54 Questions
What is the primary role of a patient advocate?
To serve as a supporter, believer, sponsor, and communicator with healthcare team
What is one way patient engagement can reduce errors?
By serving as an additional double check
What is the primary goal of patient engagement in healthcare?
To empower patients to take ownership of their care
What is a benefit of patient engagement in healthcare?
Better identifying risks for errors
Who is often a patient advocate?
A family member or close friend
What is a key aspect of patient engagement in healthcare?
Empowering patients to ask questions
What is the primary goal of medication reconciliation?
To ensure patient safety during care transitions
What is the purpose of the SBAR tool in healthcare?
To facilitate communication between healthcare professionals
What is the underlying principle of evidence-based approaches in patient safety?
To make decisions based on available evidence
What is the primary focus of Failure Mode and Effects Analysis (FMEA)?
To identify potential failures in a process
What is the purpose of gathering evidence in patient safety?
To make informed decisions about patient care
What is the key characteristic of 'good enough' evidence in patient safety?
It is sufficient to make a sound decision
What is the main objective of the first goal in Root Cause Analysis?
To discover the root cause of a problem or event
What is the purpose of a Failure Modes Effect Analysis (FMEA) in a pharmacy?
To prevent medication errors
What is the benefit of eliminating the root cause of a problem?
Problems are not repeated and prevented in other areas
What is the purpose of a Detectability Score in FMEA?
To determine the likelihood of detecting a failure event
What is the purpose of Root Cause Analysis (RCA) in healthcare?
To further understand and combat medical error and prevent future occurrences
What is the definition of a Remote event in the Frequency Score?
An event that occurs unlikely within 5-30 years
What is the primary role of a Patient Advocate in a hospital setting?
To ensure that patients and their families understand their condition and care
What is the main objective of Medication Reconciliation?
To compare a patient's medication orders to identify duplications and interactions
What is the purpose of Transitions of Care?
To transfer a patient's care from one setting or level of care to another
What is the primary benefit of having a Patient Advocate?
Improved patient satisfaction and reduced stress
What is the primary goal of the Cura Project?
To improve patient outcomes through advocacy
What is the primary challenge during hospital discharge?
Miscommunication during the discharge process
What is the primary role of a Patient Advocate in managing hospital bills and insurance?
To help patients understand and manage their hospital bills and insurance
When should Medication Reconciliation occur?
Any time orders are re-written or the patient changes service, setting, provider, or level of care
What is the primary benefit of Medication Reconciliation?
Reduced risk of adverse drug events and medication errors
Can patients serve as their own advocates?
It depends on the patient's condition and care needs
What is the primary goal of Failure Modes and Effects Analysis?
To ensure a safe and clinically desirable outcome
In which industry was FMEA first used in the 1960s?
Aerospace
What is the purpose of evaluating a new process prior to implementation in FMEA?
To assess the impact of a proposed change
What is the outcome of FMEA in terms of corrective measures?
All of the above
What is the severity of a failure mode measured on in FMEA?
A scale of 1 to 10
What is the purpose of Failure Modes and Effects Analysis?
All of the above
What is the benefit of FMEA in terms of quality, reliability, and safety?
It improves the quality, reliability, and safety of the process
What is the definition of a failure mode in FMEA?
How the process could fail to result in the intended outcome
What is the Risk Priority Number (RPN) calculated from in FMEA?
Severity, Occurrence, and Detection
What is the rating of a catastrophic event in traditional FMEA?
9-10
What is a commonality between FMEA and RCA?
They both involve an interdisciplinary team
What differentiates FMEA from RCA?
FMEA is a retrospective analysis, while RCA is a prospective analysis
What is the primary benefit of using multiple tools to support safe transitions of care?
It provides a comprehensive approach to addressing patient safety problems
What is the role of a scoring matrix in FMEA and RCA?
It is used to prioritize potential failures based on severity and probability
What is a key difference between a chronological flow diagram and a process flow diagram?
A chronological flow diagram shows the sequence of events, while a process flow diagram shows the steps involved in a process
What is the primary focus of patient engagement in healthcare?
Ensuring that patients are involved in their care and safety
What is the primary purpose of chartering an inter-disciplinary team in Root Cause Analysis?
To gather diverse opinions and viewpoints
What is the role of the Team Leader in Root Cause Analysis?
To keep the team on task
What is the primary purpose of the '5 Whys' tool in Root Cause Analysis?
To drill down from the problem to the root cause
What is the primary benefit of using the Pareto Analysis tool in Root Cause Analysis?
To prioritize errors and focus on the vital few
What is the purpose of the Cause and Effect Diagram in Root Cause Analysis?
To brainstorm cause categories
What is the role of the Advisor in Root Cause Analysis?
To provide Just-In-Time training and ongoing consultation
What is the purpose of the flow diagram in Root Cause Analysis?
To describe what happened
What is the primary goal of the Root Cause Analysis process?
To eliminate the root cause of a problem
What is the purpose of the Five Rules of Causation in Root Cause Analysis?
To guide the team in identifying the root cause
What is the primary purpose of the interviews with those involved or those with similar jobs in Root Cause Analysis?
To augment the flow diagram
Test your knowledge on patient engagement strategies that support patient safety, including patient education, medication therapy, and care coordination. Learn how patient engagement can reduce errors and improve health outcomes. This quiz covers key prevention strategies and patient advocacy.
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