Operations Management Techniques
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Questions and Answers

Aesthetics is a dimension of product quality that refers to the reliability of a product.

False

Good quality products can lead to higher production costs.

False

Distance is a factor that does not affect transportation costs.

False

The transportation model is used to maximize shipping costs.

<p>False</p> Signup and view all the answers

Operations Management techniques can be broadly classified into four categories: Computer-Aided Design (CAD), Computer-Aided Manufacturing System (CAM), Standard for the Exchange of Product Data, and Supply-Chain Management (SCM).

<p>False</p> Signup and view all the answers

Having a good reputation for quality can lead to lower prices for products.

<p>False</p> Signup and view all the answers

Transportation costs refer only to the costs of transporting raw materials.

<p>False</p> Signup and view all the answers

Enterprise Resource Planning (ERP) only links manufacturing and finance functions through a common software platform.

<p>False</p> Signup and view all the answers

The main benefit of ERP solution is that it reduces database errors.

<p>False</p> Signup and view all the answers

Operations strategy deals with all aspects of an organization.

<p>False</p> Signup and view all the answers

Quality refers to the ability of a product or service to meet customer expectations only.

<p>False</p> Signup and view all the answers

Understanding customer expectations is not important for organizations.

<p>False</p> Signup and view all the answers

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