Operations Management Fundamentals Quiz
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Questions and Answers

What is the primary responsibility of the operations management?

  • Financial management
  • Creating goods and providing services (correct)
  • Human resource management
  • Sales and marketing
  • Which term best defines operations management?

  • Quality control and assurance
  • Management of systems or processes creating goods and/or providing services (correct)
  • Customer relationship management
  • Strategic planning and development
  • What are goods in the context of operations management?

  • Marketing and advertising materials
  • Intangible assets and intellectual property
  • Physical items including raw materials, parts, subassemblies, and final products (correct)
  • Financial resources and investments
  • What are the two major aspects of process management?

    <p>Design and improvement</p> Signup and view all the answers

    What is a key aspect of operations management decision making?

    <p>Balancing efficiency and effectiveness</p> Signup and view all the answers

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