Organization External Documents Quiz
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Questions and Answers

Which of the following documents is produced to provide a summary of financial information for a given year to stockholders?

  • Annual report (correct)
  • Letter granting or denying customer request
  • Thank you letter
  • Letter giving price for a product or service
  • If a customer requests credit for defective goods, which document would be used to communicate the company's decision?

  • Thank you letter
  • Annual report
  • Letter giving price for a product or service
  • Letter granting or denying customer request (correct)
  • Which document is used to express gratitude to individuals or entities that have assisted the company or its employees?

  • Annual report
  • Thank you letter (correct)
  • Letter giving price for a product or service
  • Letter granting or denying customer request
  • If a potential customer requests a quote for a specific product, fabrication, or service, which document would be used to provide the requested information?

    <p>Letter giving price for a product or service</p> Signup and view all the answers

    Which document is typically sent to suppliers, customers, or other entities that have assisted the company or its employees, expressing gratitude for their support?

    <p>Thank you letter</p> Signup and view all the answers

    Which type of letter can be categorized differently based on various criteria?

    <p>Business letter</p> Signup and view all the answers

    In terms of size, a personal letter may be described as:

    <p>Short and concise</p> Signup and view all the answers

    Which type of letter follows an officially recognized structure?

    <p>Business letter</p> Signup and view all the answers

    Which method is commonly used in a business letter for communication?

    <p>Persuasive and direct</p> Signup and view all the answers

    What is the primary nature of a business letter according to the text?

    <p>Impersonal and universal</p> Signup and view all the answers

    Which type of letter generally cannot be easily categorized?

    <p>Personal letter</p> Signup and view all the answers

    What attitude should be adopted when writing a business letter based on the text?

    <p>&quot;You&quot; attitude</p> Signup and view all the answers

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