Cross-Functional Self-Managed Teams in Organizations: Quiz and Flashcards

Study Notes

A team is a group of people who are interdependent with respect to information, resources, knowledge, and skills and who seek to combine their efforts to achieve a common goal.

Problem-Solving Teams: groups of 5 to 12 employees from the same department who meet to discuss ways of improving quality, efficiency, and the work environment.
Self-Managed Teams: groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors.
Cross-Functional Teams: teams made up of employees from about the same hierarchical level but different work areas, who come together to accomplish a task.
Virtual Teams: teams that use computer technology to unite physically dispersed members and achieve a common goal.

Four variables need to be in place for a team to work effectively: task, boundaries, norms, and norms adherence.
Task: the team knows what its task is.
Boundaries: the collective membership of the team is appropriate for the task to be performed.

Leadership is the ability to influence a group toward the achievement of a vision or set of goals.
Leadership is a process of interpersonal relationships through which a person attempts to influence the behavior of others for attaining a predetermined objective.
Organizations need strong leadership and strong management for optimal effectiveness.

The process by which an agent induces a subordinate to behave in a desired manner.
The ability to influence a group toward the achievement of a vision or set of goals.

"Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others." - Jack Welch
"The greatest leader is not necessarily the one who does the greatest things. He is the one that gets the people to do the greatest things." - Ronald Reagan