Podcast
Questions and Answers
What should be recorded on the Account Opening Form when a minor is admitted as a partner in a partnership firm?
What should be recorded on the Account Opening Form when a minor is admitted as a partner in a partnership firm?
The date of birth of the minor
What is the liability of a minor in a partnership firm?
What is the liability of a minor in a partnership firm?
The minor is not liable to the liabilities of the firm
What should a minor do after attaining majority or gaining knowledge of being admitted to a partnership?
What should a minor do after attaining majority or gaining knowledge of being admitted to a partnership?
Give notice within a specified time to elect to be liable or not to be liable as a partner
What happens if a minor fails to give notice after attaining majority or gaining knowledge of being admitted to a partnership?
What happens if a minor fails to give notice after attaining majority or gaining knowledge of being admitted to a partnership?
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What should be done with accounts that have no operations (deposits or withdrawals) for a period of one year?
What should be done with accounts that have no operations (deposits or withdrawals) for a period of one year?
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What is required for the first withdrawal from a dormant account?
What is required for the first withdrawal from a dormant account?
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What are the key areas that banks need to focus on to attract quality management and service?
What are the key areas that banks need to focus on to attract quality management and service?
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What is a critical challenge in general banking?
What is a critical challenge in general banking?
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Why are malpractices particularly detrimental for banks?
Why are malpractices particularly detrimental for banks?
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What measures have been taken to handle the challenges of malpractices and frauds?
What measures have been taken to handle the challenges of malpractices and frauds?
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What is the consequence of avoiding procedures and compliance requirements in general banking?
What is the consequence of avoiding procedures and compliance requirements in general banking?
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Why is it essential for policy makers to focus on the risks of general banking?
Why is it essential for policy makers to focus on the risks of general banking?
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Under what circumstances should a bank conduct Enhanced Due Diligence (EDD)?
Under what circumstances should a bank conduct Enhanced Due Diligence (EDD)?
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What type of information should be obtained to conduct Enhanced CDD measures?
What type of information should be obtained to conduct Enhanced CDD measures?
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What is the purpose of obtaining information on the source of funds or source of wealth of the customer?
What is the purpose of obtaining information on the source of funds or source of wealth of the customer?
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Why is it necessary to obtain the approval of senior management to commence or continue the business relationship?
Why is it necessary to obtain the approval of senior management to commence or continue the business relationship?
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What is the purpose of conducting regular monitoring of the business relationship?
What is the purpose of conducting regular monitoring of the business relationship?
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Why is it essential to make bank officials aware of the risk level of the customer?
Why is it essential to make bank officials aware of the risk level of the customer?
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What is the main risk in general banking?
What is the main risk in general banking?
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What measures have been taken to handle the challenges of malpractices and frauds in general banking?
What measures have been taken to handle the challenges of malpractices and frauds in general banking?
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Why is it crucial for banks to focus on the risks of general banking?
Why is it crucial for banks to focus on the risks of general banking?
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What happens when banks avoid procedures and compliance requirements in general banking?
What happens when banks avoid procedures and compliance requirements in general banking?
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Why is it essential for banks to strengthen their capacity in different areas of operation?
Why is it essential for banks to strengthen their capacity in different areas of operation?
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What is the fundamental basis of the relationship between banks and their clients?
What is the fundamental basis of the relationship between banks and their clients?
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What is the supreme responsibility of a bank in relation to its customers' deposits?
What is the supreme responsibility of a bank in relation to its customers' deposits?
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What is the significance of commercial banks in the development process?
What is the significance of commercial banks in the development process?
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What should banks avoid in their dealings with customers?
What should banks avoid in their dealings with customers?
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What is the role of banks in the economy?
What is the role of banks in the economy?
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What is the primary purpose of the General Banking Department in a bank?
What is the primary purpose of the General Banking Department in a bank?
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What is crucial for bankers in general banking to ensure effective handling of banking operations?
What is crucial for bankers in general banking to ensure effective handling of banking operations?
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What type of skills are essential for senior bankers to guide desk-level bank officials in general banking?
What type of skills are essential for senior bankers to guide desk-level bank officials in general banking?
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What is the importance of capacity development for bank officials in general banking?
What is the importance of capacity development for bank officials in general banking?
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What is the ultimate goal of general banking in terms of profit?
What is the ultimate goal of general banking in terms of profit?
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What are the key areas that the manual covers with respect to general banking activities of banks?
What are the key areas that the manual covers with respect to general banking activities of banks?
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What is the primary focus of chapter 2 of the manual?
What is the primary focus of chapter 2 of the manual?
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What topics are discussed in chapter 5 of the manual?
What topics are discussed in chapter 5 of the manual?
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What is the significance of chapter 3 of the manual?
What is the significance of chapter 3 of the manual?
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What is the primary purpose of the manual?
What is the primary purpose of the manual?
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What are the main objectives of the Contract Act, 1872 in the context of general banking?
What are the main objectives of the Contract Act, 1872 in the context of general banking?
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What is the significance of the Bank Companies Act, 1991 in the context of general banking?
What is the significance of the Bank Companies Act, 1991 in the context of general banking?
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What is the importance of the Companies Act, 1994 in the context of general banking?
What is the importance of the Companies Act, 1994 in the context of general banking?
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What is the purpose of the Partnership Act, 1932 in the context of general banking?
What is the purpose of the Partnership Act, 1932 in the context of general banking?
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What are the key provisions of the relevant laws and regulations related to general banking in Bangladesh?
What are the key provisions of the relevant laws and regulations related to general banking in Bangladesh?
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What role do commercial banks play in the economy and how do they contribute to its development?
What role do commercial banks play in the economy and how do they contribute to its development?
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How do banks ensure the security of deposits and encourage saving?
How do banks ensure the security of deposits and encourage saving?
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What is the significance of the General Banking department in a financial institution?
What is the significance of the General Banking department in a financial institution?
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Why is it essential for bank employees to continually update their skills and knowledge?
Why is it essential for bank employees to continually update their skills and knowledge?
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Why is general banking a crucial part of overall banking activities?
Why is general banking a crucial part of overall banking activities?
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What is the primary purpose of the Customer Due Diligence (CDD) obligations on banks under legislation and regulation?
What is the primary purpose of the Customer Due Diligence (CDD) obligations on banks under legislation and regulation?
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What is the basis of the risk-sensitive CDD measures that banks should implement?
What is the basis of the risk-sensitive CDD measures that banks should implement?
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What is the objective of banks in implementing adequate CDD measures?
What is the objective of banks in implementing adequate CDD measures?
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What is the purpose of conducting Enhanced Due Diligence (EDD) measures by banks?
What is the purpose of conducting Enhanced Due Diligence (EDD) measures by banks?
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What is the significance of the MLPA, 2012 and ATA, 2009 in the context of CDD obligations?
What is the significance of the MLPA, 2012 and ATA, 2009 in the context of CDD obligations?
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What is the role of supervisory authority in relation to CDD obligations of banks?
What is the role of supervisory authority in relation to CDD obligations of banks?
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What is the consequence of banks not implementing adequate CDD measures?
What is the consequence of banks not implementing adequate CDD measures?
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What is the importance of understanding the type of customers in the context of CDD?
What is the importance of understanding the type of customers in the context of CDD?
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What is the purpose of transaction monitoring in the context of CDD?
What is the purpose of transaction monitoring in the context of CDD?
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What is the significance of knowing the source of funds or source of wealth of the customer in the context of CDD?
What is the significance of knowing the source of funds or source of wealth of the customer in the context of CDD?
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What specific laws and regulations have been implemented to address the challenges of malpractices and frauds in general banking?
What specific laws and regulations have been implemented to address the challenges of malpractices and frauds in general banking?
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What is the primary purpose of the Bank Companies Act, 1991 in relation to general banking?
What is the primary purpose of the Bank Companies Act, 1991 in relation to general banking?
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What is the significance of the Companies Act, 1994 in the context of general banking?
What is the significance of the Companies Act, 1994 in the context of general banking?
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What is the role of the MLPA, 2012 and ATA, 2009 in the context of CDD obligations?
What is the role of the MLPA, 2012 and ATA, 2009 in the context of CDD obligations?
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What is the primary focus of the Contract Act, 1872 in the context of general banking?
What is the primary focus of the Contract Act, 1872 in the context of general banking?
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What is the significance of the Bank Companies Act, 1991 in the context of general banking?
What is the significance of the Bank Companies Act, 1991 in the context of general banking?
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What is the importance of understanding the MLPA, 2012 and ATA, 2009 in the context of CDD obligations?
What is the importance of understanding the MLPA, 2012 and ATA, 2009 in the context of CDD obligations?
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What is the significance of the Contract Act, 1872 in the context of general banking?
What is the significance of the Contract Act, 1872 in the context of general banking?
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What are the key provisions of the relevant laws and regulations related to general banking in Bangladesh?
What are the key provisions of the relevant laws and regulations related to general banking in Bangladesh?
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Why is it essential for banks to comply with the laws and regulations related to general banking?
Why is it essential for banks to comply with the laws and regulations related to general banking?
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What is the significance of the Companies Act, 1994 in the context of general banking?
What is the significance of the Companies Act, 1994 in the context of general banking?
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What are the key provisions of the relevant laws and regulations related to general banking in Bangladesh?
What are the key provisions of the relevant laws and regulations related to general banking in Bangladesh?
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What is the primary purpose of chapter 10 of the manual, which covers Laws and Regulations Related to General Banking?
What is the primary purpose of chapter 10 of the manual, which covers Laws and Regulations Related to General Banking?
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What is the significance of the Money Laundering Prevention Act, 2012 in the context of general banking?
What is the significance of the Money Laundering Prevention Act, 2012 in the context of general banking?
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What is the role of chapter 11 of the manual, which covers Fraud, Forgeries, and Malpractices Related to General Banking?
What is the role of chapter 11 of the manual, which covers Fraud, Forgeries, and Malpractices Related to General Banking?
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What is the significance of the Contract Act, 1872, and the Bank Companies Act, 1991, in the context of general banking?
What is the significance of the Contract Act, 1872, and the Bank Companies Act, 1991, in the context of general banking?
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What are the implications of the MLPA, 2012, and ATA, 2009, on Customer Due Diligence (CDD) obligations of banks?
What are the implications of the MLPA, 2012, and ATA, 2009, on Customer Due Diligence (CDD) obligations of banks?
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How do the Companies Act, 1994, and the Partnership Act, 1932, influence general banking practices in Bangladesh?
How do the Companies Act, 1994, and the Partnership Act, 1932, influence general banking practices in Bangladesh?
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What role do laws and regulations play in shaping the risk management framework for banks in Bangladesh?
What role do laws and regulations play in shaping the risk management framework for banks in Bangladesh?
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How do the laws and regulations related to general banking in Bangladesh address the challenges of malpractices and frauds?
How do the laws and regulations related to general banking in Bangladesh address the challenges of malpractices and frauds?
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What is the main objective of the Bank Companies Act, 1991 in relation to general banking?
What is the main objective of the Bank Companies Act, 1991 in relation to general banking?
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What is the significance of the Companies Act, 1994 in the context of general banking?
What is the significance of the Companies Act, 1994 in the context of general banking?
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What is the purpose of the Partnership Act, 1932 in the context of general banking?
What is the purpose of the Partnership Act, 1932 in the context of general banking?
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What is the main objective of the Contract Act, 1872 in the context of general banking?
What is the main objective of the Contract Act, 1872 in the context of general banking?
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What is the significance of the MLPA, 2012 and ATA, 2009 in the context of CDD obligations?
What is the significance of the MLPA, 2012 and ATA, 2009 in the context of CDD obligations?
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What is the significance of The Companies Act, 1994 in the context of general banking, and how does it relate to the banking operations?
What is the significance of The Companies Act, 1994 in the context of general banking, and how does it relate to the banking operations?
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What are the implications of The Bank Companies Act, 1991 on the banking operations, and how do banks ensure compliance with its provisions?
What are the implications of The Bank Companies Act, 1991 on the banking operations, and how do banks ensure compliance with its provisions?
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How does The Contract Act, 1872 relate to the banker-customer relationship, and what are the implications of its provisions on banking operations?
How does The Contract Act, 1872 relate to the banker-customer relationship, and what are the implications of its provisions on banking operations?
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What is the significance of The Partnership Act, 1932 in the context of general banking, and how does it relate to the banking operations?
What is the significance of The Partnership Act, 1932 in the context of general banking, and how does it relate to the banking operations?
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What are the key provisions of the relevant laws and regulations related to general banking in Bangladesh, and how do they impact banking operations?
What are the key provisions of the relevant laws and regulations related to general banking in Bangladesh, and how do they impact banking operations?
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What is the primary purpose of Customer Due Diligence (CDD) obligations under legislation and regulation?
What is the primary purpose of Customer Due Diligence (CDD) obligations under legislation and regulation?
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What are the factors that banks consider when implementing risk-sensitive CDD measures?
What are the factors that banks consider when implementing risk-sensitive CDD measures?
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What is the consequence of banks not implementing adequate CDD measures?
What is the consequence of banks not implementing adequate CDD measures?
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What is the significance of the MLPA, 2012 and ATA, 2009 in the context of CDD obligations?
What is the significance of the MLPA, 2012 and ATA, 2009 in the context of CDD obligations?
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Under what circumstances should banks conduct Enhanced Due Diligence (EDD) measures?
Under what circumstances should banks conduct Enhanced Due Diligence (EDD) measures?
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What is the primary focus of banks in implementing CDD measures?
What is the primary focus of banks in implementing CDD measures?
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What is the basis of the risk-sensitive CDD measures that banks implement?
What is the basis of the risk-sensitive CDD measures that banks implement?
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What is the significance of understanding the type of customers in the context of CDD?
What is the significance of understanding the type of customers in the context of CDD?
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What is the role of the supervisory authority in relation to CDD obligations?
What is the role of the supervisory authority in relation to CDD obligations?
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Why is it essential for banks to implement adequate CDD measures?
Why is it essential for banks to implement adequate CDD measures?
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What are the consequences of non-compliance with procedures and legislative measures in general banking, and why is it crucial to address these challenges?
What are the consequences of non-compliance with procedures and legislative measures in general banking, and why is it crucial to address these challenges?
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How do legislative measures and compliance requirements contribute to the prevention of fraud and money laundering in general banking?
How do legislative measures and compliance requirements contribute to the prevention of fraud and money laundering in general banking?
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What are the key aspects of the risk management framework for banks in Bangladesh, and how do laws and regulations shape this framework?
What are the key aspects of the risk management framework for banks in Bangladesh, and how do laws and regulations shape this framework?
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What is the significance of understanding the relevant laws and regulations, such as the Contract Act, 1872, the Companies Act, 1994, and the Bank Companies Act, 1991, in the context of general banking?
What is the significance of understanding the relevant laws and regulations, such as the Contract Act, 1872, the Companies Act, 1994, and the Bank Companies Act, 1991, in the context of general banking?
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How do laws and regulations, such as the Money Laundering Prevention Act, 2012, and the Anti-Terrorism Act, 2009, influence the implementation of CDD measures in general banking?
How do laws and regulations, such as the Money Laundering Prevention Act, 2012, and the Anti-Terrorism Act, 2009, influence the implementation of CDD measures in general banking?
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What is the significance of the Bank Companies Act, 1991, and the Money Laundering Prevention Act, 2012, in the context of general banking in Bangladesh?
What is the significance of the Bank Companies Act, 1991, and the Money Laundering Prevention Act, 2012, in the context of general banking in Bangladesh?
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How do banks ensure compliance with laws and regulations related to general banking in Bangladesh, and what are the consequences of non-compliance?
How do banks ensure compliance with laws and regulations related to general banking in Bangladesh, and what are the consequences of non-compliance?
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What is the role of supervisory authorities in ensuring compliance with CDD obligations by banks, as mandated by laws and regulations such as the Bank Companies Act, 1991?
What is the role of supervisory authorities in ensuring compliance with CDD obligations by banks, as mandated by laws and regulations such as the Bank Companies Act, 1991?
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How do laws and regulations, such as the Partnership Act, 1932, impact the banking-customer relationship in general banking?
How do laws and regulations, such as the Partnership Act, 1932, impact the banking-customer relationship in general banking?
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What is the significance of the Companies Act, 1994, in the context of general banking, particularly with regard to the management and operations of banks?
What is the significance of the Companies Act, 1994, in the context of general banking, particularly with regard to the management and operations of banks?
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What is the fiduciary relationship between banks and their clients based on, and what is the bank's supreme responsibility?
What is the fiduciary relationship between banks and their clients based on, and what is the bank's supreme responsibility?
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What is the significance of commercial banks in the development process, and what is the primary role they play in the economy?
What is the significance of commercial banks in the development process, and what is the primary role they play in the economy?
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What is the fundamental principle that banks must adhere to in their dealings with customers, and what happens if a bank fails to uphold this principle?
What is the fundamental principle that banks must adhere to in their dealings with customers, and what happens if a bank fails to uphold this principle?
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What is the primary objective of chapter 11 of the manual, and what topics are discussed in this chapter?
What is the primary objective of chapter 11 of the manual, and what topics are discussed in this chapter?
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What is the significance of chapter 10 of the manual, and what topics are covered in this chapter?
What is the significance of chapter 10 of the manual, and what topics are covered in this chapter?
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What are the implications of non-compliance with The Bank Companies Act, 1991 on the banking operations?
What are the implications of non-compliance with The Bank Companies Act, 1991 on the banking operations?
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How do The Contract Act, 1872 and The Partnership Act, 1932 influence general banking practices in Bangladesh?
How do The Contract Act, 1872 and The Partnership Act, 1932 influence general banking practices in Bangladesh?
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What is the significance of The Companies Act, 1994 in the context of general banking?
What is the significance of The Companies Act, 1994 in the context of general banking?
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What are the implications of non-compliance with Customer Due Diligence (CDD) obligations under legislation and regulation?
What are the implications of non-compliance with Customer Due Diligence (CDD) obligations under legislation and regulation?
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What is the primary purpose of risk management in general banking?
What is the primary purpose of risk management in general banking?
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What are the key areas that the manual covers with respect to general banking activities of banks?
What are the key areas that the manual covers with respect to general banking activities of banks?
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What is the significance of chapter 3 of the manual?
What is the significance of chapter 3 of the manual?
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What is the primary focus of banks in implementing CDD measures?
What is the primary focus of banks in implementing CDD measures?
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What is the role of laws and regulations in shaping the risk management framework for banks in Bangladesh?
What is the role of laws and regulations in shaping the risk management framework for banks in Bangladesh?
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What happens when banks avoid procedures and compliance requirements in general banking?
What happens when banks avoid procedures and compliance requirements in general banking?
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What is the significance of laws and regulations in shaping the risk management framework for banks in Bangladesh, and how do they impact banking operations?
What is the significance of laws and regulations in shaping the risk management framework for banks in Bangladesh, and how do they impact banking operations?
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What is the primary objective of the Bank Companies Act, 1991, and how does it relate to the banking operations in Bangladesh?
What is the primary objective of the Bank Companies Act, 1991, and how does it relate to the banking operations in Bangladesh?
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What is the primary objective of the Customer Due Diligence (CDD) obligations under legislation and regulation?
What is the primary objective of the Customer Due Diligence (CDD) obligations under legislation and regulation?
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What is the role of the Contract Act, 1872, in the context of general banking, and how does it impact the banker-customer relationship?
What is the role of the Contract Act, 1872, in the context of general banking, and how does it impact the banker-customer relationship?
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What is the significance of the Money Laundering Prevention Act, 2012 (MLPA) and the Anti-Terrorism Act, 2009 (ATA) in the context of CDD obligations?
What is the significance of the Money Laundering Prevention Act, 2012 (MLPA) and the Anti-Terrorism Act, 2009 (ATA) in the context of CDD obligations?
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What is the significance of the Money Laundering Prevention Act, 2012, in the context of general banking, and how does it relate to the banking operations in Bangladesh?
What is the significance of the Money Laundering Prevention Act, 2012, in the context of general banking, and how does it relate to the banking operations in Bangladesh?
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What is the purpose of the Companies Act, 1994, in the context of general banking, and how does it influence banking operations in Bangladesh?
What is the purpose of the Companies Act, 1994, in the context of general banking, and how does it influence banking operations in Bangladesh?
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What is the purpose of conducting Enhanced Due Diligence (EDD) measures by banks?
What is the purpose of conducting Enhanced Due Diligence (EDD) measures by banks?
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What is the role of supervisory authorities in ensuring compliance with CDD obligations by banks, as mandated by laws and regulations?
What is the role of supervisory authorities in ensuring compliance with CDD obligations by banks, as mandated by laws and regulations?
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What are the key factors that banks consider when implementing risk-sensitive CDD measures?
What are the key factors that banks consider when implementing risk-sensitive CDD measures?
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What is the consequence of banks not implementing adequate CDD measures?
What is the consequence of banks not implementing adequate CDD measures?
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What is the primary purpose of the Bank Companies Act, 1991 in relation to general banking?
What is the primary purpose of the Bank Companies Act, 1991 in relation to general banking?
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What is the significance of the Companies Act, 1994 in the context of general banking?
What is the significance of the Companies Act, 1994 in the context of general banking?
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What are the key provisions of the relevant laws and regulations related to general banking in Bangladesh?
What are the key provisions of the relevant laws and regulations related to general banking in Bangladesh?
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What is the role of laws and regulations in shaping the risk management framework for banks in Bangladesh?
What is the role of laws and regulations in shaping the risk management framework for banks in Bangladesh?
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What is the primary objective of laws and regulations related to general banking in Bangladesh?
What is the primary objective of laws and regulations related to general banking in Bangladesh?
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How do laws and regulations related to general banking in Bangladesh impact banking operations?
How do laws and regulations related to general banking in Bangladesh impact banking operations?
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What is the significance of the Bank Companies Act, 1991 in the context of general banking in Bangladesh?
What is the significance of the Bank Companies Act, 1991 in the context of general banking in Bangladesh?
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What is the role of supervisory authorities in ensuring compliance with laws and regulations related to general banking in Bangladesh?
What is the role of supervisory authorities in ensuring compliance with laws and regulations related to general banking in Bangladesh?
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Why is it essential for banks to comply with laws and regulations related to general banking in Bangladesh?
Why is it essential for banks to comply with laws and regulations related to general banking in Bangladesh?
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What is the significance of legislative measures in handling the challenges of malpractices and frauds in general banking?
What is the significance of legislative measures in handling the challenges of malpractices and frauds in general banking?
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Why is it crucial for banks to focus on the risks of general banking, particularly fraud and money laundering?
Why is it crucial for banks to focus on the risks of general banking, particularly fraud and money laundering?
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What is the role of laws and regulations in shaping the risk management framework for banks in Bangladesh?
What is the role of laws and regulations in shaping the risk management framework for banks in Bangladesh?
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What is the consequence of non-compliance with procedures and legislative measures in general banking?
What is the consequence of non-compliance with procedures and legislative measures in general banking?
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Why is it essential for policy makers to focus on the risks of general banking?
Why is it essential for policy makers to focus on the risks of general banking?
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What is the primary purpose of chapter 10 of the manual?
What is the primary purpose of chapter 10 of the manual?
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What is the significance of the banker-customer relationship?
What is the significance of the banker-customer relationship?
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What is the role of banks in the economy?
What is the role of banks in the economy?
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What is the supreme responsibility of a bank in relation to its customers' deposits?
What is the supreme responsibility of a bank in relation to its customers' deposits?
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Why is it essential for banks to be impartial and non-discriminatory in their dealings with customers?
Why is it essential for banks to be impartial and non-discriminatory in their dealings with customers?
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What is the primary purpose of the manual, and what areas of general banking are covered in it?
What is the primary purpose of the manual, and what areas of general banking are covered in it?
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What are the key areas of general banking activities discussed in the manual?
What are the key areas of general banking activities discussed in the manual?
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What is the significance of understanding laws and regulations related to general banking in Bangladesh?
What is the significance of understanding laws and regulations related to general banking in Bangladesh?
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What is the role of supervisory authorities in ensuring compliance with laws and regulations related to general banking in Bangladesh?
What is the role of supervisory authorities in ensuring compliance with laws and regulations related to general banking in Bangladesh?
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What is the significance of the Bank Companies Act, 1991 in the context of general banking?
What is the significance of the Bank Companies Act, 1991 in the context of general banking?
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What is the importance of laws and regulations in general banking, and how do they shape the operations of commercial banks in Bangladesh?
What is the importance of laws and regulations in general banking, and how do they shape the operations of commercial banks in Bangladesh?
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What is the primary objective of laws and regulations related to general banking in Bangladesh, and how do they impact the banking industry?
What is the primary objective of laws and regulations related to general banking in Bangladesh, and how do they impact the banking industry?
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How do laws and regulations related to general banking in Bangladesh contribute to the prevention of fraud and money laundering?
How do laws and regulations related to general banking in Bangladesh contribute to the prevention of fraud and money laundering?
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What is the significance of the Bank Companies Act, 1991, and the Companies Act, 1994, in the context of general banking in Bangladesh?
What is the significance of the Bank Companies Act, 1991, and the Companies Act, 1994, in the context of general banking in Bangladesh?
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Why is it essential for banks in Bangladesh to comply with laws and regulations related to general banking, and what are the consequences of non-compliance?
Why is it essential for banks in Bangladesh to comply with laws and regulations related to general banking, and what are the consequences of non-compliance?
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What is the main objective of the Contract Act, 1872, and how does it relate to the banking operations in Bangladesh?
What is the main objective of the Contract Act, 1872, and how does it relate to the banking operations in Bangladesh?
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What are the key provisions of the Bank Companies Act, 1991, and how do they impact banking operations in Bangladesh?
What are the key provisions of the Bank Companies Act, 1991, and how do they impact banking operations in Bangladesh?
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What is the significance of the Companies Act, 1994, in the context of general banking in Bangladesh?
What is the significance of the Companies Act, 1994, in the context of general banking in Bangladesh?
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What is the role of supervisory authorities in ensuring compliance with laws and regulations related to general banking in Bangladesh?
What is the role of supervisory authorities in ensuring compliance with laws and regulations related to general banking in Bangladesh?
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What are the consequences of non-compliance with laws and regulations related to general banking in Bangladesh?
What are the consequences of non-compliance with laws and regulations related to general banking in Bangladesh?
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What is the primary principle that banks must adhere to in their dealings with customers?
What is the primary principle that banks must adhere to in their dealings with customers?
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What is the purpose of the Customer Due Diligence (CDD) obligations under legislation and regulation?
What is the purpose of the Customer Due Diligence (CDD) obligations under legislation and regulation?
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What factors should risk-sensitive CDD measures be based on?
What factors should risk-sensitive CDD measures be based on?
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What is the significance of the Money Laundering Prevention Act, 2012 (MLPA), and the Anti-Terrorism Act, 2009 (ATA) in the context of CDD obligations?
What is the significance of the Money Laundering Prevention Act, 2012 (MLPA), and the Anti-Terrorism Act, 2009 (ATA) in the context of CDD obligations?
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What is the role of the supervisory authority in relation to CDD obligations of banks?
What is the role of the supervisory authority in relation to CDD obligations of banks?
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What is the consequence of banks not implementing adequate CDD measures?
What is the consequence of banks not implementing adequate CDD measures?
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When should banks conduct Enhanced Due Diligence (EDD) measures?
When should banks conduct Enhanced Due Diligence (EDD) measures?
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What is the primary objective of the Customer Due Diligence (CDD) obligations under legislation and regulation?
What is the primary objective of the Customer Due Diligence (CDD) obligations under legislation and regulation?
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What is the significance of obtaining information on the source of funds or source of wealth of the customer?
What is the significance of obtaining information on the source of funds or source of wealth of the customer?
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What should banks do to ensure compliance with CDD obligations?
What should banks do to ensure compliance with CDD obligations?
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When a customer hires a safe deposit locker from the bank, the relation between the bank and the customer is ______ and lessee.
When a customer hires a safe deposit locker from the bank, the relation between the bank and the customer is ______ and lessee.
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The bank is the ______ and the hirer of safe deposit locker is the lessee.
The bank is the ______ and the hirer of safe deposit locker is the lessee.
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When a bank collects cheques, bills and other instruments for customers, the relation between the bank and customer is that of ______ and Agent.
When a bank collects cheques, bills and other instruments for customers, the relation between the bank and customer is that of ______ and Agent.
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The bank acts as the ______ and customer the ______.
The bank acts as the ______ and customer the ______.
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An ______ is a person who transfers his security rights to a lender as collateral to the money borrowed by him.
An ______ is a person who transfers his security rights to a lender as collateral to the money borrowed by him.
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The transfer of Life Insurance Policies, Supply bills etc. in the name of the bank is examples of ______.
The transfer of Life Insurance Policies, Supply bills etc. in the name of the bank is examples of ______.
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The bank on whose name security rights are transferred by the ______ is called as ______.
The bank on whose name security rights are transferred by the ______ is called as ______.
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On full payment of dues to the ______, the ______ can get the security re-assigned in his name.
On full payment of dues to the ______, the ______ can get the security re-assigned in his name.
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Customer service in banking is one of the most important ways to keep customers ______________________
Customer service in banking is one of the most important ways to keep customers ______________________
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It includes responding to customers, addressing questions and ______________________ in a thorough and timely manner
It includes responding to customers, addressing questions and ______________________ in a thorough and timely manner
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Most if not all bank employees are involved in some aspect of ______________________ service
Most if not all bank employees are involved in some aspect of ______________________ service
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Good customer service is the ______________________ of banking
Good customer service is the ______________________ of banking
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Banks continually strive for improvements in this ______________________
Banks continually strive for improvements in this ______________________
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Examples of such techniques include taking customer surveys and monitoring calls that come in through the ______________________ center
Examples of such techniques include taking customer surveys and monitoring calls that come in through the ______________________ center
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The customer is the most important ______________________
The customer is the most important ______________________
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Customer service should be projected as a priority objective of a bank along with its ______________________ and social responsibility
Customer service should be projected as a priority objective of a bank along with its ______________________ and social responsibility
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NCC Bank ______ Account is a Savings Account for school and high school going students of Bangladesh.
NCC Bank ______ Account is a Savings Account for school and high school going students of Bangladesh.
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The age limit for NCC Bank Youngster Account is any Bangladeshi student enrolled in an enlisted school or high school within the age of ______ years.
The age limit for NCC Bank Youngster Account is any Bangladeshi student enrolled in an enlisted school or high school within the age of ______ years.
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The initial deposit for NCC Bank Youngster Account is not less than ______.
The initial deposit for NCC Bank Youngster Account is not less than ______.
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The joint signature of account holder and either of any parents or legal guardian is mandatory for ______ frequency.
The joint signature of account holder and either of any parents or legal guardian is mandatory for ______ frequency.
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NCC Bank Youngster Account can be continued by the account holder until attaining the age of ______ years.
NCC Bank Youngster Account can be continued by the account holder until attaining the age of ______ years.
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Nomination of legal guardian requires guardians' name and signature to be attested by both of the parents on ______ non-judicial stamp and notarized.
Nomination of legal guardian requires guardians' name and signature to be attested by both of the parents on ______ non-judicial stamp and notarized.
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The minimum balance to be maintained in NCC Bank Youngster Account is not less than ______.
The minimum balance to be maintained in NCC Bank Youngster Account is not less than ______.
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After 18 years, the account holder may apply for ______ savings account with closure of NCCB Youngster Account.
After 18 years, the account holder may apply for ______ savings account with closure of NCCB Youngster Account.
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Penalty for default is 2% of the installment size or minimum Tk.______ installment
Penalty for default is 2% of the installment size or minimum Tk.______ installment
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Nomination is ______ and selected by both of the parents or legal guardian.
Nomination is ______ and selected by both of the parents or legal guardian.
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After 01 year but before 05 years, the existing ______ rate will be provided.
After 01 year but before 05 years, the existing ______ rate will be provided.
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The account holder must be NCCB Youngster account Holder with written consent from both the parents/______.
The account holder must be NCCB Youngster account Holder with written consent from both the parents/______.
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The account holder must be a Bangladeshi student enrolled in an enlisted school or high school with Bangladeshi government within the age of ______ years.
The account holder must be a Bangladeshi student enrolled in an enlisted school or high school with Bangladeshi government within the age of ______ years.
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A maximum of ______ different accounts are allowed at a single name or in joint name with account holder’s sibling’s account name.
A maximum of ______ different accounts are allowed at a single name or in joint name with account holder’s sibling’s account name.
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The NCC Bank Youngster Maximus Account is basically a fixed deposit account for school and high school going students of Bangladesh with added values and ______.
The NCC Bank Youngster Maximus Account is basically a fixed deposit account for school and high school going students of Bangladesh with added values and ______.
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The total amount must not cross BDT ______.00.
The total amount must not cross BDT ______.00.
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Time deposits may be of: a) Fixed ______ b) Short Notice Deposits c) Recurring Deposits d) Large portion of Saving Deposits
Time deposits may be of: a) Fixed ______ b) Short Notice Deposits c) Recurring Deposits d) Large portion of Saving Deposits
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The period of the deposit and rate of ______ applicable to the deposit are matters to be agreed between the depositor and the bank under the terms of the deposit.
The period of the deposit and rate of ______ applicable to the deposit are matters to be agreed between the depositor and the bank under the terms of the deposit.
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All the essential features of a valid ______ must be present when a banker opens an account.
All the essential features of a valid ______ must be present when a banker opens an account.
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For opening each type of account some documents are commonly required which are mentioned below: a) Duly filled in Account Opening ______
For opening each type of account some documents are commonly required which are mentioned below: a) Duly filled in Account Opening ______
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Proof of identify, verification of the address of the customer are required for opening an account with the ______.
Proof of identify, verification of the address of the customer are required for opening an account with the ______.
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Photographs of the nominee(s) if any are required for opening an account with the ______.
Photographs of the nominee(s) if any are required for opening an account with the ______.
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Every person can open an account with the ______ that is competent to contract as per Contract Act, 1872.
Every person can open an account with the ______ that is competent to contract as per Contract Act, 1872.
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The period of the deposit and rate of interest applicable to the deposit are matters to be agreed between the depositor and the ______ under the terms of the deposit.
The period of the deposit and rate of interest applicable to the deposit are matters to be agreed between the depositor and the ______ under the terms of the deposit.
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The ______ changes which are taking place in the economic and financial surroundings of the country
The ______ changes which are taking place in the economic and financial surroundings of the country
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Malpractices that take the form of irregularities or non-compliance of procedures and fraudulent activities like bank fraud, money ______ became a crucial concern for the banks
Malpractices that take the form of irregularities or non-compliance of procedures and fraudulent activities like bank fraud, money ______ became a crucial concern for the banks
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The common view that the main risk within general banking is ______, Money laundering etc.
The common view that the main risk within general banking is ______, Money laundering etc.
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Relevant legislative measures have been made and stringent compliance requirements increased tremendously as a measure to handle the challenges of ______ and especially frauds
Relevant legislative measures have been made and stringent compliance requirements increased tremendously as a measure to handle the challenges of ______ and especially frauds
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Avoidance of the procedures and compliance requirements in general banking could prove to be very challenging for ______
Avoidance of the procedures and compliance requirements in general banking could prove to be very challenging for ______
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Thus all associated risks of general banking must receive adequate attention of the policy makers of the ______
Thus all associated risks of general banking must receive adequate attention of the policy makers of the ______
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Strengthening their ability to manage different areas of ______ banking
Strengthening their ability to manage different areas of ______ banking
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Growing their capacity for creating products in different areas of ______
Growing their capacity for creating products in different areas of ______
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To open a bank account, a certified copy of the ______ is required.
To open a bank account, a certified copy of the ______ is required.
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The adoption of effective KYC standards is an essential part of banks' ______ management policies.
The adoption of effective KYC standards is an essential part of banks' ______ management policies.
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KYC procedures refer to knowing a customer physically and ______.
KYC procedures refer to knowing a customer physically and ______.
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Maturity tenure of a youngster account is minimum ______ years.
Maturity tenure of a youngster account is minimum ______ years.
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Nomination of a legal ______ is mandatory for a youngster account.
Nomination of a legal ______ is mandatory for a youngster account.
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The verification procedures establishing the identity of a prospective customer should basically be the same whatever type of ______ or service is required.
The verification procedures establishing the identity of a prospective customer should basically be the same whatever type of ______ or service is required.
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It would be best to obtain the ______ documents from the prospective customer which is the most difficult to obtain illicitly.
It would be best to obtain the ______ documents from the prospective customer which is the most difficult to obtain illicitly.
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The maximum age of the account holder at maturity is ______ years.
The maximum age of the account holder at maturity is ______ years.
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The ______ Earners Welfare Deposit Pension Scheme (WEWDPS) has a tenor of 5 years.
The ______ Earners Welfare Deposit Pension Scheme (WEWDPS) has a tenor of 5 years.
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The verification will generally be a ______ process.
The verification will generally be a ______ process.
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A ______ photograph of the applicant and both parents is required for opening an account.
A ______ photograph of the applicant and both parents is required for opening an account.
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The ______ of the banking system is protected by reducing money laundering and terrorist financing.
The ______ of the banking system is protected by reducing money laundering and terrorist financing.
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Sound KYC Policies and Procedures contribute to the bank's overall ______ and soundness.
Sound KYC Policies and Procedures contribute to the bank's overall ______ and soundness.
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The account holder must have a written consent from both the parents or ______.
The account holder must have a written consent from both the parents or ______.
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The nominee's birth registration certificate is a required ______ for opening an account.
The nominee's birth registration certificate is a required ______ for opening an account.
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A copy of the birth certificate of the ______ is required for opening an account.
A copy of the birth certificate of the ______ is required for opening an account.
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When a company is the judgment-debtor, an order attaching the accounts of the ______ cannot be passed.
When a company is the judgment-debtor, an order attaching the accounts of the ______ cannot be passed.
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If the debit balance is in a loan account, which has not been recalled by the bank, on the date of service of order, credit into another account cannot be ______.
If the debit balance is in a loan account, which has not been recalled by the bank, on the date of service of order, credit into another account cannot be ______.
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The bank cannot ______ the credit balance towards the contingent liabilities of the customer, when a garnishee order is served.
The bank cannot ______ the credit balance towards the contingent liabilities of the customer, when a garnishee order is served.
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A banker, like other creditors, possesses the right of ______, which enables him to combine two accounts in the name of the same customer and adjust the debit balance in one account with the credit balance in the other.
A banker, like other creditors, possesses the right of ______, which enables him to combine two accounts in the name of the same customer and adjust the debit balance in one account with the credit balance in the other.
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The right to combine two accounts is known as the right of ______.
The right to combine two accounts is known as the right of ______.
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But the firm's account cannot be attached for individual ______ of the partners.
But the firm's account cannot be attached for individual ______ of the partners.
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When the garnishee order does not name the customer correctly or with sufficient accuracy, to enable the bank to identify the account in its ______, the bank is not bound to act upon it.
When the garnishee order does not name the customer correctly or with sufficient accuracy, to enable the bank to identify the account in its ______, the bank is not bound to act upon it.
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In cases where the customer is having more than one accounts in the bank's branch, one is in debit and the other is ______ balance.
In cases where the customer is having more than one accounts in the bank's branch, one is in debit and the other is ______ balance.
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The person who draws the bill is called the '' and the person on whom it is drawn, is called the ''
The person who draws the bill is called the '' and the person on whom it is drawn, is called the ''
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A '______' is a bill of exchange drawn on a specified banker and not expressed to be payable otherwise than on demand.
A '______' is a bill of exchange drawn on a specified banker and not expressed to be payable otherwise than on demand.
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A '______' is the most commercial and safe method of money transaction because the transfer cost is very low and also the possibility of loss is minimum.
A '______' is the most commercial and safe method of money transaction because the transfer cost is very low and also the possibility of loss is minimum.
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'______' alteration in relation to a promissory note, bill of exchange or cheque includes any alteration of the date, the sum
'______' alteration in relation to a promissory note, bill of exchange or cheque includes any alteration of the date, the sum
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The person to whom the amount is payable is called the '______'
The person to whom the amount is payable is called the '______'
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A cheque is a document of great importance in the '______' world.
A cheque is a document of great importance in the '______' world.
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A cheque can pass from one hand to another easily and so it has become a popular mode of '______'
A cheque can pass from one hand to another easily and so it has become a popular mode of '______'
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The person on whom the bill is drawn, is called the '' or ''
The person on whom the bill is drawn, is called the '' or ''
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Study Notes
General Banking
- General banking is a key component of banking operations, consisting of deposit management, cash management, cheque clearance, customer service, locker facilities, and other ancillary services.
- The department is considered a direct customer service center and is the starting point of all banking operations.
Banker-Customer Relationship
- The relationship between banks and customers is fiduciary, based on trust, and banks must carry out their duties with utmost good faith and due diligence.
- Banks must protect customers' deposits and maintain secrecy about customers.
- Banks must be impartial and non-discriminatory in their dealings with customers.
Risk Management
- Risk management is crucial in general banking, and banks must have specialized people with adequate knowledge and skills to minimize risks.
- Capacity development of bank officials is necessary to handle general banking challenges effectively.
- Senior management must possess knowledge and skills on risk management and capacity development.
Cash and Vault Management
- Cash management involves measures for safekeeping of cash.
- Banks must have controls over access to lockers and keys of lockers.
Customer Due Diligence (CDD)
- CDD combines Know Your Customer (KYC) procedures, transaction monitoring, and data collection from reliable sources.
- CDD obligations are designed to prevent money laundering and terrorist financing.
- Banks must understand their customers and demonstrate adequate CDD measures to their supervisory authority.
Enhanced Due Diligence (EDD)
- EDD measures are conducted when necessary, in addition to normal CDD measures.
- EDD involves obtaining additional information on customers, sources of funds, and business relationships.
Dormant Accounts
- Accounts with no operations for a year are considered dormant and must be transferred to a "DORMANT" account.
- The first withdrawal from a dormant account requires prior permission from the manager/sub-manager.
Leadership and Managerial Skills
- Senior bankers must have adequate knowledge and skills to guide desk-level bank officials.
- Leadership and managerial skills are connected to minimizing risks and establishing credibility.
Laws and Regulations
- General banking is subject to various laws and regulations, including the Bank Companies Act, 1991, the Contract Act, 1872, and the Companies Act, 1994.
- Banks must comply with these laws and regulations to ensure effective general banking operations.### General Banking
- Commercial banks collect capital from the general public and mobilize it to productive fields to activate the entire economic sector.
- The General Banking department is a vital part of a financial institution, linked with all other departments.
Importance of General Banking
- General banking holds the major part of overall banking activities.
- It is the direct customer service center and the starting point of all banking operations.
Challenges in General Banking
- Malpractices, such as fraud and money laundering, are a crucial concern for banks.
- Avoidance of procedures and compliance requirements in general banking can be challenging for banks.
- All associated risks of general banking must receive adequate attention from policy makers.
Risk Management in General Banking
- Banks must have specialized people with adequate knowledge and skills to facilitate general banking effectively.
- Capacity development of all concerned officials is crucial for handling general banking challenges effectively.
- Senior management must possess knowledge and skills on risk management and capacity development in general banking.
Customer Service in Banking
- Customer service is the heart of banking and is crucial for keeping customers coming back.
- Good customer service includes responding to customers, addressing questions and complaints, and interacting with customers through various channels.
Banking Products and Services
- Types of deposits: fixed deposits, short notice deposits, recurring deposits, and savings deposits.
- Other banking services: cash management, clearing and collection of instruments, remittance, and locker facilities.
Banker-Customer Relationship
- The relationship between the bank and customer can be of principal and agent, lessor and lessee, or assigner and assignee.
- The bank is responsible for maintaining confidentiality and duty of care towards the customer.
Risk Associated with General Banking
- Fraud and money laundering are significant risks in general banking.
- Risk control and management, monitoring, and reporting are essential for mitigating these risks.
Laws and Regulations Related to General Banking
- Relevant laws and regulations, such as the Bank Companies Act, 1991, the Contract Act, 1872, and the Companies Act, 1994, govern general banking activities.### Study Material on General Banking
Chapter 1: Introduction
- The manual is prepared for senior-level bank executives of NCC Bank Limited.
- The manual covers general banking activities, risk management, and capacity development.
Chapter 2: Banker-Customer Relationship
- The relationship between banks and customers is fiduciary, based on trust and good faith.
- Banks must protect customers' deposits and maintain confidentiality.
- Banks must be impartial and non-discriminatory in their dealings with customers.
- A bank's supreme responsibility is to protect customers' deposits and secrecy.
Chapter 3: Opening and Operations of Bank Deposit Accounts
- Types of bank deposits: demand deposits, time deposits, and special types of accounts.
- Documents required to open a bank account: account opening form, specimen signature card, and mandate.
- Special types of accounts: club/society accounts, executor/administrator accounts, trust accounts, and minor accounts.
Chapter 4: Negotiable Instruments
- Definition of negotiable instruments: a document guaranteeing the payment of a specific amount.
- Types of negotiable instruments: promissory notes, bills of exchange, and cheques.
- Characteristics of negotiable instruments: negotiability, assignability, and transferability.
Chapter 5: Cash and Vault Management
- Measures for safekeeping of cash: use of cash boxes, vaults, and alarms.
- Importance of cash management: to minimize the risk of loss and misappropriation.
Chapter 6: Clearing and Collection of Instruments
- Definition of clearing: the process of exchanging cheques and other instruments between banks.
- BACH (Bangladesh Automated Cheque Handling) system: an electronic cheque clearing system.
- MICR (Magnetic Ink Character Recognition) system: a system for reading cheque details.
Chapter 7: Bills for Collection and Remittance
- Definition of bills for collection: cheques and other instruments sent to a bank for collection.
- Types of bills for collection: inward and outward bills.
- Remittance: the process of transferring funds from one place to another.
Chapter 8: Bank Locker
- Definition of bank locker: a safe deposit box provided by a bank for the safekeeping of valuables.
- Types of bank lockers: small, medium, and large.
- Nomination for return of articles kept in safe custody with the bank.
Chapter 9: Risk Management
- Risks associated with general banking: credit risk, market risk, and operational risk.
- Importance of risk management: to minimize the risk of loss and maximize profits.
- Risk control and management: through customer due diligence, monitoring, and reporting.
Chapter 10: Laws and Regulations Related to General Banking
- The Bank Companies Act, 1991: relevant issues of the act.
- The Contract Act, 1872: some important sections.
- The Partnership Act, 1932: relevant issues.
- The Companies Act, 1994: relevant issues.
Chapter 11: Fraud, Forgeries, and Malpractices
- Definition of fraud: an act of deceit or cheating.
- Types of fraud: internal fraud, external fraud, and money laundering.
- Prevention of fraud: through customer due diligence, monitoring, and reporting.
Chapter 12: Leadership and Managerial Skills in Banking
- Importance of leadership and managerial skills: to manage general banking effectively.
- Key skills required: knowledge of banking laws, risk management, and customer service.
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