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Travel Service-First Semester (2nd Periodical)
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Travel Service-First Semester (2nd Periodical)

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Questions and Answers

Which department is responsible for managing the internal functions of the company such as personnel, accounting, and finance?

  • Marketing and Sales Department
  • Personnel Section
  • General Administration Department (correct)
  • Operations Department
  • Which department is responsible for serving as an intermediary between suppliers and clients?

  • Marketing and Sales Department
  • Tour Operations Division
  • Operations Department (correct)
  • Travel Operations Division
  • Which division of the Operations Department is responsible for advising, ticketing, and securing travel documents for clients?

  • Tour Operations
  • Field Supervisor
  • Travel Supervisor
  • Travel Operations (correct)
  • Which department aims to uplift the sales revenue of the company?

    <p>Marketing and Sales Department</p> Signup and view all the answers

    Which department is responsible for creating and implementing marketing plans?

    <p>Business Development Supervisor</p> Signup and view all the answers

    Which department manages all legal dealings, processes insurance needs of personnel, as well as purchases and maintenance of the company's physical facilities?

    <p>General Administration</p> Signup and view all the answers

    Which section of the Administration department is responsible for setting administrative policies concerning human resources and development, as well as monitoring personnel's work performance?

    <p>Personnel Section</p> Signup and view all the answers

    Which section keeps all company records, permits, licenses, bills, ledgers, and other accounting documents?

    <p>Accounting Section</p> Signup and view all the answers

    Which division of the Operations Department is responsible for the preparation and implementation of all activities within an itinerary, within a given time frame, and within the estimated costs, to meet the expectations of the paying clients?

    <p>Tour Operations</p> Signup and view all the answers

    Which positions are responsible for the creation and implementation of marketing plans in their respective areas, strengthening the business servicing aspects of the company, and improving the desirability of the products offered?

    <p>All of the above</p> Signup and view all the answers

    Which department is responsible for managing the internal functions of the company such as personnel, accounting, and finance?

    <p>Administration Department</p> Signup and view all the answers

    Which section of the Administration department is responsible for setting administrative policies concerning human resources and development, as well as monitoring personnel's work performance?

    <p>Personnel Section</p> Signup and view all the answers

    Which section keeps all company records, permits, licenses, bills, ledgers, and other accounting documents?

    <p>Accounting Section</p> Signup and view all the answers

    Which department aims to uplift the sales revenue of the company?

    <p>Marketing and Sales Department</p> Signup and view all the answers

    Which division of the Operations Department is responsible for the preparation and implementation of all activities within an itinerary, within a given time frame, and within the estimated costs, to meet the expectations of the paying clients?

    <p>Tour Operations</p> Signup and view all the answers

    Which government agency is responsible for the registration of a travel agency?

    <p>Department of Trade and Industry</p> Signup and view all the answers

    Which of the following documents is NOT required for the License to Operate application from the Office of the City/Municipal Mayor?

    <p>List of all officers and employees and their respective positions</p> Signup and view all the answers

    Which government agency requires a surety bond valid for one year from the date of issue?

    <p>Department of Tourism</p> Signup and view all the answers

    Which document is required for the Department of Tourism Accreditation?

    <p>Contract of Lease of office space/certificate of title</p> Signup and view all the answers

    Which requirement is specific to tour operators with branches?

    <p>Biodata of two permanent staff with 2 years in Tour Operations</p> Signup and view all the answers

    Which of the following documents is required for the License to Operate application from the Office of the City/Municipal Mayor?

    <p>Barangay Clearance</p> Signup and view all the answers

    Which government agency requires a surety bond valid for one year from the date of issue?

    <p>Department of Trade and Industry</p> Signup and view all the answers

    Which requirement is specific to tour operators with branches?

    <p>Affidavit executed by the general manager of the main office</p> Signup and view all the answers

    Which department is responsible for managing the internal functions of the company such as personnel, accounting, and finance?

    <p>Administration Department</p> Signup and view all the answers

    Which government agency is responsible for the registration of a travel agency?

    <p>Department of Trade and Industry</p> Signup and view all the answers

    Which of the following documents is NOT required for the License to Operate application from the Office of the City/Municipal Mayor?

    <p>Certificate of occupancy</p> Signup and view all the answers

    Which government agency requires a surety bond valid for one year from the date of issue?

    <p>Department of Tourism</p> Signup and view all the answers

    Which requirement is specific to tour operators with branches?

    <p>Affidavit executed by the general manager of the main office acknowledging the existence of the branch office</p> Signup and view all the answers

    Which division of the Operations Department is responsible for the preparation and implementation of all activities within an itinerary, within a given time frame, and within the estimated costs, to meet the expectations of the paying clients?

    <p>Operations Planning Division</p> Signup and view all the answers

    Which department manages all legal dealings, processes insurance needs of personnel, as well as purchases and maintenance of the company's physical facilities?

    <p>Administration Department</p> Signup and view all the answers

    Which gender is typically involved in extreme activities such as mountain climbing and sky diving?

    <p>Males</p> Signup and view all the answers

    Which factor related to travel products is based on the appropriate length of stay for a destination or activity?

    <p>Length of stay</p> Signup and view all the answers

    Which psychographic need for travel is related to the need for family bonding and companionship?

    <p>Belonging</p> Signup and view all the answers

    Which variable related to travel is based on the need for cultural, educational, and interest resulting in learning?

    <p>Cognitive</p> Signup and view all the answers

    Which variable related to travel is based on the need for appreciation of the environment, scenery, arts, and sciences?

    <p>Aesthetics</p> Signup and view all the answers

    Which variable related to travel is based on the need for cultural, educational, and interest resulting in learning?

    <p>Cognitive</p> Signup and view all the answers

    Which psychographic need for travel is related to the need for family bonding and companionship?

    <p>Belonging</p> Signup and view all the answers

    Which gender is typically involved in extreme activities such as mountain climbing and sky diving?

    <p>Males</p> Signup and view all the answers

    Which factor related to travel is based on the need to have a sense of well-being, health, and recreation?

    <p>Safety</p> Signup and view all the answers

    Which department is responsible for managing the internal functions of the company such as personnel, accounting, and finance?

    <p>Administration Department</p> Signup and view all the answers

    Which gender is typically sentimental and loud as compared to males?

    <p>Females</p> Signup and view all the answers

    Which civil status has a greater tendency to avail of travel products and services?

    <p>Clients who are not yet establishing their own family</p> Signup and view all the answers

    Which variable related to travel products is based on the purpose of visit?

    <p>Purpose of visit</p> Signup and view all the answers

    Which psychographic need for travel is related to the need for prestige and social recognition?

    <p>Esteem</p> Signup and view all the answers

    Which factor related to travel products is based on the financial requirement?

    <p>Financial requirement</p> Signup and view all the answers

    Study Notes

    Company Departments and Their Responsibilities

    • Administration Department: Manages internal functions such as personnel, accounting, and finance.
    • Operations Department: Acts as an intermediary between suppliers and clients to facilitate service delivery.
    • Travel Operations Division: Responsible for advising, ticketing, and securing travel documents for clients.
    • Sales Department: Focuses on uplifting the company’s sales revenue through strategic initiatives.
    • Marketing Department: Creates and implements marketing plans to promote company products and services.
    • Legal Affairs Department: Handles legal dealings, insurance processing for personnel, and maintenance of company facilities.
    • Human Resources Division: Sets administrative policies concerning human resources and monitors personnel performance.
    • Records Management Division: Maintains all company records, permits, licenses, bills, ledgers, and accounting documents.
    • Itinerary Management Division: Prepares and implements activities within itineraries to meet client expectations regarding timelines and budgets.

    Government Regulations and Travel Agency Requirements

    • Registration of Travel Agencies: Managed by a specific government agency overseeing the travel industry.
    • License to Operate Application: Certain documents required, with one item listed as not necessary.
    • Surety Bond Requirement: A government agency mandates a surety bond valid for one year from the date of issue.
    • Department of Tourism Accreditation: Specific documents are required for accreditation of travel agencies.
    • Tour Operator Requirements: Distinct requirements must be met by tour operators with multiple branches.

    Traveler Demographics and Psychographics

    • Gender Involvement in Extreme Activities: Typically males are more involved in extreme activities like mountain climbing and skydiving.
    • Travel Needs: Various psychographic needs relate to travel:
      • Family bonding and companionship drive certain travel motivations.
      • Educational and cultural interests influence destinations chosen.
      • Appreciation of environment and arts shapes travel preferences.
      • Health and wellness considerations govern travel choices.

    Influence of Personal Factors on Travel

    • Civil Status Impact: Certain marital statuses demonstrate a greater tendency to avail of travel products and services.
    • Financial Variables: The cost of travel products significantly affects willingness to purchase based on financial requirements.
    • Prestige and Social Recognition: The need for respect and social status is a motivating factor for specific travel experiences.
    • Purpose of Visit: The reason behind travel is a crucial variable that guides destination selection.

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    Test your knowledge of organizational structure in the TMC/travel agency industry with this quiz. Learn about terminologies such as liaison, auxiliary, compensation, revenue, and rigid. Challenge yourself to understand how these concepts apply to the functioning and operations of a TMC/travel agency.

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