10 Questions
What is the primary purpose of a value chain?
To add value to raw materials before they are sold
In the context of SCM, what does CRM primarily focus on?
Building and maintaining customer relationships
What does Supply Chain Management (SCM) primarily help determine?
What supplies are needed for the value chain
Which aspect of an organization is NOT part of the value chain activities?
Financial management
How does an information system contribute to SCM & CRM?
By providing valuable insights into customer behaviors
What is the key difference between the traditional and contemporary views of information systems in organizations?
In the traditional view, information systems are used to control and monitor processes, while in the contemporary view, they are an integral part of the processes themselves.
What is the primary advantage of a flat organizational structure?
It empowers employees at lower levels to make decisions and solve problems without seeking approval from mid-level managers.
What is the primary reason for organizations to adopt a virtual organizational structure?
To reduce costs by eliminating the need for physical office spaces.
What is the primary reason for organizations to undergo change?
To comply with new laws, adapt to natural occurrences, or respond to changes in economic conditions.
Which statement accurately describes the relationship between technology diffusion and technology infusion?
An organization can have high technology diffusion and infusion, but it does not necessarily mean that information systems are being used to their full potential.
Test your knowledge on organizations, their structure, and the concept of value chain in business operations.
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