Organizations and Information Systems Overview
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Questions and Answers

What is a characteristic of outsourcing?

  • Increasing the number of employees
  • In-house development of services
  • Reducing the number of employees (correct)
  • Limiting the need for external professionals

How does downsizing affect employees?

  • Increasing workforce diversity
  • Supporting employee growth opportunities
  • Reducing the number of employees (correct)
  • Enhancing job security

In the context of competitive advantage, what is total quality management focused on?

  • Emphasizing high-quality products and processes (correct)
  • Encouraging organizations to reduce quality standards
  • Promoting rapid production at the expense of quality
  • Developing a commitment to low-quality products

Which approach leads to a competitive advantage by offering consumers the most added value?

<p>Enhancing product or service value (A)</p> Signup and view all the answers

What is a key result of on-demand computing?

<p>Enhanced scalability and flexibility (B)</p> Signup and view all the answers

Which factor contributes significantly to competitive advantage in the Five Forces model?

<p>Low threat of substitutes (C)</p> Signup and view all the answers

What term refers to the process of reducing a company's workforce to improve efficiency and lower costs?

<p>Downsizing (D)</p> Signup and view all the answers

Which term describes the practice of contracting out certain business functions or processes to third-party providers?

<p>Outsourcing (B)</p> Signup and view all the answers

What does 'On-demand computing' refer to in the context of information systems?

<p>A model that provides computing resources as needed (A)</p> Signup and view all the answers

Which model focuses on the five forces that shape an industry to determine its level of competition?

<p>Five forces model (C)</p> Signup and view all the answers

What are some factors that can lead firms to seek a competitive advantage?

<p>Strengthening supplier relationships (C)</p> Signup and view all the answers

How can the performance of an information system be measured?

<p>Through analyzing system downtime and response times (B)</p> Signup and view all the answers

Which of the following is a common reason for organizations to engage in downsizing?

<p>To reduce costs by decreasing the number of employees (A)</p> Signup and view all the answers

In the context of organizations, what does outsourcing typically involve?

<p>Contracting with outside professional services to meet specific business needs (B)</p> Signup and view all the answers

What is another term for on-demand computing?

<p>Utility computing (B)</p> Signup and view all the answers

Which model helps firms analyze the forces influencing their competitive advantage?

<p>Five forces model (C)</p> Signup and view all the answers

What is a key factor leading companies to try to establish a competitive advantage according to the text?

<p>Many substitute products available (D)</p> Signup and view all the answers

In the context of competitive advantage, what does the term 'rivalry among existing competitors' refer to?

<p>The aggressive competition between companies in an industry (C)</p> Signup and view all the answers

What scenario would increase the threat of new entrants according to the text?

<p>Low entry and exit costs and common technology availability (C)</p> Signup and view all the answers

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