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Questions and Answers
What is the primary focus of analyzing performance?
What is the primary focus of analyzing performance?
- Evaluating how well a product fulfills its intended function (correct)
- Identifying the features that enhance the product’s appeal
- Measuring the mean time to the first failure
- Understanding customer needs and preferences
Which attribute is considered as the 'bells and whistles' of a product?
Which attribute is considered as the 'bells and whistles' of a product?
- Features (correct)
- Quality Assurance
- Reliability
- Performance
How is reliability measured?
How is reliability measured?
- By identifying customer preferences and market demand
- By comparing product features to competitors’ offerings
- By evaluating how well a product fulfills its intended function
- By measuring the mean time to the first failure and subsequent failures (correct)
What becomes more important to consumers as downtime and maintenance become more expensive?
What becomes more important to consumers as downtime and maintenance become more expensive?
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Which attribute is likely to satisfy customers if it is high-performance?
Which attribute is likely to satisfy customers if it is high-performance?
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What does conformance analysis involve?
What does conformance analysis involve?
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How did Garvin define durability?
How did Garvin define durability?
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What does serviceability consider?
What does serviceability consider?
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What is aesthetics related to in terms of a product?
What is aesthetics related to in terms of a product?
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What is perceived quality based on?
What is perceived quality based on?
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