Podcast
Questions and Answers
Which of the following best describes the role of an operating system?
Which of the following best describes the role of an operating system?
- It is responsible for installing software applications
- It is responsible for creating computer networks
- It provides a user interface to the computer hardware (correct)
- It is responsible for troubleshooting personal computer (PC) operating systems
What is one of the main responsibilities of a professional IT support representative or PC service technician?
What is one of the main responsibilities of a professional IT support representative or PC service technician?
- Troubleshooting personal computer (PC) operating systems (correct)
- Configuring computer networks
- Maintaining software applications
- Installing computer hardware
Why is it important for an IT support representative to understand the basics of an operating system?
Why is it important for an IT support representative to understand the basics of an operating system?
- To configure computer hardware
- To create computer networks
- To install software applications
- To provide effective support for all types of system environments (correct)