Oral Communication in Context

Questions and Answers

Which of the following are elements in the process of communication? (Select all that apply)

Receiver (correct)

Feedback (correct)

Symbols

Message (correct)

Sender (correct)

What is the definition of communication according to Webster?

A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior.

Communication is always a perfect process.

False

What is noise in communication?

A hindrance that can obstruct the effective transmission and reception of messages. Signup and view all the answers

The process of communication includes sending a message through a ______.

channel Signup and view all the answers

Match the terms with their definitions:

Encoding = The process of expressing the idea into an appropriate medium. Decoding = Translating the encoded message into a language that can be understood. Feedback = The response of the receiver to the message. Noise = Any hindrance that affects communication. Signup and view all the answers

Study Notes

Definition of Communication

Communication involves the exchange of information between individuals using a common system of symbols, signs, or behavior.
It encompasses sharing and conveying messages across various channels, contexts, media, and cultures.

Nature of Communication

Process: Communication occurs when two or more parties exchange ideas via verbal (spoken or written) and nonverbal (actions) means.
Art over Science: Effective communication relies on underlying principles rather than strict rules, emphasizing creativity and adaptation.
Interaction: Involve sender and receiver roles, where both participate in the communication experience.
Modes: Communication is expressed through both verbal (words) and nonverbal (gestures, symbols) methods, encompassing ideas and emotions.
Inevitability: Communication is ongoing; even unintentional messages are conveyed, making it irreversible and unrepeatable.

Elements of the Communication Process

Sender: Initiates the communication process, transmitting messages in various forms (e.g., words, symbols).
Message: The information intended for communication that can be verbal or non-verbal, forming the core of the exchange.
Encoding: The process of translating ideas into suitable forms for communication (words, symbols, gestures).
Channel: The medium through which the encoded message is passed, which can include face-to-face, phone, or digital platforms.
Receiver: The intended recipient of the message, who must understand the content based on their knowledge and relationship with the sender.
Decoding: The interpretation process where the receiver translates the encoded message into comprehensible language.
Feedback: The response from the receiver, indicating whether the message was effectively understood.
Noise: Any interference that hinders communication, categorized into:
- Physical noise (e.g., loud music, distractions),
- Physiological noise (e.g., physical discomfort affecting concentration),
- Psychological noise (e.g., biases or emotions impacting perception).