Organizational Behavior: Cross-Functional Teams and Self-Managed Teams
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Questions and Answers

What is a characteristic of self-managed work teams?

  • They are led by a team leader chosen by management
  • They are only used in the automobile industry
  • They select their own members and evaluate each other's performance (correct)
  • They have a strong supervisory presence
  • What is the primary purpose of cross-functional teams?

  • To manage day-to-day operations of a single department
  • To make strategic decisions for the organization
  • To evaluate the performance of other teams
  • To coordinate complex projects across different departments (correct)
  • What technology do virtual teams use to collaborate?

  • Face-to-face meetings and printed reports
  • Radio and television broadcasts
  • Telephone and fax
  • Wide-area networks, videoconferencing, or e-mail (correct)
  • What is an important factor in determining team effectiveness?

    <p>The team's collective membership and task boundaries</p> Signup and view all the answers

    Which type of team is commonly used in the automobile industry?

    <p>Cross-functional teams</p> Signup and view all the answers

    What is a key characteristic of effective teams?

    <p>They have clear task boundaries</p> Signup and view all the answers

    What is a characteristic of self-managed work teams?

    <p>They are groups of employees who perform highly related or interdependent jobs</p> Signup and view all the answers

    What is the purpose of problem-solving teams?

    <p>To discuss ways of improving quality, efficiency, and the work environment</p> Signup and view all the answers

    What is a key aspect of team management?

    <p>Bringinging the team members closer to achieve the set targets</p> Signup and view all the answers

    What is a characteristic of teams in general?

    <p>Members are interdependent with respect to information, resources, knowledge and skills</p> Signup and view all the answers

    What is the ideal mindset of team members?

    <p>They should have similar interests and objectives</p> Signup and view all the answers

    What is not a characteristic of problem-solving teams?

    <p>They have the authority to unilaterally implement their suggestions</p> Signup and view all the answers

    What is the primary goal of a leader, according to the given definition of leadership?

    <p>To influence a group toward the achievement of a vision or set of goals</p> Signup and view all the answers

    According to the definition of leadership, what is the role of a leader in an organization?

    <p>To challenge the status quo and create visions of the future</p> Signup and view all the answers

    What is the primary focus of leadership?

    <p>Growing others</p> Signup and view all the answers

    What is the essence of leadership, according to Ronald Reagan's quote?

    <p>Getting people to do great things</p> Signup and view all the answers

    What is the relationship between leadership and management in an organization?

    <p>Leadership and management are complementary</p> Signup and view all the answers

    What is the key aspect of leadership in terms of interpersonal relationships?

    <p>Influencing others</p> Signup and view all the answers

    Study Notes

    Teamwork and Leadership

    • A team is a group of people who are interdependent with respect to information, resources, knowledge, and skills and who seek to combine their efforts to achieve a common goal.

    Types of Teams

    • Problem-Solving Teams: groups of 5 to 12 employees from the same department who meet to discuss ways of improving quality, efficiency, and the work environment.
    • Self-Managed Teams: groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors.
    • Cross-Functional Teams: teams made up of employees from about the same hierarchical level but different work areas, who come together to accomplish a task.
    • Virtual Teams: teams that use computer technology to unite physically dispersed members and achieve a common goal.

    Effective Team Characteristics

    • Four variables need to be in place for a team to work effectively: task, boundaries, norms, and norms adherence.
    • Task: the team knows what its task is.
    • Boundaries: the collective membership of the team is appropriate for the task to be performed.

    Leadership

    • Leadership is the ability to influence a group toward the achievement of a vision or set of goals.
    • Leadership is a process of interpersonal relationships through which a person attempts to influence the behavior of others for attaining a predetermined objective.
    • Organizations need strong leadership and strong management for optimal effectiveness.

    Definitions of Leadership

    • The process by which an agent induces a subordinate to behave in a desired manner.
    • The ability to influence a group toward the achievement of a vision or set of goals.

    Quotes on Leadership

    • "Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others." - Jack Welch
    • "The greatest leader is not necessarily the one who does the greatest things. He is the one that gets the people to do the greatest things." - Ronald Reagan

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    Description

    Learn about the characteristics and benefits of cross-functional teams and self-managed teams in organizational behavior. Discover how these teams operate and their impact on supervisory positions. Test your knowledge of this important concept in organizational management.

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