions.
- Moods are less intense, general or unknown cause, last longer, and have less specific expressions.
Influences on Moods and Emotions
- Personality, weather, stress, social activities, sleep, physical exercise, age, gender, and time of day.
Emotional Labor
- Expressing organizationally desired emotions, especially in service jobs.
- Can lead to emotional dissonance (conflicting felt and displayed emotions).
- Emotional dissonance contributes to burnout.
Importance of Emotions and Moods
- Positive emotions and moods lead to better decision making, creativity, self-efficacy, credibility, and overall performance.
Perception
- Assessing the consistency of actions in similar situations over time (consistency).
- Evaluating whether everyone facing the same situation reacts similarly (consensus).
- Analyzing whether an individual behaves similarly in diverse situations (distinctiveness).
- Fundamental Attribution Error: Attributing good results to one's own effort, bad results to external factors, while doing the opposite for others.
Shortcuts in Judging People
- Selective perception: See what you want to see.
- Halo effect: General impression based on a single characteristic.
- Contrast effects: Evaluating people relative to others.
- Stereotyping: Categorizing someone based on a single characteristic.
Decision Making
- Rationality: Complete information, all options identified, selecting the option with highest utility.
- Bounded rationality: Limited information, but enough to make a "good enough" decision.
- Intuition: Based on experience and learning.
Biases and Errors in Decision Making
- Overconfidence bias: Exaggerated belief in one's abilities.
- Confirmation bias: Favoring confirming information, ignoring disconfirming information.
- Escalation of commitment: Justifying current actions based on past investments.
Groups and Teams
- Group: Interacting individuals, psychologically aware of each other, and perceiving themselves as a group.
- Team: Small group with complementary skills, committed to a common purpose, performance goals, and mutual accountability.
Reasons for Groups
- Security and protection.
- Affiliation and status.
- Power.
Stages of Group Development
- Forming: Initial stage.
- Storming: Conflicts and tension arise.
- Norming: Establishing performance and social norms, group identification.
- Performing: Effective work toward goals.
- Adjourning: Dissolving the group.
Punctuated-Equilibrium Model
- Periods of inertia followed by a burst of energy at the midpoint leading to final completion.
Group Processes
- Roles: Expected behaviors associated with a position.
- Norms: Acceptable standards of behavior within the group.
- Conformity: Following group norms.
- Deviant behavior: Violating group norms, decreasing commitment.
- Status: Position in a group, influencing identity and differentiation.
- Cohesiveness: Group members "clicking," influenced by group size and social loafing.
- Diversity: Variety within a group.
- Group decision making: Collaborative decision-making process.
Types of Teams
- Problem-solving teams: Addressing specific issues.
- Self-managed work teams: Taking responsibility for their work processes.
- Cross-functional teams: Members from diverse departments.
- Virtual teams: Collaborating remotely.
Factors Contributing to Effective Teams
- Contextual factors: Resources, leadership, structure, climate, trust, and performance evaluation.
- Composition: Member characteristics and team size.
- Process variables: Purpose, goals, mental models, conflict, and social loafing.
Creating Team Players
- Selection: Choosing the right individuals.
- Training: Developing team skills.
- Rewarding: Recognizing and valuing team contributions.
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Description
Test your understanding of personality traits, values, and their implications in interactions with others. Explore concepts such as the Dark Triad and Hofstede's dimensions. This quiz delves into both psychological and cultural perspectives.