Performance Management Overview
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Questions and Answers

What is the primary purpose of performance management?

  • To align employee activities and outputs with organizational goals (correct)
  • To ensure employee satisfaction
  • To evaluate employee skills for talent acquisition
  • To enhance team cohesion
  • Which method combines elements from traditional rating scales and critical incidents?

  • Paired comparison method
  • Management by Objectives (MBO)
  • Mixed standard scales
  • Behaviorally Anchored Rating Scale (BARS) (correct)
  • What does the central tendency error involve in performance ratings?

  • Assigning all employees the highest scores
  • Rating all employees as average (correct)
  • Extensively differentiating employee performance
  • Rating employees based on individual strengths only
  • What is the function of the critical incident method in performance appraisal?

    <p>To record effective and ineffective employee behaviors</p> Signup and view all the answers

    Using multiple methods for performance appraisal is intended to achieve what?

    <p>Provide a more comprehensive evaluation</p> Signup and view all the answers

    What do unclear standards refer to in the context of performance appraisal?

    <p>Ambiguous performance criteria</p> Signup and view all the answers

    What does electronic performance monitoring use to evaluate employee performance?

    <p>Technology to assess performance in real time</p> Signup and view all the answers

    The forced distribution method categorizes employees into what?

    <p>Predefined performance categories</p> Signup and view all the answers

    What process ensures that employee activities align with the organization's goals?

    <p>Performance management</p> Signup and view all the answers

    What method records specific instances of employee behaviors that are particularly effective or ineffective?

    <p>Critical incident method</p> Signup and view all the answers

    Which performance appraisal method uses technology to assess employee performance in real time?

    <p>Electronic performance monitoring</p> Signup and view all the answers

    Which of the following methods combines traditional rating scales and critical incidents?

    <p>Behaviorally Anchored Rating Scale (BARS)</p> Signup and view all the answers

    What concept refers to performance appraisal criteria that are not clearly defined?

    <p>Unclear standards</p> Signup and view all the answers

    What is the primary focus of Management by Objectives (MBO)?

    <p>Setting specific measurable goals</p> Signup and view all the answers

    What phenomenon occurs when a rater’s overall impression of an employee influences their ratings of specific performance factors?

    <p>Halo effect</p> Signup and view all the answers

    Which performance appraisal error involves rating all employees as average?

    <p>Central tendency error</p> Signup and view all the answers

    Study Notes

    Performance Management

    • Performance management ensures employee activities align with organizational goals.
    • Critical incident method documents effective and ineffective employee behaviors.
    • Narrative forms provide a detailed account of employee performance.
    • Behaviorally Anchored Rating Scales (BARS) combine traditional rating scales and critical incidents.
    • Mixed standard scales use "good," "average," and "poor" performance statements for evaluation.
    • Management by Objectives (MBO) sets measurable goals and reviews progress.
    • Electronic performance monitoring assesses performance in real-time.
    • Multiple performance appraisal methods offer a more comprehensive evaluation.
    • Unclear standards lead to poorly defined appraisal criteria.
    • Halo effect lets a rater's overall impression influence specific performance ratings.
    • Central tendency error involves rating all employees as average.
    • The performance management process includes setting expectations, monitoring performance, and providing feedback.
    • Paired comparison compares each employee to every other one.
    • Forced distribution categorizes employees into predefined performance categories.

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    Description

    This quiz explores the various methods and principles of performance management in organizations. It covers different appraisal techniques, like the critical incident method, BARS, and MBO, while discussing the importance of aligning employee activities with organizational goals. Evaluate your understanding of performance evaluation strategies and common biases in appraisals.

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