Operations Management Techniques

Aesthetics is a dimension of product quality that refers to the reliability of a product.

Good quality products can lead to higher production costs.

Distance is a factor that does not affect transportation costs.

The transportation model is used to maximize shipping costs.

Operations Management techniques can be broadly classified into four categories: Computer-Aided Design (CAD), Computer-Aided Manufacturing System (CAM), Standard for the Exchange of Product Data, and Supply-Chain Management (SCM).

Having a good reputation for quality can lead to lower prices for products.

Transportation costs refer only to the costs of transporting raw materials.

Enterprise Resource Planning (ERP) only links manufacturing and finance functions through a common software platform.

The main benefit of ERP solution is that it reduces database errors.

Operations strategy deals with all aspects of an organization.

Quality refers to the ability of a product or service to meet customer expectations only.

Understanding customer expectations is not important for organizations.