Podcast
Questions and Answers
What was the primary focus of the first intervention implemented after analyzing the results?
What was the primary focus of the first intervention implemented after analyzing the results?
- Placement of materials in a less accessible location
- Training and post-session feedback (correct)
- Task clarification and increased availability of materials
- Graphing data for immediate feedback
Which two components were part of the second intervention introduced for rooms G and H?
Which two components were part of the second intervention introduced for rooms G and H?
- Task clarification and increased availability of materials (correct)
- Regular check-in meetings with supervisors
- Enhanced participant engagement and motivation
- Increased supervision and data tracking
What was identified as a significant contributor to poor cleaning performance by therapist employees?
What was identified as a significant contributor to poor cleaning performance by therapist employees?
- Inadequate time management
- Insufficient salary incentives
- Lack of performance feedback (correct)
- Lack of communication with families
How did the experimenter respond when participants asked questions?
How did the experimenter respond when participants asked questions?
What scheme was used to evaluate the effects of the interventions?
What scheme was used to evaluate the effects of the interventions?
What intervention was found to be effective in increasing participant performance across eight treatment rooms?
What intervention was found to be effective in increasing participant performance across eight treatment rooms?
What was the intent of posting updated data on a wall next to the interventions?
What was the intent of posting updated data on a wall next to the interventions?
Which of the following variables was NOT examined to improve therapist cleaning performance?
Which of the following variables was NOT examined to improve therapist cleaning performance?
What was the mean percentage of task completion during the training and feedback phase?
What was the mean percentage of task completion during the training and feedback phase?
Which factor indicates that future research may explore more interventions to improve performance?
Which factor indicates that future research may explore more interventions to improve performance?
What is one way the PDC-HS assists behavior analysts?
What is one way the PDC-HS assists behavior analysts?
What was the setting for the study evaluating the PDC-HS?
What was the setting for the study evaluating the PDC-HS?
Which age group was the focus of the study involving the PDC-HS?
Which age group was the focus of the study involving the PDC-HS?
What did none of the previous studies include that the present study aimed to evaluate?
What did none of the previous studies include that the present study aimed to evaluate?
What was the main purpose of the Performance Diagnostic Checklist – Human Services (PDC-HS)?
What was the main purpose of the Performance Diagnostic Checklist – Human Services (PDC-HS)?
How many treatment rooms were used during the study at the autism treatment center?
How many treatment rooms were used during the study at the autism treatment center?
Which two factors were identified as contributors to poor employee performance in the study?
Which two factors were identified as contributors to poor employee performance in the study?
What was the outcome of the intervention implemented after identifying performance problems?
What was the outcome of the intervention implemented after identifying performance problems?
What can the Performance Diagnostic Checklist – Human Services (PDC-HS) potentially help with in future applications?
What can the Performance Diagnostic Checklist – Human Services (PDC-HS) potentially help with in future applications?
What is the PDC typically used for in clinical and educational environments?
What is the PDC typically used for in clinical and educational environments?
Flashcards
Performance Diagnostic Checklist (PDC)
Performance Diagnostic Checklist (PDC)
An informant assessment used to find the causes of poor performance.
Performance Diagnostic Checklist – Human Services (PDC-HS)
Performance Diagnostic Checklist – Human Services (PDC-HS)
Modified PDC specifically for human service employees.
Functional Assessment
Functional Assessment
A method to understand why a problem occurs like poor performance.
Employee Performance Problems
Employee Performance Problems
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Intervention targeting training
Intervention targeting training
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Multiple-baseline design
Multiple-baseline design
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Intervention 1
Intervention 1
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Intervention 2
Intervention 2
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Task clarification
Task clarification
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Materials availability
Materials availability
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PDC-HS Application
PDC-HS Application
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EIBI
EIBI
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Predictive Validity (PDC)
Predictive Validity (PDC)
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Treatment Room Setup
Treatment Room Setup
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Non-functional Comparison
Non-functional Comparison
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BCBAs Interviewed
BCBAs Interviewed
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PDC-HS Implicated
PDC-HS Implicated
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Intervention Implemented
Intervention Implemented
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Intervention Results
Intervention Results
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Study Limitations
Study Limitations
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Study Notes
An Assessment-based Solution to a Human-Service Employee Performance Problem
- A Performance Diagnostic Checklist (PDC) assesses environmental factors affecting employee performance.
- A revised PDC, the Performance Diagnostic Checklist – Human Services (PDC-HS), focuses on human service employees providing care to others.
- The PDC-HS was used to identify variables contributing to poor cleaning of treatment rooms in an autism treatment facility.
- Poor training on participant duties and lack of performance feedback were implicated contributors to performance problems.
- An intervention focused on training and performance feedback improved performance in all treatment rooms.
- Functional assessment is standard practice for identifying problem behavior function in various settings.
- Performance analysis identifies performance influencing factors like task training, consequences, and contingencies.
- The Performance Diagnostic Checklist (PDC) is used to identify factors impacting poor performance.
- Relevant domains include antecedents, equipment, knowledge and skills, and consequences.
- The PDC-HS specifically targets human service employee performance.
- It aims to help practitioners pinpoint factors hindering performance and tailor interventions effectively.
- The study's results suggest PDC and PDC-HS's valuable role in identifying and addressing human service performance issues.
Method
- The study used a university-based autism treatment center.
- Eight treatment rooms were used, each approximately 3x3 meters.
- Fifteen graduate student employees (all female, 23-27 years old) participated in the study.
- Participants worked as one-on-one therapists.
- All staff members were trained to perform all cleaning duties.
- A checklist (Appendix A) was used to track cleanliness.
- A graph to visually represent feedback was displayed, along with the PDC-HS (Appendix B).
Results
- The study assessed the PDC-HS in identifying employee performance problems.
- Factors like insufficient training and feedback contributed to performance issues.
- The PDC-HS correctly identified areas needing improvement across all respondents.
- Interventions helped participants improve on all tasks.
Intervention Evaluation
- The intervention was tested in eight treatment rooms (using a multiple-baseline design).
- Training and graphed feedback increased performance significantly.
- Task clarification and increased material availability was also tested in some rooms.
- The alternative intervention was also implemented, but was not as effective.
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Description
This quiz explores the Performance Diagnostic Checklist (PDC) and its revised version, the PDC-HS, which focuses on human service employee performance. Participants will learn about the environmental factors affecting employee performance and the interventions that can enhance efficiency in care settings, particularly in autism treatment facilities.
