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Questions and Answers
Which department is responsible for managing the internal functions of the company such as personnel, accounting, and finance?
Which department is responsible for managing the internal functions of the company such as personnel, accounting, and finance?
Which department is responsible for serving as an intermediary between suppliers and clients?
Which department is responsible for serving as an intermediary between suppliers and clients?
Which division of the Operations Department is responsible for advising, ticketing, and securing travel documents for clients?
Which division of the Operations Department is responsible for advising, ticketing, and securing travel documents for clients?
Which department aims to uplift the sales revenue of the company?
Which department aims to uplift the sales revenue of the company?
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Which department is responsible for creating and implementing marketing plans?
Which department is responsible for creating and implementing marketing plans?
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Which department manages all legal dealings, processes insurance needs of personnel, as well as purchases and maintenance of the company's physical facilities?
Which department manages all legal dealings, processes insurance needs of personnel, as well as purchases and maintenance of the company's physical facilities?
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Which section of the Administration department is responsible for setting administrative policies concerning human resources and development, as well as monitoring personnel's work performance?
Which section of the Administration department is responsible for setting administrative policies concerning human resources and development, as well as monitoring personnel's work performance?
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Which section keeps all company records, permits, licenses, bills, ledgers, and other accounting documents?
Which section keeps all company records, permits, licenses, bills, ledgers, and other accounting documents?
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Which division of the Operations Department is responsible for the preparation and implementation of all activities within an itinerary, within a given time frame, and within the estimated costs, to meet the expectations of the paying clients?
Which division of the Operations Department is responsible for the preparation and implementation of all activities within an itinerary, within a given time frame, and within the estimated costs, to meet the expectations of the paying clients?
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Which positions are responsible for the creation and implementation of marketing plans in their respective areas, strengthening the business servicing aspects of the company, and improving the desirability of the products offered?
Which positions are responsible for the creation and implementation of marketing plans in their respective areas, strengthening the business servicing aspects of the company, and improving the desirability of the products offered?
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Which department is responsible for managing the internal functions of the company such as personnel, accounting, and finance?
Which department is responsible for managing the internal functions of the company such as personnel, accounting, and finance?
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Which section of the Administration department is responsible for setting administrative policies concerning human resources and development, as well as monitoring personnel's work performance?
Which section of the Administration department is responsible for setting administrative policies concerning human resources and development, as well as monitoring personnel's work performance?
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Which section keeps all company records, permits, licenses, bills, ledgers, and other accounting documents?
Which section keeps all company records, permits, licenses, bills, ledgers, and other accounting documents?
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Which department aims to uplift the sales revenue of the company?
Which department aims to uplift the sales revenue of the company?
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Which division of the Operations Department is responsible for the preparation and implementation of all activities within an itinerary, within a given time frame, and within the estimated costs, to meet the expectations of the paying clients?
Which division of the Operations Department is responsible for the preparation and implementation of all activities within an itinerary, within a given time frame, and within the estimated costs, to meet the expectations of the paying clients?
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Which government agency is responsible for the registration of a travel agency?
Which government agency is responsible for the registration of a travel agency?
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Which of the following documents is NOT required for the License to Operate application from the Office of the City/Municipal Mayor?
Which of the following documents is NOT required for the License to Operate application from the Office of the City/Municipal Mayor?
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Which government agency requires a surety bond valid for one year from the date of issue?
Which government agency requires a surety bond valid for one year from the date of issue?
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Which document is required for the Department of Tourism Accreditation?
Which document is required for the Department of Tourism Accreditation?
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Which requirement is specific to tour operators with branches?
Which requirement is specific to tour operators with branches?
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Which of the following documents is required for the License to Operate application from the Office of the City/Municipal Mayor?
Which of the following documents is required for the License to Operate application from the Office of the City/Municipal Mayor?
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Which government agency requires a surety bond valid for one year from the date of issue?
Which government agency requires a surety bond valid for one year from the date of issue?
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Which requirement is specific to tour operators with branches?
Which requirement is specific to tour operators with branches?
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Which department is responsible for managing the internal functions of the company such as personnel, accounting, and finance?
Which department is responsible for managing the internal functions of the company such as personnel, accounting, and finance?
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Which government agency is responsible for the registration of a travel agency?
Which government agency is responsible for the registration of a travel agency?
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Which of the following documents is NOT required for the License to Operate application from the Office of the City/Municipal Mayor?
Which of the following documents is NOT required for the License to Operate application from the Office of the City/Municipal Mayor?
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Which government agency requires a surety bond valid for one year from the date of issue?
Which government agency requires a surety bond valid for one year from the date of issue?
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Which requirement is specific to tour operators with branches?
Which requirement is specific to tour operators with branches?
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Which division of the Operations Department is responsible for the preparation and implementation of all activities within an itinerary, within a given time frame, and within the estimated costs, to meet the expectations of the paying clients?
Which division of the Operations Department is responsible for the preparation and implementation of all activities within an itinerary, within a given time frame, and within the estimated costs, to meet the expectations of the paying clients?
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Which department manages all legal dealings, processes insurance needs of personnel, as well as purchases and maintenance of the company's physical facilities?
Which department manages all legal dealings, processes insurance needs of personnel, as well as purchases and maintenance of the company's physical facilities?
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Which gender is typically involved in extreme activities such as mountain climbing and sky diving?
Which gender is typically involved in extreme activities such as mountain climbing and sky diving?
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Which factor related to travel products is based on the appropriate length of stay for a destination or activity?
Which factor related to travel products is based on the appropriate length of stay for a destination or activity?
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Which psychographic need for travel is related to the need for family bonding and companionship?
Which psychographic need for travel is related to the need for family bonding and companionship?
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Which variable related to travel is based on the need for cultural, educational, and interest resulting in learning?
Which variable related to travel is based on the need for cultural, educational, and interest resulting in learning?
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Which variable related to travel is based on the need for appreciation of the environment, scenery, arts, and sciences?
Which variable related to travel is based on the need for appreciation of the environment, scenery, arts, and sciences?
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Which variable related to travel is based on the need for cultural, educational, and interest resulting in learning?
Which variable related to travel is based on the need for cultural, educational, and interest resulting in learning?
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Which psychographic need for travel is related to the need for family bonding and companionship?
Which psychographic need for travel is related to the need for family bonding and companionship?
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Which gender is typically involved in extreme activities such as mountain climbing and sky diving?
Which gender is typically involved in extreme activities such as mountain climbing and sky diving?
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Which factor related to travel is based on the need to have a sense of well-being, health, and recreation?
Which factor related to travel is based on the need to have a sense of well-being, health, and recreation?
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Which department is responsible for managing the internal functions of the company such as personnel, accounting, and finance?
Which department is responsible for managing the internal functions of the company such as personnel, accounting, and finance?
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Which gender is typically sentimental and loud as compared to males?
Which gender is typically sentimental and loud as compared to males?
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Which civil status has a greater tendency to avail of travel products and services?
Which civil status has a greater tendency to avail of travel products and services?
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Which variable related to travel products is based on the purpose of visit?
Which variable related to travel products is based on the purpose of visit?
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Which psychographic need for travel is related to the need for prestige and social recognition?
Which psychographic need for travel is related to the need for prestige and social recognition?
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Which factor related to travel products is based on the financial requirement?
Which factor related to travel products is based on the financial requirement?
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Study Notes
Company Departments and Their Responsibilities
- Administration Department: Manages internal functions such as personnel, accounting, and finance.
- Operations Department: Acts as an intermediary between suppliers and clients to facilitate service delivery.
- Travel Operations Division: Responsible for advising, ticketing, and securing travel documents for clients.
- Sales Department: Focuses on uplifting the company’s sales revenue through strategic initiatives.
- Marketing Department: Creates and implements marketing plans to promote company products and services.
- Legal Affairs Department: Handles legal dealings, insurance processing for personnel, and maintenance of company facilities.
- Human Resources Division: Sets administrative policies concerning human resources and monitors personnel performance.
- Records Management Division: Maintains all company records, permits, licenses, bills, ledgers, and accounting documents.
- Itinerary Management Division: Prepares and implements activities within itineraries to meet client expectations regarding timelines and budgets.
Government Regulations and Travel Agency Requirements
- Registration of Travel Agencies: Managed by a specific government agency overseeing the travel industry.
- License to Operate Application: Certain documents required, with one item listed as not necessary.
- Surety Bond Requirement: A government agency mandates a surety bond valid for one year from the date of issue.
- Department of Tourism Accreditation: Specific documents are required for accreditation of travel agencies.
- Tour Operator Requirements: Distinct requirements must be met by tour operators with multiple branches.
Traveler Demographics and Psychographics
- Gender Involvement in Extreme Activities: Typically males are more involved in extreme activities like mountain climbing and skydiving.
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Travel Needs: Various psychographic needs relate to travel:
- Family bonding and companionship drive certain travel motivations.
- Educational and cultural interests influence destinations chosen.
- Appreciation of environment and arts shapes travel preferences.
- Health and wellness considerations govern travel choices.
Influence of Personal Factors on Travel
- Civil Status Impact: Certain marital statuses demonstrate a greater tendency to avail of travel products and services.
- Financial Variables: The cost of travel products significantly affects willingness to purchase based on financial requirements.
- Prestige and Social Recognition: The need for respect and social status is a motivating factor for specific travel experiences.
- Purpose of Visit: The reason behind travel is a crucial variable that guides destination selection.
Studying That Suits You
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Description
Test your knowledge of organizational structure in the TMC/travel agency industry with this quiz. Learn about terminologies such as liaison, auxiliary, compensation, revenue, and rigid. Challenge yourself to understand how these concepts apply to the functioning and operations of a TMC/travel agency.
