Podcast
Questions and Answers
What was Bill Peck's primary area of sales success in Texas?
What was Bill Peck's primary area of sales success in Texas?
- Mining timbers
- Cedar shingles and siding
- Douglas fir and redwood
- Standard oil derricks (correct)
Why did Mr. Skinner eventually agree to raise Bill Peck's salary sooner rather than later?
Why did Mr. Skinner eventually agree to raise Bill Peck's salary sooner rather than later?
- Because Bill Peck's sales figures were higher than Andrews
- Due to Cappy Ricks' persuasion that delaying would risk losing Peck and that immediate recognition would motivate him. (correct)
- Because it was the end of the year and salary reviews were already underway.
- Because Bill Peck threatened to quit if he didn't get a raise immediately.
What does Cappy Ricks mean when he says he is going to have Bill Peck deliver a 'blue vase'?
What does Cappy Ricks mean when he says he is going to have Bill Peck deliver a 'blue vase'?
- Cappy Ricks is sending Bill Peck on a dangerous mission.
- Cappy Ricks is going to test Bill Peck with a difficult and potentially problematic task. (correct)
- Cappy Ricks wants Bill Peck to personally deliver a valuable artifact to a client.
- Cappy Ricks is promoting Bill Peck to head of deliveries.
What was Mr. Skinner's initial attitude toward increasing Bill Peck's salary?
What was Mr. Skinner's initial attitude toward increasing Bill Peck's salary?
What was Andrews doing in the Shanghai job?
What was Andrews doing in the Shanghai job?
In this context, what does Cappy Ricks value most in an employee?
In this context, what does Cappy Ricks value most in an employee?
Why did Mr. Skinner warn Cappy Ricks that he didn't envy Mr. Peck regarding the 'blue vase' task?
Why did Mr. Skinner warn Cappy Ricks that he didn't envy Mr. Peck regarding the 'blue vase' task?
What does Mr. Skinner's suggestion to 'tip the chief of police' imply about Cappy Rick's past endeavors?
What does Mr. Skinner's suggestion to 'tip the chief of police' imply about Cappy Rick's past endeavors?
What is the significance of Mr. Skinner chuckling as he departs for his office?
What is the significance of Mr. Skinner chuckling as he departs for his office?
What can be inferred about the company's overall approach to employee management based on Cappy Ricks's and Mr. Skinner's interaction?
What can be inferred about the company's overall approach to employee management based on Cappy Ricks's and Mr. Skinner's interaction?
What does Cappy Ricks's statement that Bill Peck will be worth ten thousand dollars a year as the Asia manager if he delivers the 'blue vase' imply about the role?
What does Cappy Ricks's statement that Bill Peck will be worth ten thousand dollars a year as the Asia manager if he delivers the 'blue vase' imply about the role?
Which product did Bill Peck sell in the San Joaquin Valley?
Which product did Bill Peck sell in the San Joaquin Valley?
Flashcards
Skunk Spruce
Skunk Spruce
A type of lumber Peck sold successfully, leading to Skinner begrudgingly acknowledging Peck's sales ability.
Timely Recognition
Timely Recognition
Cappy Ricks' approach to employee compensation, advocating for rewarding deserving employees promptly rather than delaying raises.
Andrews' Shortcomings
Andrews' Shortcomings
Andrews' performance in the Shanghai office was poor, relying excessively on cables for simple decisions.
The Blue Vase Test
The Blue Vase Test
Signup and view all the flashcards
Deliver a Blue Vase
Deliver a Blue Vase
Signup and view all the flashcards
$10,000 Reward
$10,000 Reward
Signup and view all the flashcards
Asia Manager
Asia Manager
Signup and view all the flashcards
Study Notes
- Bill Peck spent two months traveling through Utah, Arizona, New Mexico, and Texas as a lumber salesman.
- In Salt Lake City, Peck secured an order for two carloads of larch rustic.
- In Ogden, Peck convinced a retail yard, previously unresponsive to Mr. Skinner, to sample a carload of skunk spruce boards at a dollar above Skinner's price.
- Peck developed new business in Arizona with mining timbers.
- Peck excelled in Texas, specializing in standard oil derricks, securing orders so quickly that Mr. Skinner had to limit him to cedar shingles and siding, Douglas fir, and redwood.
- Peck sold two more carloads of skunk spruce in the San Joaquin Valley on his way back.
- Mr. Skinner acknowledged Peck's sales ability and considered a raise, with Cappy Ricks advising him to implement it immediately, rather than waiting until the new year.
- Cappy Ricks insisted that Peck's salary should exceed Andrews' salary, and be retroactive to his first day.
- Andrews is underperforming in the Shanghai job, frequently cabling for decisions he should be able to make himself, frustrating Matt Peasley.
- Cappy Ricks considered Bill Peck as a potential replacement for Andrews in Shanghai, but planned to test him further.
- Cappy Ricks planned to task Peck with delivering a "blue vase," a challenge that Mr. Skinner anticipated would be difficult.
- Cappy Ricks believed successfully delivering the blue vase would prove Peck's worth as an Asia manager at a $10,000 salary.
- Mr. Skinner was instructed to make Peck available to Cappy Ricks at one o'clock a week from Sunday.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
