Optometry Marketing 3rd Year
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Questions and Answers

Which of the following best describes marketing?

  • A one-time transaction between buyers and sellers.
  • An exclusive focus on advertising and promotion.
  • A method to maximize profits without considering customer needs.
  • A social and managerial process to obtain needs and wants. (correct)
  • Human demands are defined as wants that are not backed by buying power.

    False

    What are the two actions a person might take when a need is not satisfied?

    Look for an object that will satisfy it or try to reduce the need.

    Marketing is about generating _________ at a profit.

    <p>customer value</p> Signup and view all the answers

    Match the following terms with their definitions:

    <p>Human Needs = State of felt deprivation Human Wants = Needs directed to specific objects influenced by culture Demands = Wants backed by buying power Marketing Offering = Combination of products, services, and experiences offered to satisfy needs</p> Signup and view all the answers

    Which of the following is NOT an objective of marketing?

    <p>To promote products without consideration for customer needs.</p> Signup and view all the answers

    The core concept of marketing includes only financial profitability.

    <p>False</p> Signup and view all the answers

    What is the basic concept of marketing regarding human needs?

    <p>The state of felt deprivation for basic human requirements.</p> Signup and view all the answers

    Study Notes

    Introduction to Marketing

    • Marketing is a social and managerial process that enables individuals and groups to obtain what they need and want through the creation and exchange of products and value.
    • No single definition exists; it encompasses the ability to satisfy customers, identifying favorable opportunities, gaining competitive edges, ensuring profitability, maximizing market position, and increasing market share in target markets.

    Key Aspects of Marketing

    • The essence of marketing is to identify and meet human and social needs profitably while generating customer value.
    • Marketing involves creating, communicating, and delivering value to customers and managing customer relationships to benefit the organization and stakeholders.

    Core Concepts of Marketing

    • Human Needs: Fundamental requirements such as food, clothing, safety, affection, and the need for knowledge and self-expression.
    • Human Wants: Specific desires shaped by culture and individual behavior (e.g., wanting a BigMac as a means to satisfy the need for food).
    • Demands: Wants that are supported by purchasing power.

    Marketing Offering and Value

    • Marketing Offering: A combination of products, services, information, or experiences provided to the market to meet needs or wants.
    • Offers can include services, activities, people, places, information, or ideas.
    • Value: Customers form expectations regarding the value of a product, which is based on:
      • The overall capacity of a product to satisfy their needs.
      • Satisfaction of customer requirements at the lowest possible cost.

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    Description

    This quiz provides an introduction to marketing specifically tailored for optometry students. It covers the essential concepts of marketing as a managerial process, focusing on how products and value are created and exchanged. Designed for 3rd-year students in the Optometry Business Management program.

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