Organizational Functions and Services Quiz
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Questions and Answers

Which department is primarily responsible for researching and implementing new technologies within the company?

  • Production and engineering
  • Quality and environment
  • Technological development (correct)
  • Infrastructure and security
  • A company is experiencing issues with its supply chain and inventory. Which service should be contacted to resolve this problem?

  • Production and engineering
  • Marketing
  • Purchasing and logistics (correct)
  • Human resources
  • An employee has a question about their employment contract. Which service should they contact?

  • Legal and fiscal relations
  • Human resources (correct)
  • Quality and environment
  • Management and accounting
  • Which department would handle a question about the company's legal obligations, and tax declarations?

    <p>Legal and fiscal relations (A)</p> Signup and view all the answers

    A customer has a query about product defects and environmental impact. Which service should be contacted?

    <p>Quality and environment (A)</p> Signup and view all the answers

    Study Notes

    Exercise 1: Functions and Services

    • A company has various services, including general direction, technological development, purchasing and logistics, production and engineering, and marketing.
    • Other services include human resources, accounting, legal and fiscal relations, infrastructure and security, and quality and environmental concerns.
    • Different issues relating to a company are linked to specific services: a software update, pollution, shoplifting, customer complaints, and slow restocking.

    Exercise 2: Organisational Chart

    • Energy company, located in Rennes, focusing on renewable energy (wood, wind, solar, heat pumps).
    • Several functions within the organisation are identified.
    • The text asks questions regarding the structure of the company based on an organisational chart.
    • Specific questions relate to service responsibilities, commercial function services, company workforce (besides the general manager), employee pay queries, and scheduling a meeting with the general manager.

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    Description

    Test your knowledge on the various functions and services of a company, including its organizational structure and responsibilities. This quiz covers essential aspects like technological development, HR, marketing, and renewable energy practices. Dive into the specific roles and challenges that relate to each area.

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