OSF Healthcare Orientation Flashcards
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Questions and Answers

Is the statement true that 'Within Defined Limits (WDL) means that the patient assessment meets all elements of the defined definition/criteria'?

True (A)

Is it true that 'Chart Review contains data from a patient's past hospitalizations'?

True (A)

Which of the following vital signs require you to document a Unit of Measure?

  • Temperature and Height
  • Height and Weight (correct)
  • Pain Rating and SpO2
  • Temperature and Weight

    • What do you click to add a new closed-suction drain for documentation?

    <p>LDA Avatar (B), Add LDA (D)</p> Signup and view all the answers

    What does the '!!' icon mean when seen on the MAR?

    <p>This medication requires dual sign-off (A)</p> Signup and view all the answers

    What should you do if the Pyxis machine warns that the dose you are giving is higher than the ordered dose for Morphine 2 mg IV?

    <p>Click Partial Package and manually enter the dose actually given (B)</p> Signup and view all the answers

    What is the step a nurse needs to take to stop an infusion when an administration alert appears?

    <p>Change the MAR action to Stopped (C)</p> Signup and view all the answers

    Which Flowsheet do you chart your patient assessment in?

    <p>Adult PCS Body Systems Flowsheet (D)</p> Signup and view all the answers

    Epic will allow you to administer medication up to ___ minutes before and ___ minutes after the due time.

    <p>60</p> Signup and view all the answers

    Match the following actions with the correct sequence when administering medication:

    <p>Scan the Patient's Wristband = 1 Scan the Medication barcode = 2 Administer the Medication to the Patient = 3 Use the MAR action Given = 4</p> Signup and view all the answers

    What does WDL stand for?

    <p>Within Defined Limits (D)</p> Signup and view all the answers

    Where would you chart an output of 500 mL of urine from a urinary catheter?

    <p>Adult PCS Flowsheet</p> Signup and view all the answers

    What does the highlighted area on the MAR represent?

    <p>overdue meds</p> Signup and view all the answers

    If you want to find Lippincot you need to click on?

    <p>MAR</p> Signup and view all the answers

    There are five regions within the OSF Healthcare System comprised of 145 locations.

    <p>True (A)</p> Signup and view all the answers

    The Vision of OSF Healthcare is 'Embracing God's great gift of life, we are One OSF Ministry transforming health care to improve the lives of those we serve.'

    <p>True (A)</p> Signup and view all the answers

    What is the Vision of OSF Healthcare?

    <p>To serve persons with the greatest care and love in a community that celebrates the Gift of Life.</p> Signup and view all the answers

    What is the mission of OSF HealthCare?

    <p>In the spirit of Christ and the example of Francis of Assisi, the Mission of OSF HealthCare is to serve persons with the greatest care and love in a community that celebrates the Gift of Life.</p> Signup and view all the answers

    The Perform pillar of the OSF HealthCare Strategy Summary is comprised of:

    <p>Quality and Safety, Person-Centered Service, Affordability and Sustainability (C)</p> Signup and view all the answers

    Which of the following is not a Key Result?

    <p>CAUTI (G)</p> Signup and view all the answers

    List the nine core values of OSF Healthcare.

    <p>Compassion, Employee Well Being, Integrity, Teamwork, Leadership, Stewardship, Supportive Work Environment, Trust.</p> Signup and view all the answers

    Match each OSF Healthcare Cultural Belief with the corresponding definition:

    <p>Patient First = Serve each person with the greatest care and love Be One = Engage others because we are better together Align Priorities = Align my service with the mission and goals Embrace Decisions = Support decisions and align my behavior to achieve key results Be Accountable = Take personal responsibility for achieving results Live It = Listen and respond to patient and family needs</p> Signup and view all the answers

    The percentage of the way our messages are conveyed is via body language is ____%.

    <p>55</p> Signup and view all the answers

    What does AIDET stand for?

    <p>Acknowledge, Introduce, Duration, Explanation, and Thank You.</p> Signup and view all the answers

    The Ethical And Religious Directives for Catholic Health Care Services or ERD is considered policy within OSF Healthcare.

    <p>True (A)</p> Signup and view all the answers

    Which of the following topics does ethics involve?

    <p>All of the above (D)</p> Signup and view all the answers

    Which of the following statements are true if you forget to sign in at the beginning of your shift?

    <p>The My Patients list will not have your current patient assignments. (C), Other mission partners will struggle to contact you when necessary. (D)</p> Signup and view all the answers

    Patient Education applies only to the patient.

    <p>False (B)</p> Signup and view all the answers

    At a minimum, Patient Education should be documented how often?

    <p>End of Shift</p> Signup and view all the answers

    What does CPG stand for?

    <p>Clinical Practice Guides</p> Signup and view all the answers

    SmartTools allow you to put together your own note templates to document quickly.

    <p>True (A)</p> Signup and view all the answers

    Deleted notes are hidden from the view of other care team members.

    <p>False (B)</p> Signup and view all the answers

    If you make a mistake in your documentation, then...

    <p>You should go back and fix it. Other clinicians can see that a change was made.</p> Signup and view all the answers

    Study Notes

    OSF Healthcare Overview

    • OSF Healthcare operates five regions with 145 locations.
    • Vision: "Embracing God's great gift of life, we are One OSF Ministry transforming health care to improve the lives of those we serve."
    • Mission: Serve individuals with the greatest care and love, celebrating the Gift of Life.

    Strategic Pillars

    • Perform pillar focuses on:
      • Quality & Safety
      • Person-Centered Service
      • Affordability & Sustainability
    • Key results include metrics like CAUTI, patient experience, and operating margin.

    Core Values of OSF Healthcare

    • Compassion
    • Employee Well-Being
    • Integrity
    • Teamwork
    • Leadership
    • Stewardship
    • Supportive Work Environment
    • Trust

    Cultural Beliefs

    • Patient First: Serve patients with greatest care and love.
    • Be One: Engage and collaborate with others.
    • Align Priorities: Align service with mission.
    • Embrace Decisions: Support and align behavior with decisions.
    • Be Accountable: Take personal responsibility for achieving results.
    • Live It: Embody organizational values.

    Ethics

    • Ethics comes from the Greek word 'ethos' and aims for right and good action.
    • Ancient Greeks associated ethics with happiness and belief in flourishing through health and well-being.
    • ERD (Ethical and Religious Directives for Catholic Health Care Services) is policy within OSF Healthcare.

    Communication and Management

    • 55% of messages are conveyed through body language.
    • "Managing Up" creates a positive first impression.
    • AIDET acronym: Acknowledge, Introduce, Duration, Explanation, Thank You.

    Safety Protocols

    • Fire safety acronym RACE: Rescue, Activate, Confine, Extinguish.
    • PASS acronym for using a fire extinguisher: Pull, Aim, Squeeze, Sweep.
    • Isolation protocols for different types: Contact, Droplet, Airborne.

    Patient Records and Lookup

    • Over 3 million patient records in Epic.
    • To optimize searches, use multiple identifiers like name, DOB, SSN, MRN.
    • "Break The Glass" alerts when accessing restricted patient records.

    Patient Care Documentation

    • Encounter types include admissions, surgeries, medication refills.
    • MAR (Medication Administration Record) details medication schedules.
    • Proper documentation includes accurate timelines, ensuring care coordination.

    Educational Practices

    • Patient Education must be documented and should not apply solely to the patient.
    • Education Assessment notes preferred learning methods.

    Notes and Documentation

    • SmartTools facilitate quick documentation with customizable templates.
    • Incomplete notes can be found in the IncompleteNotes section.
    • Important to ensure all documentation is accurate and timely.

    Medication Administration

    • Units of Measure are required for height and weight documentation.
    • Dosage discrepancies must be addressed following protocols before administering.

    Compliance and Accountability

    • Breaches of confidentiality or improper record access can lead to disciplinary actions.
    • Conflict of Interests (COI) is noted by financial interests or receiving gifts from suppliers.

    Final Notes

    • Continuous documentation review through the Chart Review with patient history.
    • Ongoing training and adherence to ethical standards are crucial in the healthcare environment.### Medication Administration and Charting
    • Dual verification is essential for security; using another nurse's ID/password is a method.
    • MAR action can be changed to "Stopped" when necessary.
    • Epic allows medication administration 60 minutes before or after the scheduled time.

    Accessing Patient Charts

    • Patient charts can be accessed by double-clicking on the patient from the Brain or single-clicking and selecting "Open Chart".
    • Voice commands like "Alexa, open the chart" are not valid for accessing patient records.

    Patient Status Indicators

    • The term "Do Not Announce" indicates that the patient is designated for privacy or special handling.
    • If highlighted areas represent specific statuses, recognizing the difference is critical for patient management.

    Lines, Drains, and Airways (LDA)

    • LDAs in Epic@UNC include Incisions, Jackson Pratt Drains, IVs, Foley Catheters, and Tracheostomies.
    • Additional items such as Body Piercing and Tattoos are recognized as LDAs as well.

    Documentation in Epic

    • WDL stands for "Within Defined Limits," indicating normal status in assessments.
    • When documenting in Flowsheets, refer to the Row Information details report for additional context.
    • Urinary catheter output should be charted in the Adult PCS Flowsheet.

    Flowsheets Usage

    • Patient assessments are documented in the Adult PCS Body Systems Flowsheet.
    • For medication administration, the sequence is critical: scan the patient's wristband, scan the medication barcode, administer the medication, and then use the MAR action "Given."

    Medication Reminders

    • Red overdue time indicators on the MAR signify medications that have not been administered on schedule.

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    Description

    Test your knowledge with these flashcards focused on the OSF Healthcare System. Covering definitions and key concepts, this quiz will help you understand the mission and structure of OSF. Perfect for newcomers and those wanting a refresher on the organization!

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