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Questions and Answers
What are the three characteristics of an activity that can be associated with multitasking in a management role?
Variety, fragmentation, and brevity
What are the four essential functions that every role undertaken by a manager accomplishes?
Planning, Organizing, Leading, and Controlling
Why is it important for managers to have time to plan and think?
Because management cannot be practiced as independent parts, and managers need time to reflect and plan to be effective.
What is a major threat to small businesses, and how can it be addressed?
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How do the management roles differ for small business managers compared to larger organizations?
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What is a key difference in management approach between for-profit and nonprofit organizations?
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What is essential for effective management in today's fast-paced work environment?
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Why is leadership development important for management talent in nonprofit organizations?
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What is a key challenge in team building for managers in fast-paced work environments?
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What is essential for effective communication in management roles?
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Study Notes
Organizational Effectiveness
- Organization is a social entity that is goal-directed and deliberately structured.
- Organizational effectiveness refers to providing a product or service that customers value.
- Organizational efficiency refers to the amount of resources used to achieve an organizational goal.
Management Skills
- Three categories of skills: conceptual, human, technical.
- Managers must possess these skills, with varying degrees of application.
- The application of management skills changes as managers move up the hierarchy.
Management Failures
- Common management failures include:
- Not listening to customers
- Inability to motivate employees
- Not building teams
- Inability to create cooperation
- Failure to clarify performance expectations
- Poor communication and interpersonal skills
Environmental Shifts
- Rapid environmental shifts include:
- Technology
- Globalization
- Shifting social values
- In the new workplace, work is free-flowing and flexible.
- Success depends on innovation and continuous improvement.
Managerial Roles
- Managers:
- Do more with less
- Engage hearts and minds
- See change as natural
- Inspire vision and cultural values
- Allow people to create a collaborative and productive workplace
- Management is the attainment of organizational goals in an effective and efficient manner through planning, organizing, leading, and controlling organizational resources.
Effective Management
- Today's effective manager is an enabler who helps people do and be their best.
- Today's best managers are "future-facing."
- Managers employ an empowering leadership style.
Multitasking and Work Pace
- Adventures in multitasking involve:
- Variety
- Fragmentation
- Brevity
- Less than nine minutes on most activities
- Managers shift gears quickly.
- Life on speed dial involves:
- Working at an unrelenting pace
- Being interrupted by disturbances
- Always working (catching up)
Manager Roles and Functions
- Role: Set expectations for a manager's behavior
- Every role undertaken by a manager accomplishes the functions of:
- Planning
- Organizing
- Leading
- Controlling
Importance of Manager Roles
- Manager roles are important to understand, but they are not discrete activities.
- Management cannot be practiced as independent parts.
- Managers need time to plan and think.
Small Businesses and Nonprofits
- Small businesses are growing, but inadequate management skills are a threat.
- The roles for small business managers differ.
- Entrepreneurs must promote the business.
- Nonprofits need management talent to make social impact.
- More focus on keeping costs low is needed, and measuring intangibles like "improving public health" is essential.
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Description
Learn about the basics of organization, including what an organization is, organizational effectiveness and efficiency, and the three categories of skills required for management.
