Podcast
Questions and Answers
Which department is primarily responsible for researching and implementing new technologies within the company?
Which department is primarily responsible for researching and implementing new technologies within the company?
- Production and engineering
- Quality and environment
- Technological development (correct)
- Infrastructure and security
A company is experiencing issues with its supply chain and inventory. Which service should be contacted to resolve this problem?
A company is experiencing issues with its supply chain and inventory. Which service should be contacted to resolve this problem?
- Production and engineering
- Marketing
- Purchasing and logistics (correct)
- Human resources
An employee has a question about their employment contract. Which service should they contact?
An employee has a question about their employment contract. Which service should they contact?
- Legal and fiscal relations
- Human resources (correct)
- Quality and environment
- Management and accounting
Which department would handle a question about the company's legal obligations, and tax declarations?
Which department would handle a question about the company's legal obligations, and tax declarations?
A customer has a query about product defects and environmental impact. Which service should be contacted?
A customer has a query about product defects and environmental impact. Which service should be contacted?
Flashcards
Company Functions
Company Functions
A company's structure can be analyzed through its functions, which are the departments or areas responsible for specific activities. Each function performs a set of tasks related to its domain, contributing to the overall success of the organization.
Company Services
Company Services
Services are the actual tasks or activities that a function performs. These services are the specific outputs or contributions that a function provides to the company's operations.
Organizational Chart
Organizational Chart
An organizational chart is a visual representation of a company's structure, showing the different levels of hierarchy and reporting relationships between positions. It helps understand how responsibilities are distributed and delegated within the organization.
Commercial Function
Commercial Function
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Workforce Size
Workforce Size
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Study Notes
Exercise 1: Functions and Services
- A company has various services, including general direction, technological development, purchasing and logistics, production and engineering, and marketing.
- Other services include human resources, accounting, legal and fiscal relations, infrastructure and security, and quality and environmental concerns.
- Different issues relating to a company are linked to specific services: a software update, pollution, shoplifting, customer complaints, and slow restocking.
Exercise 2: Organisational Chart
- Energy company, located in Rennes, focusing on renewable energy (wood, wind, solar, heat pumps).
- Several functions within the organisation are identified.
- The text asks questions regarding the structure of the company based on an organisational chart.
- Specific questions relate to service responsibilities, commercial function services, company workforce (besides the general manager), employee pay queries, and scheduling a meeting with the general manager.
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