Overview of Tourism and Hospitality Industry

Study Notes

The tourism industry is dynamic, complex, and interconnected, evolving through various activities, organizations, and businesses.
Key terms associated with tourism include travel, hospitality, and attractions.

Tourism is a social, cultural, and economic phenomenon involving the movement of people to places outside their usual residence for leisure, business, or other purposes.
Visitors are defined as travelers taking trips outside their usual environment for less than a year, primarily for non-employment purposes.
Tourists are defined as visitors whose trips include an overnight stay at the destination.

Visitor: A traveler visiting a destination outside their usual environment for non-employment reasons.
Tourist: A visitor who stays overnight in the place visited (can be domestic, inbound, or outbound).
Excursionist: A same-day tourist who does not spend a night in accommodation at the destination.
Tourism Product: Includes tangible and intangible elements of a trip, such as attractions, tours, services, and activities.
Travel: Refers to the movement of people or objects from one location to another.
Trip: The complete experience of travel, covering the duration from departure to return, including multiple visits.
Hospitality: The act of providing food, beverages, and lodging to travelers, rooted in the concept of hosting.
Hospitality Management: The planning and control of resources in lodging, restaurant, and travel management sectors.
Hospitality Industry: Comprises businesses offering accommodation, travel, food, beverage, and entertainment services.
Front of the House: Departments in direct contact with guests (e.g., front office, food and beverage).
Back of the House: Departments working behind the scenes (e.g., housekeeping, finance, engineering).

Domestic Tourism: Residents traveling within their own country (e.g., a Filipino visiting Palawan).
Inbound Tourism: Non-residents visiting a country (e.g., a Korean artist performing in the Philippines).
Outbound Tourism: Residents traveling to another country (e.g., a Filipina visiting Disneyland in Japan).
International Tourism: Encompasses both inbound and outbound tourism activities.