Podcast
Questions and Answers
What is empathy?
What is empathy?
- The ability to tell someone they are wrong.
- To be able to identify with and understand another person's feelings. (correct)
- Willingness to adapt to changes.
- Being able to complete tasks on time.
What does honesty refer to?
What does honesty refer to?
Truthfulness and integrity.
Define dependability.
Define dependability.
Performing assigned tasks on time and accurately, accepting responsibility, and maintaining good attendance.
What does willingness to learn mean?
What does willingness to learn mean?
What is patience?
What is patience?
What is meant by acceptance of criticism?
What is meant by acceptance of criticism?
What is enthusiasm in a work context?
What is enthusiasm in a work context?
What is self-motivation?
What is self-motivation?
What is tact?
What is tact?
Define competence.
Define competence.
What does responsibility refer to?
What does responsibility refer to?
What is discretion?
What is discretion?
What is a team player?
What is a team player?
What does commitment mean?
What does commitment mean?
Define communication.
Define communication.
What is verbal communication?
What is verbal communication?
What is nonverbal communication?
What is nonverbal communication?
What does listening involve?
What does listening involve?
What is cultural diversity?
What is cultural diversity?
Define culture.
Define culture.
What does teamwork mean?
What does teamwork mean?
What is leadership?
What is leadership?
Define a democratic leader.
Define a democratic leader.
What is a laissez-faire leader?
What is a laissez-faire leader?
Define an autocratic leader.
Define an autocratic leader.
What is stress?
What is stress?
What are stressors?
What are stressors?
What is the problem-solving method?
What is the problem-solving method?
What is time management?
What is time management?
Define a goal.
Define a goal.
What is a leader?
What is a leader?
Flashcards are hidden until you start studying
Study Notes
Personal Characteristics Overview
- Empathy: Ability to understand and identify with others' feelings, motives, and situations.
- Honesty: Embraces truthfulness and integrity in actions and communication.
- Dependability: Commitment to performing tasks accurately and on time, including responsibility for attendance and punctuality.
Adaptability and Attitude
- Willingness to Learn: Openness to learning and adapting to new circumstances and changes.
- Patience: Capacity for tolerance and understanding, effectively managing frustration.
- Acceptance of Criticism: Readiness to receive feedback and utilize it as a learning opportunity.
- Enthusiasm: Displaying a positive attitude and enjoyment in one's work.
Self-Management Skills
- Self-Motivation: Initiative to identify and complete tasks independently without ongoing supervision.
- Tact: Skill in responding with kindness and appropriateness in difficult situations.
- Competence: Capability and qualification to perform tasks with a constant pursuit of accuracy.
Accountability and Discretion
- Responsibility: Willingness to be held accountable for one’s actions and decisions.
- Discretion: Employing sound judgment in communications, particularly regarding confidential information in healthcare settings.
Interpersonal Skills
- Team Player: Ability to collaborate effectively with others.
- Commitment: Dedication to one's role and responsibilities.
- Communication: Vital exchange of information, emotions, and ideas through various forms.
Modes of Communication
- Verbal: Involves spoken words and written communications to convey messages.
- Nonverbal: Incorporates body language, facial expressions, and physical touch to communicate feelings and reactions.
- Listening: Actively concentrating and making an effort to understand the speaker’s message.
Cultural Awareness
- Cultural Diversity: Acknowledges and respects differences in cultural backgrounds and practices.
- Culture: Encompasses shared values, beliefs, attitudes, and customs of a community passed through generations.
Collaborative Work
- Teamwork: Professionals cooperating for the patient's benefit, enhancing care quality.
- Leadership: Guiding and motivating a group towards common objectives.
Leadership Styles
- Democratic Leader: Encourages group participation in decision-making and problem-solving.
- Laissez-faire Leader: Creates an environment with minimal guidelines, promoting team independence.
- Autocratic Leader: Maintains strict control, making unilateral decisions for the group.
Stress Management
- Stress: Body's response to perceived threats or challenges, influencing health and productivity.
- Stressors: Triggers that demand behavioral changes or adaptations to new situations.
Problem Solving and Time Management
- Problem Solving Method: Systematic steps to address issues include identification, solution listing, planning, action, evaluation, and adjustment.
- Time Management: Skills that optimize the effective use of time, enhancing productivity and goal attainment.
Goal Setting
- Goal: A specific desired outcome that one strives to achieve.
Leadership Definition
- Leader: An individual who guides or influences a group toward achieving its goals.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.