Untitled Quiz

<p>Less effective customer service compared to face-to-face interactions (B)</p> Signup and view all the answers

<p>It encompasses all types of business activities conducted online (C)</p> Signup and view all the answers

<p>Inability to physically inspect products before purchase (B)</p> Signup and view all the answers

<p>Customer education (A)</p> Signup and view all the answers

<p>Developing physical stores (A)</p> Signup and view all the answers

<p>An extranet includes suppliers and customers. (A)</p> Signup and view all the answers

<p>24/7 access to new customers (B)</p> Signup and view all the answers

<p>It enables online buying and selling activities (A)</p> Signup and view all the answers

<p>It exclusively involves physical transactions. (C)</p> Signup and view all the answers

<p>They can mimic established organizations. (A)</p> Signup and view all the answers

<p>The online presence of a business that includes various activities. (C)</p> Signup and view all the answers

<p>Sensitive information can be obtained by hackers. (C)</p> Signup and view all the answers

<p>Conducting in-person workshops for employees. (A)</p> Signup and view all the answers

<p>E-tailer (B)</p> Signup and view all the answers

<p>B2C (B)</p> Signup and view all the answers

<p>Reduced overhead costs for businesses (D)</p> Signup and view all the answers

<p>The definition of the customer (C)</p> Signup and view all the answers

<p>Facilitates direct transactions between consumers (C)</p> Signup and view all the answers

<p>To adapt to technological trends and consumer behavior (B)</p> Signup and view all the answers

<p>Highly personalized shopping experiences (C)</p> Signup and view all the answers

<p>Increased dynamism and continuous innovation in the field (C)</p> Signup and view all the answers

<p>They can be influenced by dominant participants. (B)</p> Signup and view all the answers

<p>Subjects behave spontaneously when unobserved. (B)</p> Signup and view all the answers

<p>It provides unique insights by comparing offerings. (A)</p> Signup and view all the answers

<p>Time-consuming and difficult to manage. (D)</p> Signup and view all the answers

<p>The environment can influence subject behavior. (B)</p> Signup and view all the answers

<p>Sales data evaluation. (C)</p> Signup and view all the answers

<p>By comparing content types and search rankings. (C)</p> Signup and view all the answers

<p>Changes in environment or market trends. (A)</p> Signup and view all the answers

<p>They analyze data to predict user behavior and improve sales. (C)</p> Signup and view all the answers

<p>By ensuring transparency and tracking of goods' origins. (C)</p> Signup and view all the answers

<p>P2P (A)</p> Signup and view all the answers

<p>It focuses on market research, goal setting, and ongoing monitoring. (B)</p> Signup and view all the answers

<p>It ensures secure and efficient business processes. (C)</p> Signup and view all the answers

<p>It creates a decentralized and immutable record of transactions. (D)</p> Signup and view all the answers

<p>They can automate responses through chatbots and virtual assistants. (B)</p> Signup and view all the answers

<p>Adaptation and the use of various business models are essential. (A)</p> Signup and view all the answers

<p>Customer data and intellectual property (A)</p> Signup and view all the answers

<p>E-business includes internet presence and a broader audience (B)</p> Signup and view all the answers

<p>They provide the necessary skills for operations (D)</p> Signup and view all the answers

<p>C2C (B)</p> Signup and view all the answers

<p>It involves transactions between businesses (B)</p> Signup and view all the answers

<p>They can be categorized into horizontal, vertical, and marketplace platforms (B)</p> Signup and view all the answers

<p>They facilitate IT and communication processes (A)</p> Signup and view all the answers

<p>A party that connects buyers and sellers (A)</p> Signup and view all the answers

E-business has progressed from basic online transactions to encompassing digital processes like supply chain management, customer relationship management, and digital marketing.

E-business is constantly evolving due to technology interactions and changing consumer behavior.

Internet-based business models are categorized into e-tailers, e-marketplaces, and content providers, differentiated by customer types (organizations, individuals, and governments).

Businesses directly selling to consumers using online platforms, often with extensive product selections and reduced overhead.

Online marketplaces altered the B2C model to offer more unique shopping experiences.

Online transactions between consumers, typically through marketplaces or auction sites.

A type of e-business model where online retailers sell products directly to customers.

An online platform that facilitates transactions between multiple buyers and sellers.

The act of buying and selling goods or services online, including monetary transactions, using websites and applications.

Artificial Intelligence (AI) analyzes customer data to predict preferences and recommend products. This improves shopping experiences, boosts sales, and increases customer loyalty.

Online retailers like Amazon, Flipkart, Myntra, Paytm Mall, and sellers of digital goods like ebooks and online services.

AI is used to optimize business processes by analyzing data, predicting market trends, managing inventory, and even automating customer service.

Activities that involve the use of the internet for business transactions, including online shopping, ticketing, payments, taxes, accounting, and customer support.

Engaging in all business activities through the internet.

Blockchain is a secure and transparent digital ledger that records transactions, making it ideal for tracking product origins and ensuring authenticity.

Increased market reach, enhanced productivity, global accessibility, cost savings, and the ability to target diverse customer segments.

Blockchain improves supply chain transparency, reduces fraud, streamlines operations, builds customer trust, and lowers associated costs.

E-commerce management is vital for modern businesses, leveraging technology to streamline various processes.

Security concerns like data theft, technical issues related to digital technologies, communication challenges with online customer service, and potential low customer loyalty.

Online payment transactions present a risk of theft or fraud, requiring robust security measures to protect customer data.

Different e-commerce models exist like B2B, B2C, and C2C, each serving specific market segments.

Customers cannot physically experience products online, leading to potential dissatisfaction and challenges in managing customer experiences.

A successful e-commerce strategy involves researching the market, setting clear goals, and consistently monitoring performance.

E-commerce platforms and strong cybersecurity measures are essential for secure and efficient online business operations.

A market research method where a group of participants discuss a product, service, or idea under the guidance of a moderator.

A qualitative research method where the researcher observes customers in their natural environment to understand their behavior and preferences.

A market research technique that involves comparing your product, service, or business with competitors.

It involves thoroughly assessing competitors' content, SEO rankings, social media presence, and marketing strategies.

Analyzing sales data to gain insights into customer behavior, market trends, and product performance.

It helps track results, understand customer preferences, and identify areas for improvement.

Understanding potential customers' expectations, preferences, and buying habits.

Customer expectations and preferences can change over time due to factors like trends, economic conditions, and competitor offerings.

These resources are not physical but hold value, such as software, data, intellectual property, and business processes that can be patented.

These resources provide the infrastructure needed for a business to function, including IT systems, communication processes, and organizational structure.

E-business is similar to traditional business but operates online, reaching a wider audience and allowing customers to buy without visiting a physical store.

E-commerce is much more than just individual transactions; it's a complex system with different models involving consumers, businesses, and even the state.

E-business is the broad term for all business activities conducted online. This includes not only buying and selling (e-commerce) but also managing finances, customer service, and collaborating with business partners.

An intranet is a private network within a business that uses internet technologies for internal communication and collaboration. Only employees can access it.

An extranet is a network that extends a company's intranet to external users like suppliers or customers. It allows secure access to specific information and resources.

E-business offers numerous benefits, including 24/7 access to customers, reduced order overhead and shipping costs, improved customer experience through streamlined processes, targeted marketing based on customer data, and enhanced internal efficiency.

E-business faces challenges like security risks from hackers, legal concerns regarding data privacy, potential for data corruption, and the need to manage fake websites.

While e-commerce focuses specifically on online buying and selling, e-business encompasses all business activities performed online, including e-commerce, customer service, and internal management.

A common e-commerce model is the Business-to-Consumer (B2C) model, where businesses sell products directly to individual consumers through online platforms like Amazon or Etsy.