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Organizational Communication Quiz

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Questions and Answers

What does upward communication in organizational communication involve?

Communicating needs and wants from lower levels to higher levels (correct)

Communicating with external stakeholders

Relaying information from higher levels to lower levels

Exchanging information horizontally between colleagues

What does internal climate in the communication process encompass?

Physical environment and surroundings

Communication barriers and challenges

Values, feelings, temperament, and stress levels of the sender and receiver (correct)

Cultural diversity within the organization

What is the primary focus of downward communication in organizational communication?

Exchanging information horizontally between colleagues

Communicating with external stakeholders

Communicating needs and wants from lower levels to higher levels

Relaying information from higher levels to lower levels (correct)

What is included in the external climate in the communication process?

<p>Weather conditions, temperature, timing, status, power, and authority</p> Signup and view all the answers

What is the purpose of organizational communication?

<p>To achieve individual and common goals</p> Signup and view all the answers

Study Notes

Organizational Communication

Upward communication involves the flow of information from subordinates to superiors, including feedback, suggestions, and complaints.

Communication Climate

Internal climate in the communication process encompasses the attitudes, feelings, and emotions of organizational members towards the communication process and the organization as a whole.

Downward Communication

The primary focus of downward communication in organizational communication is to convey information, instructions, and decisions from superiors to subordinates, including job instructions, policies, and goals.

External Climate

The external climate in the communication process includes the social, economic, political, and cultural environment outside the organization that affects the communication process.

Purpose of Organizational Communication

The primary purpose of organizational communication is to facilitate the exchange of information, ideas, and feedback between organizational members to achieve organizational goals and objectives effectively.

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Description

Test your knowledge of organizational communication with this quiz. Explore topics such as the communication process, internal climate, organizational culture, and more. See how well you understand the sending and receiving of messages within an organizational setting to achieve common goals.