Podcast
Questions and Answers
What primarily influences the development of shared values according to the content?
What primarily influences the development of shared values according to the content?
- Nature
- Genetics
- Environment
- Nurture (correct)
In the context of personality, which factor is associated with being organized?
In the context of personality, which factor is associated with being organized?
- Agreeableness
- Conscientiousness (correct)
- Neuroticism
- Openness
How are values described in the content?
How are values described in the content?
- Specific preferences
- Direct emotions
- Concrete actions
- Abstract concepts (correct)
What role do values play in decision-making?
What role do values play in decision-making?
Which of the following is NOT one of the five factors in the personality model mentioned?
Which of the following is NOT one of the five factors in the personality model mentioned?
What is ethics primarily concerned with?
What is ethics primarily concerned with?
Which personality factor relates to the sociability of individuals?
Which personality factor relates to the sociability of individuals?
What is suggested by the term 'value congruence'?
What is suggested by the term 'value congruence'?
What element is mentioned as a possible persistent energy source?
What element is mentioned as a possible persistent energy source?
Which of the following factors might influence how long people can sustain their effort?
Which of the following factors might influence how long people can sustain their effort?
What is suggested as a method for filling gaps in our lives?
What is suggested as a method for filling gaps in our lives?
How is the relationship between energy and effort characterized?
How is the relationship between energy and effort characterized?
What aspect of human behavior is highlighted in relation to persistence?
What aspect of human behavior is highlighted in relation to persistence?
Which strategy can help improve energy management?
Which strategy can help improve energy management?
What could potentially disrupt sustained effort according to the recognized factors?
What could potentially disrupt sustained effort according to the recognized factors?
What outcome may result from improving one's brain activity?
What outcome may result from improving one's brain activity?
What is the main issue that arises when teasing occurs in a task?
What is the main issue that arises when teasing occurs in a task?
How does distributing information effectively impact team dynamics?
How does distributing information effectively impact team dynamics?
Which of the following outcomes is primarily caused by ineffective communication?
Which of the following outcomes is primarily caused by ineffective communication?
What consequence is likely if conflicts are not addressed promptly in a team setting?
What consequence is likely if conflicts are not addressed promptly in a team setting?
How can teasing negatively influence group interactions?
How can teasing negatively influence group interactions?
When is the development of conflict most likely to occur in a team?
When is the development of conflict most likely to occur in a team?
What can be a beneficial approach to mitigate conflicts in a team environment?
What can be a beneficial approach to mitigate conflicts in a team environment?
What role does teasing play in team effectiveness?
What role does teasing play in team effectiveness?
What is a common characteristic of structures described in the provided content?
What is a common characteristic of structures described in the provided content?
Which of the following is NOT likely a focus in the description of these structures?
Which of the following is NOT likely a focus in the description of these structures?
In understanding complex structures, what is typically emphasized?
In understanding complex structures, what is typically emphasized?
Which term best relates to the integration of aspects in the content?
Which term best relates to the integration of aspects in the content?
What role does functionality play in the assessment of the described structures?
What role does functionality play in the assessment of the described structures?
Which aspect is crucial to analyzing complex structures?
Which aspect is crucial to analyzing complex structures?
How should one approach learning about various structures?
How should one approach learning about various structures?
What might be an important factor in the design of a structure?
What might be an important factor in the design of a structure?
Which aspect of personality traits is highlighted in relation to moral sensitivity?
Which aspect of personality traits is highlighted in relation to moral sensitivity?
What characteristic is associated with workplaces that favor extroverted behavior?
What characteristic is associated with workplaces that favor extroverted behavior?
In discussing moral intensity, which statement is true?
In discussing moral intensity, which statement is true?
Which of the following factors is least likely to influence moral decision making?
Which of the following factors is least likely to influence moral decision making?
What does the phrase 'compare our currents' imply in the context of ethical decision-making?
What does the phrase 'compare our currents' imply in the context of ethical decision-making?
What is the primary focus of moral intensity in ethical situations?
What is the primary focus of moral intensity in ethical situations?
Which trait is NOT typically associated with moral sensitivity?
Which trait is NOT typically associated with moral sensitivity?
Which statement best describes the role of personality traits in ethical decision-making?
Which statement best describes the role of personality traits in ethical decision-making?
What characteristic of female leaders tends to influence their leadership style?
What characteristic of female leaders tends to influence their leadership style?
What is a defining feature of transformational leadership?
What is a defining feature of transformational leadership?
In what way do leaders with referent power differ from other leadership styles?
In what way do leaders with referent power differ from other leadership styles?
How do charismatic leaders typically engage their followers?
How do charismatic leaders typically engage their followers?
What is a common misconception about transformational leaders?
What is a common misconception about transformational leaders?
What aspect distinguishes transformational leadership from other styles?
What aspect distinguishes transformational leadership from other styles?
Which statement best describes self-interest leaders?
Which statement best describes self-interest leaders?
What is a key element of engaging leadership behaviors?
What is a key element of engaging leadership behaviors?
Flashcards
Knowledge Structures
Knowledge Structures
The process of organizing and storing information in a way that makes sense to humans.
Cognitive Flexibility
Cognitive Flexibility
The ability to understand and use knowledge effectively in different situations.
Schema
Schema
A mental model of how the world works.
Cognitive Representation
Cognitive Representation
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Emotional Intelligence
Emotional Intelligence
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Learning
Learning
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Attention
Attention
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Thinking
Thinking
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Values
Values
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Hierarchy of Values
Hierarchy of Values
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Value Congruence
Value Congruence
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Value Similarity
Value Similarity
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Five Factor Personality Model
Five Factor Personality Model
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Conscientiousness
Conscientiousness
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Extraversion
Extraversion
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Ethics
Ethics
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Distribute information
Distribute information
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Teasing in a task
Teasing in a task
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Empower others
Empower others
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Problem/Conflict
Problem/Conflict
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Problem Solving
Problem Solving
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Adaptability
Adaptability
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Energy Expenses
Energy Expenses
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Persistence
Persistence
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Brain Activities that Fill Gaps
Brain Activities that Fill Gaps
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Mindfulness
Mindfulness
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Moral Sensitivity
Moral Sensitivity
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Moral Intensity
Moral Intensity
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Moral Courage
Moral Courage
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Personality Traits
Personality Traits
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Workplace Environment
Workplace Environment
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Information Access
Information Access
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Social Comparison
Social Comparison
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Ethical Principles
Ethical Principles
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Transformational Leadership
Transformational Leadership
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Charismatic Leadership
Charismatic Leadership
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Referent Power
Referent Power
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Reward Power
Reward Power
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Participative Leadership
Participative Leadership
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Follower Dependence
Follower Dependence
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Transactional Leadership
Transactional Leadership
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Diversity of Leadership Styles
Diversity of Leadership Styles
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Study Notes
Organizational Behavior (OB)
- OB is the study of what people think, feel, and do in organizations.
- It examines how people work with each other, as well as how they interact with other businesses and environments.
- Organizations are groups of people working together with a common purpose.
Importance of OB
- Helps make decisions and interact with people
- Predicts workplace behavior
- Improves problem-solving, teamwork skills, conflict resolution, and communication
- Enhances organizational effectiveness by creating a good fit with the external environment
- Open Systems: organizations rely on inputs (resources), transform them, and produce outputs to the environment.
- Human Capital: employee's skills essential for organizational success, which improves job performance. Adaptability, and investing in the workforce.
- Stakeholders: Individuals affected by or affecting an organization
- Organizations have conflicting interests with stakeholders
- Corporate Social Responsibility (CSR): organizations benefiting society beyond financial and legal interests.
- CSR companies have better financial performance, loyal employees, and better relationships.
OB Knowledge and Diversity
- OB knowledge should be evidence-based, based on research leading to hypothesis formation.
- Diversity is essential, with surface-level (observable characteristics) and deep-level (psychological) diversity.
- Inclusion creates a workplace where individuals feel accepted and a variety of groups are included.
- Diversity improves customer service and community understanding, but may have slower performance outcomes.
- Globalization has increased work-life integration due to work across time zones requiring flexibility in working arrangements.
- Remote Work: working arrangements away from the office
- Benefits include better work-life integration and less stress
- Risks include weaker coworker relationships
MARS Model of Individual Behavior (L05)
- Four elements (motivation, ability, role perceptions, situational factors) to understand all work place behavior
- Categories: task performance, organizational citizenship behaviors(OCBs), counterproductive work behaviors, joining and staying, work attendance.
- Proactive: taking initiative to anticipate work patterns
- Adaptive: modifying behaviours to align with changes
- Task Performance: individual goals that contribute to the organization.
- OCBs: cooperation and support
- Increased OCBs can result in greater support and higher performance
- Counterproductive behaviors: harming the organization (e.g., harassment, dishonesty)
- Joining/Staying: factors that influence employees' desire to remain with the organization
- Work attendance: maintaining work presence
Values and Culture
- Values are enduring beliefs about what is right and wrong, guiding behavior and choices.
- Schwartz's Value Model: clusters values into categories and quadrants, including openness to change, self-direction, universalism, benevolence, and conservation.
- Ethics are moral principles influencing individuals and organizations.
Self-Concept and Perceptions (Chapter 3)
- Self-Concept: An individuals beliefs and self-evaluations.
- Social Self: Self-definition based on social connections
- Self-Evaluation: The process of determining an assessment of one's strengths and Limitations
- Internal Locus of Control: Belief in personal control of one's destiny
- External Locus of Control: Belief that one's fate largely determined by forces outside their control
Emotions, Attitudes, and Behavior
- Emotions: Feelings that are non-conscious and often influence behavior
- Emotional Labor: Effort to display desired emotions at work.
- Emotional Intelligence: ability to understand and manage emotions, important for leaders
- Attitudes: Clusters of beliefs, feelings, and behavioral intentions.
- Cognitive Dissonance: Tension from incongruent beliefs, feelings, and behavior. Motivation to remain consistent.
Teams and Teamwork
- Team Processes: Interactions and activities in a team, including taskwork behaviors (towards workload) and teamwork behaviors (attitude toward the team).
- Team Cohesion: Attraction employees feel toward the team; influenced by similarity, small size, and regular interaction.
- Team Norms: Shared expectations and rules to regulate team members' behaviors.
- Types of Interdependence: -Reciprocal: mutual dependence -Sequential: dependence in steps -Pooled: independent work with common goal
Communication Processes
- Communication channels include verbal (written and spoken) and nonverbal (body language, tone).
- Digital communication is becoming the preferred channel for coordinating work.
- Social media is enabling collaboration.
- Active listening and feedback are essential for effective communication.
- Media richness refers to the amount of non-verbal information used.
Leadership and Power (Chapters 10, 11, 12)
- Shared leadership: Leadership as an assumed role, not a position
- Transformational leadership: behaviors to engage followers
- Managerial leadership: day-to-day management activities
- Power: ability to influence, motivate others, and enable them.
- Influence: use of power to alter someone's behavior
- Conflict: perceived opposition of interests causing negative or positive outcomes.
- Negotiation: decision-making situation in which two or more parties attempt to reach an agreement.
- Conflict handling styles: forcing, problem-solving, compromising, avoidance, yielding (accommodating).
Organizational Culture
- Culture is the values, assumptions, and beliefs shared by an organization.
- Culture influences employee behavior and perceptions.
- Dimensions of organizational culture include innovation, stability, respect for people, outcome orientation, attention to detail, team orientation, and aggressiveness.
- Strength of culture depends upon how widely and deeply values and assumptions are held.
- Culture functions to control systems, create social groups, and provide a sense making process.
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Description
This quiz explores the fundamentals of Organizational Behavior (OB), focusing on how individuals think, feel, and act within organizations. It examines the significance of OB in decision-making and workplace interactions, and highlights the role of human capital and stakeholder relationships in organizational success.
