Organizations and Information Systems Overview
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Questions and Answers

What is a characteristic of outsourcing?

  • Increasing the number of employees
  • In-house development of services
  • Reducing the number of employees (correct)
  • Limiting the need for external professionals
  • How does downsizing affect employees?

  • Increasing workforce diversity
  • Supporting employee growth opportunities
  • Reducing the number of employees (correct)
  • Enhancing job security
  • In the context of competitive advantage, what is total quality management focused on?

  • Emphasizing high-quality products and processes (correct)
  • Encouraging organizations to reduce quality standards
  • Promoting rapid production at the expense of quality
  • Developing a commitment to low-quality products
  • Which approach leads to a competitive advantage by offering consumers the most added value?

    <p>Enhancing product or service value</p> Signup and view all the answers

    What is a key result of on-demand computing?

    <p>Enhanced scalability and flexibility</p> Signup and view all the answers

    Which factor contributes significantly to competitive advantage in the Five Forces model?

    <p>Low threat of substitutes</p> Signup and view all the answers

    What term refers to the process of reducing a company's workforce to improve efficiency and lower costs?

    <p>Downsizing</p> Signup and view all the answers

    Which term describes the practice of contracting out certain business functions or processes to third-party providers?

    <p>Outsourcing</p> Signup and view all the answers

    What does 'On-demand computing' refer to in the context of information systems?

    <p>A model that provides computing resources as needed</p> Signup and view all the answers

    Which model focuses on the five forces that shape an industry to determine its level of competition?

    <p>Five forces model</p> Signup and view all the answers

    What are some factors that can lead firms to seek a competitive advantage?

    <p>Strengthening supplier relationships</p> Signup and view all the answers

    How can the performance of an information system be measured?

    <p>Through analyzing system downtime and response times</p> Signup and view all the answers

    Which of the following is a common reason for organizations to engage in downsizing?

    <p>To reduce costs by decreasing the number of employees</p> Signup and view all the answers

    In the context of organizations, what does outsourcing typically involve?

    <p>Contracting with outside professional services to meet specific business needs</p> Signup and view all the answers

    What is another term for on-demand computing?

    <p>Utility computing</p> Signup and view all the answers

    Which model helps firms analyze the forces influencing their competitive advantage?

    <p>Five forces model</p> Signup and view all the answers

    What is a key factor leading companies to try to establish a competitive advantage according to the text?

    <p>Many substitute products available</p> Signup and view all the answers

    In the context of competitive advantage, what does the term 'rivalry among existing competitors' refer to?

    <p>The aggressive competition between companies in an industry</p> Signup and view all the answers

    What scenario would increase the threat of new entrants according to the text?

    <p>Low entry and exit costs and common technology availability</p> Signup and view all the answers

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