PAB Chat Flow: WhatsApp Automation

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Questions and Answers

Which functionality is NOT a core feature of PAB Chat Flow?

  • Inbox management for live chat
  • Directly integrating with competitor platforms' chatbots (correct)
  • Sending messages to multiple contacts
  • Receiving messages from multiple users

How does PAB Chat Flow handle team member access and pricing?

  • Unlimited team members can be added without extra charges (correct)
  • Each team member requires a separate subscription
  • Team member pricing is tiered based on usage
  • There is a fixed cost per team member added to the platform

Which of the following tasks can be performed using PAB Chat Flow’s contact management feature?

  • Analyzing competitor contact lists
  • Adding contacts individually (correct)
  • Creating website mockups for contact forms
  • Automatically extracting emails from chats

What is the main advantage of using PAB Chat Flow for businesses in terms of customer communication?

<p>It allows users to send and receive WhatsApp messages at scale (C)</p> Signup and view all the answers

How do chat automations in PAB Chat Flow enhance business operations?

<p>By enabling the creation of fully functional WhatsApp bots (A)</p> Signup and view all the answers

A company wants to implement a system where different support agents handle specific customer queries on WhatsApp. How can PAB Chat Flow facilitate this?

<p>By assigning specific chats to different team members (A)</p> Signup and view all the answers

Which of the following best describes how businesses can use the broadcasting feature in PAB Chat Flow?

<p>To send bulk messages to multiple contacts (D)</p> Signup and view all the answers

What is the monthly cost for accessing PAB Chat Flow, and what other services are included in the subscription?

<p>$59 per month, including PAB Connect, PAB Subscription Billing, and more (A)</p> Signup and view all the answers

A marketing team wants to use PAB Chat Flow to manage and engage their WhatsApp contacts. Which functionalities would be most beneficial for their campaign?

<p>Contact management and broadcasting (C)</p> Signup and view all the answers

A small business is contemplating using PAB Chat Flow but is concerned about the learning curve for its employees. What feature of PAB Chat Flow minimizes this concern?

<p>The ability to create fully functional WhatsApp chatbots (C)</p> Signup and view all the answers

How does PAB Chat Flow enhance customer service efficiency when multiple team members are involved?

<p>By allowing multiple team members to collaborate in the same inbox without extra charges (B)</p> Signup and view all the answers

If a business needs to add a large number of contacts to PAB Chat Flow quickly, which method is most efficient?

<p>Adding contacts in bulk (B)</p> Signup and view all the answers

A company wants to use PAB Chat Flow to send personalized offers to customers based on their past purchases. Which features would they utilize?

<p>Contact management and chat automations (C)</p> Signup and view all the answers

What advantage does PAB Chat Flow offer over traditional email marketing for immediate customer engagement?

<p>Real-time interaction and immediate response capabilities (B)</p> Signup and view all the answers

A user wants to build a WhatsApp bot that automatically answers frequently asked questions. Which PAB Chat Flow feature supports this?

<p>Chat automations (D)</p> Signup and view all the answers

What is a key difference between PAB Chat Flow and standard WhatsApp Business app in terms of team collaboration?

<p>PAB Chat Flow supports multiple team members in the same inbox without extra charges, unlike WhatsApp Business (C)</p> Signup and view all the answers

Which of the following tasks is NOT directly facilitated by PAB Chat Flow?

<p>Analyzing website traffic to optimize landing pages (D)</p> Signup and view all the answers

A retail business wants to send out a promotional message to all its customers about a flash sale. Which PAB Chat Flow feature would they use?

<p>Broadcasting (A)</p> Signup and view all the answers

How does PAB Chat Flow ensure that customer queries are handled efficiently when a team member is unavailable?

<p>By allowing other team members to access and manage assigned chats (A)</p> Signup and view all the answers

If a company decides to cancel its PAB Plus subscription, what happens to their PAB Chat Flow account and data?

<p>The account is suspended, and the data is retained for a limited time (D)</p> Signup and view all the answers

Flashcards

PAB Chat Flow

Send and receive WhatsApp messages at scale, create chatbots, and manage customer conversations.

Inbox Management

Feature to manage real-time interactions with users, assign chats, and collaborate with team members.

Sending Messages

Sending messages to multiple contacts either individually or through bulk broadcasting.

Team Collaboration

Allows multiple agents to work together in the same inbox without incurring additional costs.

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Chat Automation

A feature to create automated conversation sequences on WhatsApp.

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Contact Management

Allows adding new users to PAB Chat Flow either one at a time or in large groups.

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Team Member Feature

Enables the addition of multiple users to the same account for collaborative work.

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PAB Chat Flow Access

Part of PAB Plus, enabling WhatsApp messages at scale and chatbot creation.

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PAB Connect

Included in PAB Plus, it allows you to connect different apps and automate workflows.

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PAB Subscription Billing

Included in PAB Plus, it manages recurring payments and subscriptions for your business.

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Study Notes

  • PAB Chat Flow allows users to send and receive WhatsApp messages at scale.
  • It facilitates customer conversations, enabling both sending and receiving messages.
  • Users can create fully functional WhatsApp chatbots within the platform.
  • Features include inbox management, chat flow building, contact management, and broadcasting.

Core Functionalities

  • Receiving messages from multiple users is possible within the platform.
  • Sending messages to multiple contacts is supported, both one-on-one and in bulk via broadcasting.
  • Advanced controls include inbox management for live chat.
  • Multiple team members can collaborate in the same inbox without extra charges.

Contact & Team Management

  • Fresh contacts can be added to PAB Chat Flow, both individually and in bulk.
  • Team member feature allows adding multiple users to the same account.
  • Specific chats can be assigned to different team members for handling.
  • Chat automations enable building fully functional WhatsApp bots.

Pricing & Access

  • PAB Chat Flow is included in the PAB Plus subscription.
  • PAB Plus is currently priced at $59 per month.
  • Team member pricing is not implemented, allowing unlimited team members.
  • PAB Plus includes PAB Connect, PAB Subscription Billing, P email marketing, PAB Form Builder, and more.

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