18 Questions
What is an organization chart used for?
To define the main parts of an enterprise and its hierarchy
What is a key benefit of knowing the organizational structure?
More efficient communication
What is a characteristic of a divisional structure?
Autonomous divisions overseeing a product or customer segment
What is a key difference between a divisional and geographic structure?
One is based on products, and the other is based on locations
What is the primary criterion for organizing a functional structure?
Functions or departments
What is a common feature of both divisional and geographic structures?
Each division has a functional structure
What type of information is typically included in an organisation chart?
Hierarchical structure of the organisation
What is the primary purpose of a personnel file?
To maintain a record of employee performance and development
What is the main function of a staff planning chart?
To manage workforce capacity and resource allocation
What is the purpose of a company handbook?
To outline the company's policies and procedures
What type of information is typically included in a manual of best practice or procedures?
Step-by-step guides for tasks and processes
What is the primary goal of communicating organisational information to interested parties?
To ensure that employees have access to the information they need
What type of organizational structure is described, where functional and product/customer/project organizations are combined?
Matrix Structure
Who is responsible for overseeing the staff in the matrix structure?
Project Manager
What is the advantage of open plan office design in terms of supervision?
Efficient supervision and even distribution of work
Why is natural light preferred in office design?
To reduce eye strain
What is a consideration when selecting an office site location?
Space for expansion in the future
What is a potential drawback of having noisy machines in open plan offices?
Distracted employees
Test your understanding of the organization chart, which defines the main parts of the enterprise, key roles, and lines of authority. Learn how it facilitates efficient communication, accurate delivery of mail, and effective handling of queries.
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