Podcast
Questions and Answers
What type of coffee does the customer in the coffee shop conversation order?
What type of coffee does the customer in the coffee shop conversation order?
What is included in the customer's coffee order in the coffee shop conversation?
What is included in the customer's coffee order in the coffee shop conversation?
How does the customer in the tea order conversation pay for their order?
How does the customer in the tea order conversation pay for their order?
What is the total cost of the customer's order in the coffee shop conversation?
What is the total cost of the customer's order in the coffee shop conversation?
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Why does the customer in the loyalty card points conversation need to use their points soon?
Why does the customer in the loyalty card points conversation need to use their points soon?
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What does the customer in the tea order conversation order to eat?
What does the customer in the tea order conversation order to eat?
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What can you say when you arrive at the restaurant if you have a reservation?
What can you say when you arrive at the restaurant if you have a reservation?
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How can you ask for a specific drink when the waiter asks what you want to drink?
How can you ask for a specific drink when the waiter asks what you want to drink?
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What can you say to get the waiter's attention if you need something during the meal?
What can you say to get the waiter's attention if you need something during the meal?
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How can you ask for a modification to a dish when ordering?
How can you ask for a modification to a dish when ordering?
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What can you say when the waiter asks if you want something else after the meal?
What can you say when the waiter asks if you want something else after the meal?
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How can you ask for bread or condiments during the meal?
How can you ask for bread or condiments during the meal?
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What can you say when the waiter asks about your meal?
What can you say when the waiter asks about your meal?
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How can you ask to take leftovers with you?
How can you ask to take leftovers with you?
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Study Notes
Coffee Shop Conversations
- A customer orders a coffee to go and asks for a dark roast, medium size.
- The customer requests sugar and cream with their coffee.
- The total cost of the coffee is $4.
- The customer is thanked and wished to have a nice day.
Tea Order
- A customer asks if the shop has tea and is offered a variety of options.
- The customer orders green tea to be consumed in the shop.
- The customer is asked if they would like to eat something and is offered cookies.
- The customer buys cookies to take away.
- The total cost of the tea and cookies is $10.
- The customer pays with a card and requests a receipt.
Using Loyalty Card Points
- A customer asks for their bill and is told the total is $8.
- The customer decides to use their loyalty card points to pay.
- The customer is advised to use their points regularly, as they have accumulated a lot.
- The customer is reminded that their points expire at the end of the month.
- The customer plans to use their points before they expire.
Coffee Shop Transactions
- A customer orders a coffee to go, specifying a dark roast and medium size, and requests sugar and cream as additives.
- The total cost of the coffee is $4.
- The customer is thanked and wished to have a nice day after making the purchase.
Tea Order and Snacks
- A customer inquires about tea options and is offered a variety of choices.
- The customer selects green tea to be consumed in the shop.
- The customer is offered cookies to accompany their tea and decides to purchase some to take away.
- The total cost of the tea and cookies is $10.
- The customer pays with a card and receives a receipt.
Loyalty Card Points
- A customer is informed that their bill totals $8.
- The customer decides to use their accumulated loyalty card points to pay for the bill.
- Customers are advised to use their points regularly to avoid accumulation.
- Loyalty card points expire at the end of the month, and customers should plan to use them before they expire.
Making a Reservation
- To book a table, say "I'd like to book a table for this evening, please" or specify a time.
- The receptionist may ask about the number of people, respond with "Just me" or "X number of people".
- Provide your name for the reservation, e.g., "Under the name of Mr. Jonathan Shufflebottom".
Arriving at the Restaurant
- When arriving, announce your reservation with "Good evening, I have a reservation under the name [Your Name]".
- Without a reservation, ask "Are you fully booked?" or "Do you have a table for one by any chance?"
Ordering Drinks
- To order a drink, say "Could I have a beer, please?" or specify the type of wine.
- For water, say "Just water for me, thanks" or "Could I have a glass of tap water, please?"
Ordering Food
- Indicate readiness to order with "I'm ready to order now" or request more time.
- When ordering, specify the dish, e.g., "To start, I'll have [dish]" or "I'll go for the [dish]".
- Ask about ingredients or modifications with "Does the [dish] have [ingredient] in it?" or "Could you remove the [ingredient] from the [dish]?"
During the Meal
- Make eye contact or raise your hand to get the waiter's attention.
- Say "Excuse me" to get attention if needed.
- Request items like bread or condiments with "Could I have [item], please?"
Finishing Up
- When offered more, ask for the dessert menu or decline with "No, we're fine, thank you".
- Request a doggy bag with "Could you put this in a doggy bag for me, please?"
- Respond to meal satisfaction with "Yes, thank you, everything was delicious" or mention a specific issue.
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Description
Practice conversational English in a coffee shop setting, including ordering coffee and tea, and making requests. Improve your communication skills for everyday situations.
