Patient Encounters and Billing Information

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Questions and Answers

What is a New Patient?

  • A group of providers in a managed care organization
  • A physician who transfers care of a patient to another physician
  • A patient who has seen a provider within the past three years
  • Someone who has not received any services from the provider in the past three years (correct)

What characterizes an Established Patient?

  • Provider who agrees to provide medical services to a payer
  • Patient who has seen a provider within the past three years (correct)
  • Someone who has not seen a provider in the past three years
  • Provider that does not have a participation agreement with a plan

Who is a Referring Physician?

A physician who transfers care of a patient to another physician.

What is meant by the term 'Network'?

<p>A group of providers in a managed care organization.</p> Signup and view all the answers

What is a Participating Provider (PAR)?

<p>A provider who agrees to provide medical services to a payer's policyholders according to a contract.</p> Signup and view all the answers

Define a Nonparticipating Provider (nonPAR).

<p>A provider who does not join a particular health plan.</p> Signup and view all the answers

What does Out-of-Network refer to?

<p>A provider that does not have a participation agreement with a plan.</p> Signup and view all the answers

What is included in a Patient Information Form?

<p>A patient's personal, employment, and insurance company data.</p> Signup and view all the answers

What does Insured refer to?

<p>The policyholder or subscriber to a health plan or policy.</p> Signup and view all the answers

Who is referred to as the Subscriber?

<p>The insured.</p> Signup and view all the answers

What is the role of a Guarantor?

<p>The person who is the insurance policyholder for a patient and is financially responsible for the bill.</p> Signup and view all the answers

Define Social History in medical terms.

<p>Covers lifestyle factors such as smoking, exercise, and alcohol use.</p> Signup and view all the answers

What do Medical History Forms ask for?

<p>Information about the patient's personal medical history, the family's medical history, and social history.</p> Signup and view all the answers

What is a Policyholder?

<p>The holder of the insurance policy that covers the patient.</p> Signup and view all the answers

What are Insurance Cards used for?

<p>To verify the patient’s coverage and ensure accuracy of information.</p> Signup and view all the answers

What does Assignment of Benefits mean?

<p>Authorization allowing benefits to be paid directly to a provider.</p> Signup and view all the answers

What is the purpose of an Acknowledgment of Receipt of Notice of Privacy Practices?

<p>To ensure patients are informed about their privacy rights.</p> Signup and view all the answers

What is a Chart Number?

<p>A unique number that identifies a patient.</p> Signup and view all the answers

What is a Practice Management Program (PMP)?

<p>A database of patients and payers used within a medical office.</p> Signup and view all the answers

The steps for Patient Eligibility for Insurance Benefits include verifying eligibility, determining preauthorization and referral requirements, and ___?

<p>determining the primary payer.</p> Signup and view all the answers

What requires contacting the payer for verification?

<p>Verifying the patient's general eligibility for benefits (B)</p> Signup and view all the answers

A Medical Emergency implies care is provided only after checking insurance.

<p>False (B)</p> Signup and view all the answers

What are Factors Affecting Insurance Eligibility?

<p>If premiums are required, patients must have paid them on time.</p> Signup and view all the answers

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Study Notes

Patient Definitions

  • New Patient: A person who has not received services from the provider or a similar specialty within the last three years.
  • Established Patient: A patient who has seen the provider in the past three years.

Healthcare Providers

  • Referring Physician: A doctor who transfers a patient's care to another physician.
  • Participating Provider (PAR): A provider who agrees to deliver services to patients covered by a specific health plan under a contract.
  • Nonparticipating Provider (nonPAR): A provider who does not join a specific health insurance plan.
  • Out-of-Network Provider: A provider without a participation agreement with a health plan; patients without out-of-network benefits are fully responsible for costs.

Patient Information

  • Patient Information Form: A form detailing personal, employment, and insurance data of patients.
  • Insured: A person who holds a policy under a health plan.
  • Subscriber: The individual who is insured under a health policy.
  • Guarantor: The insurance policyholder accountable for the patient's medical expenses.

Patient History and Socioeconomic Factors

  • Social History: Information regarding lifestyle choices, including smoking, exercise, and alcohol consumption.
  • Medical History Forms: Forms that collect details on the patient's personal and family medical history, along with social history.

Insurance and Billing

  • Policyholder: The individual who owns the insurance policy; this can be a patient or someone not receiving care from the practice.
  • Insurance Cards: Essential documents that need to be accurately processed during patient registration to match information during claims.
  • Assignment of Benefits: A directive for insurance benefits to be paid directly to a healthcare provider.
  • Acknowledgment of Receipt of Notice of Privacy Practices: A form that indicates the patient has received privacy information; only direct care providers need a signed acknowledgment.

Administrative Processes

  • Chart Number: A unique identifier for patients linking all related medical information.
  • Practice Management Program (PMP): A database that tracks patients, insurers, and visits, requiring continuous updates.
  • Patient Eligibility for Insurance Benefits: The process of determining a patient's financial responsibility includes verifying coverage, preauthorization needs, and identifying the primary insurer.

Verification and Emergencies

  • Contacting the Payer for Verification: A procedure to confirm a patient's eligibility, required payments, and covered services for an encounter.
  • Medical Emergency: Immediate care provided, with insurance status verified post-encounter.

Insurance Eligibility Considerations

  • Factors Affecting Insurance Eligibility: Timely premium payments are necessary to maintain coverage, especially for government-sponsored plans.

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