Operations Management and Economic Growth Quiz
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Questions and Answers

What are the key roles of Operations Management in economies?

  • Service Management System, Enhancing Guest Experiences, Sound Knowledge, and Understanding
  • Employment, Income Tax Revenues, Foreign Exchange Earnings, and Infrastructures (correct)
  • Marketing, Investments, Management, and Organizational skills
  • Tourism, Technology, Global travel, and Consumer spending

    • What is the significance of tourism in economies?

  • Many governments see tourism as offering new employment opportunities
  • Holidays are a defining feature of non-work for many workers
  • Tourism is a basic right in the developed, Westernized industrialized countries
  • Tourism is increasingly becoming associated with quality of life issues (correct)

    • What is a Service Management System (SMS)?

  • A framework for consumer spending on discretionary items
  • A comprehensive management system for managing various aspects of an organization's operations (correct)
  • A technology for booking travel-related products
  • A system for global travel accessibility

    • Why is a Service Management System vital for organizations?

    <p>For optimizing organizational performance and delivering exceptional customer service</p> Signup and view all the answers

    What is the perception of consumer spending on discretionary items like travel and tourism?

    <p>It is being perceived as a less costly item in household budgets</p> Signup and view all the answers

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