Organizational Change and Behavior Quiz

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What is the primary goal of organizational change efforts?

To create long-term, sustainable alterations in employee behaviors

Which of the following is NOT one of the key factors that influence behavior according to the image?

Organizational Structure

What is the time stamp shown in the image?

3:52 PM Thu 28 Mar

What is the website shown in the image?

elearning.ju.edu.jo Signup and view all the answers

What is the copyright information shown in the image?

Which tool focuses on aligning operational processes with the requirement for customer-defined quality and continuous improvement?

Total Quality Management Signup and view all the answers

Which tool is a process for product development, mainly software, based on collaborative cross-functional team effort?

Agile Development Signup and view all the answers

Which tool uses a measurement system that balances financial objectives alongside internal business process, customer satisfaction, and employee learning and growth?

Balanced Scorecard Signup and view all the answers

Which tool focuses on capturing value by linking and coordinating the primary activities of the organization?

Value-Chain Integration Signup and view all the answers

Which company is an example of using Lean Considered Design?

Nike Signup and view all the answers

Which company is an example of using Balanced Scorecard?

Acxiom Signup and view all the answers

What does the term 'organizational context' refer to?

The setting and circumstances in which employees work Signup and view all the answers

What shapes how employees enact their roles, responsibilities, and relationships?

Organizational culture and values Signup and view all the answers

In the context of the text, what role do 'rules and procedures' play within an organization?

Shaping employees' behaviors Signup and view all the answers

Which factor does NOT contribute to the organizational context based on the text?

Values of employees Signup and view all the answers

How do organizational culture and values impact employees according to the text?

They influence how employees perform their roles Signup and view all the answers

What is the primary focus of transformational organizational change?

Creating long-lasting changes in employee behaviors Signup and view all the answers

Which of the following factors is NOT mentioned as influencing employee behavior?

Compensation and incentives Signup and view all the answers

What does the text suggest is the impact of employee behaviors on an organization?

It impacts the bottom-line performance of the company Signup and view all the answers

According to the passage, what is required for effective strategic renewal efforts?

Combining turnaround strategies, tools and techniques, and transformational behavioral change Signup and view all the answers

What can be inferred about the role of organizational context in shaping employee behavior?

It is as important as individual factors in influencing behavior Signup and view all the answers

According to the passage, what is resistance?

Efforts exerted by employees to maintain the status quo Signup and view all the answers

How does the passage characterize employee response to change?

As a spectrum ranging from commitment to aggressive resistance Signup and view all the answers

According to the passage, what helps shape the behavior of individuals in response to change?

Each of the reactions to change, from commitment to resistance Signup and view all the answers

What does the passage suggest about the success of a change effort?

It is ultimately shaped by the reactions of individuals Signup and view all the answers

Which of the following is NOT mentioned in the passage?

The role of management in change efforts Signup and view all the answers

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