Podcast
Questions and Answers
What is the capital of France?
What is the capital of France?
- Madrid
- Paris (correct)
- Rome
- Berlin
Who painted the Mona Lisa?
Who painted the Mona Lisa?
- Vincent van Gogh
- Pablo Picasso
- Leonardo da Vinci (correct)
- Michelangelo
Which planet is known as the Red Planet?
Which planet is known as the Red Planet?
- Mars (correct)
- Venus
- Saturn
- Jupiter
What are services produced entirely by the customer without any direct involvement or interaction with the firm's employees?
What are services produced entirely by the customer without any direct involvement or interaction with the firm's employees?
Which type of service refers to programs that reward customers based on the frequency of their business?
Which type of service refers to programs that reward customers based on the frequency of their business?
What refers to services that are designed to differentiate a company's product or service from its competitors?
What refers to services that are designed to differentiate a company's product or service from its competitors?
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