Organizational Change and Behavior Quiz

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Questions and Answers

What is the primary goal of organizational change efforts?

  • To create long-term, sustainable alterations in employee behaviors (correct)
  • To maintain the status quo in employee behaviors
  • To eliminate all employee behaviors
  • To create short-term, temporary changes in employee behaviors

Which of the following is NOT one of the key factors that influence behavior according to the image?

  • Individual Characteristics
  • Sources of Behavior
  • Organizational Context
  • Organizational Structure (correct)

What is the time stamp shown in the image?

  • 4:52 PM Fri 29 Mar
  • 3:52 PM Fri 29 Mar
  • 3:52 PM Thu 28 Mar (correct)
  • 4:52 PM Thu 28 Mar

What is the website shown in the image?

<p>elearning.ju.edu.jo (B)</p> Signup and view all the answers

What is the copyright information shown in the image?

<p>Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall (D)</p> Signup and view all the answers

Which tool focuses on aligning operational processes with the requirement for customer-defined quality and continuous improvement?

<p>Total Quality Management (D)</p> Signup and view all the answers

Which tool is a process for product development, mainly software, based on collaborative cross-functional team effort?

<p>Agile Development (A)</p> Signup and view all the answers

Which tool uses a measurement system that balances financial objectives alongside internal business process, customer satisfaction, and employee learning and growth?

<p>Balanced Scorecard (C)</p> Signup and view all the answers

Which tool focuses on capturing value by linking and coordinating the primary activities of the organization?

<p>Value-Chain Integration (B)</p> Signup and view all the answers

Which company is an example of using Lean Considered Design?

<p>Nike (C)</p> Signup and view all the answers

Which company is an example of using Balanced Scorecard?

<p>Acxiom (D)</p> Signup and view all the answers

What does the term 'organizational context' refer to?

<p>The setting and circumstances in which employees work (D)</p> Signup and view all the answers

What shapes how employees enact their roles, responsibilities, and relationships?

<p>Organizational culture and values (B)</p> Signup and view all the answers

In the context of the text, what role do 'rules and procedures' play within an organization?

<p>Shaping employees' behaviors (B)</p> Signup and view all the answers

Which factor does NOT contribute to the organizational context based on the text?

<p>Values of employees (B)</p> Signup and view all the answers

How do organizational culture and values impact employees according to the text?

<p>They influence how employees perform their roles (C)</p> Signup and view all the answers

What is the primary focus of transformational organizational change?

<p>Creating long-lasting changes in employee behaviors (A)</p> Signup and view all the answers

Which of the following factors is NOT mentioned as influencing employee behavior?

<p>Compensation and incentives (D)</p> Signup and view all the answers

What does the text suggest is the impact of employee behaviors on an organization?

<p>It impacts the bottom-line performance of the company (A)</p> Signup and view all the answers

According to the passage, what is required for effective strategic renewal efforts?

<p>Combining turnaround strategies, tools and techniques, and transformational behavioral change (B)</p> Signup and view all the answers

What can be inferred about the role of organizational context in shaping employee behavior?

<p>It is as important as individual factors in influencing behavior (B)</p> Signup and view all the answers

According to the passage, what is resistance?

<p>Efforts exerted by employees to maintain the status quo (D)</p> Signup and view all the answers

How does the passage characterize employee response to change?

<p>As a spectrum ranging from commitment to aggressive resistance (D)</p> Signup and view all the answers

According to the passage, what helps shape the behavior of individuals in response to change?

<p>Each of the reactions to change, from commitment to resistance (B)</p> Signup and view all the answers

What does the passage suggest about the success of a change effort?

<p>It is ultimately shaped by the reactions of individuals (A)</p> Signup and view all the answers

Which of the following is NOT mentioned in the passage?

<p>The role of management in change efforts (B)</p> Signup and view all the answers

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