Operating System Configuration and Troubleshooting
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Questions and Answers

Which tabs of the Internet Options utility in Control Panel would you use to set the home page and enable the pop-up blocker?

  • Security, Privacy
  • Connections, Security
  • General, Security
  • General, Privacy (correct)

    • Where can you quickly look in the OS to see if there is a problem with the onboard NIC driver?

  • Device Manager (correct)
  • Ease of Access
  • File Explorer Options
  • Programs and Features

    • How can you set a Windows 10 PC to show the time and date for a specific location?

  • In Control Panel, choose Date and Time, then select Set Time Zone Automatically
  • In Windows Settings, choose Date And Time, then select Synchronize Your Clock
  • In Windows Settings, choose Time & Language, then choose Date & time, and select Set time automatically and Set time zone automatically (correct)
  • In Windows Settings, choose Time & Language, then Date & time, and select Set time automatically

    • Where can you enable voice activation for as many applications as possible in Windows 10?

    <p>Windows Settings, Accessibility</p> Signup and view all the answers

    What is the shortcut key to open the Task Manager in Windows?

    <p>Ctrl+Shift+Esc</p> Signup and view all the answers

    Which utility in Control Panel is used to configure Internet connections on a Windows workstation?

    <p>Internet Options</p> Signup and view all the answers

    What tool can be used to identify the application causing a problem?

    <p>Performance Monitor</p> Signup and view all the answers

    Where can the CEO configure settings to restrict microphone access for certain apps?

    <p>Windows Settings, Privacy</p> Signup and view all the answers

    What is the appropriate subnet mask for a computer with IP address 200.100.1.10 and network number 200.100.0.0?

    <p>255.255.0.0</p> Signup and view all the answers

    Where will a Windows client computer get its IP address and subnet mask from if it's on a network with a DHCP and DNS server?

    <p>DHCP server</p> Signup and view all the answers

    What is not a required setting to configure when setting up a static IP of 110.110.1.5 for a server?

    <p>Computer name</p> Signup and view all the answers

    What tool can be used to view and manage running applications on a Windows computer?

    <p>Task Manager</p> Signup and view all the answers

    What utility is used to configure the laptop's power settings to turn off the display after a certain period of inactivity?

    <p>Power Options</p> Signup and view all the answers

    How do you navigate to the D: drive from the C:\window\system32 directory in the Command Prompt?

    <p>cd D:\</p> Signup and view all the answers

    Which of the following Windows 10 editions support up to four CPU sockets?

    <p>Pro for Workstations and Enterprise</p> Signup and view all the answers

    What is a limitation of installing an operating system on a workstation with a 32-bit processor?

    <p>You can only install a 32-bit operating system.</p> Signup and view all the answers

    What is the architecture of the Windows 10 operating system being installed on a friend's computer?

    <p>64-bit</p> Signup and view all the answers

    What is the minimum number of CPU sockets required for a Windows 10 Pro for Workstations installation?

    <p>One</p> Signup and view all the answers

    What is a characteristic of managed Apple IDs?

    <p>They are created by a company for its employees</p> Signup and view all the answers

    What type of authentication is the accounting department using?

    <p>Two-factor authentication</p> Signup and view all the answers

    Which filesystem is optimized for flash drives?

    <p>exFAT</p> Signup and view all the answers

    What is the correct command to rename a file in Linux?

    <p>mv docs newdocs</p> Signup and view all the answers

    Which software package allows Linux, Windows, and other operating systems to share files and resources across a network?

    <p>Samba</p> Signup and view all the answers

    Which Control Panel utility displays information about the system's hardware, including the amount of RAM and processor type?

    <p>System</p> Signup and view all the answers

    What type of token can be used as an alternative to a key fob for multifactor authentication?

    <p>Software token</p> Signup and view all the answers

    What wireless protocol is used in WPA to compensate for the weak encryption of WEP?

    <p>TKIP</p> Signup and view all the answers

    Which Active Directory concept can be used to enforce security settings on a group of computers?

    <p>Group Policy</p> Signup and view all the answers

    What is the purpose of the RADIUS protocol?

    <p>To authenticate remote users to a dial-in access server</p> Signup and view all the answers

    What is the name of the Active Directory function that locks out a user after a specified number of bad login attempts?

    <p>Failed login attempts restrictions</p> Signup and view all the answers

    What is the purpose of an Organizational Unit in Active Directory?

    <p>To create a directory subdivision</p> Signup and view all the answers

    Study Notes

    Management Tools

    • Performance Monitor is used to identify the application causing a problem.
    • Device Manager is used to check for problems with the onboard Network Interface Card (NIC) driver.
    • Computer Management is not used to identify the application causing a problem.

    Privacy Settings

    • Windows 10 PC microphone settings can be configured in Windows Settings, under Privacy, then Microphone.

    Networking

    • The subnet mask for an IP address 200.100.1.10 with a network number 200.100.0.0 is 255.255.0.0.
    • A Windows client computer on a network with a DHCP and DNS server will automatically get its IP address and subnet mask from the DHCP server.
    • A static IP address of 110.110.1.5 requires configuration of the default gateway, but not the DNS server.

    Authentication

    • Two-factor authentication involves using a username and password, then inserting a fob into a USB port.
    • An external hardware token is used in two-factor authentication.
    • Managed Apple IDs are created by a company for its employees, and an IT administrator can remove or update the account.

    File Systems

    • exFAT is optimized for flash drives.

    Linux

    • The command to rename a file named "docs" to "newdocs" is mv docs newdocs.
    • Samba allows Linux, Windows, and other operating system platforms to use shared files, shared printers, and other resources across a network or the Internet.

    System Information

    • The System utility in Control Panel is used to view information about the processor and RAM.

    Internet Options

    • The General and Security tabs of the Internet Options utility in Control Panel are used to set the home page and enable the pop-up blocker.

    Network Connection

    • Device Manager is used to check for problems with the onboard NIC driver.

    Time Zone

    • The time and date for a specific location can be set in Windows Settings, under Time & Language, then Date & time, and selecting Set time automatically.

    Accessibility

    • Voice activation for many applications can be enabled in Windows Settings, under Accessibility.

    Power Options

    • Power Options is used to configure settings for when the laptop is on battery power or plugged in.

    Command Prompt

    • The command to navigate to drive D: is cd D:.

    Windows 10 Editions

    • Pro and Pro for Workstations support up to four CPU sockets.

    Operating System Installation

    • A 32-bit processor can only install a 32-bit operating system.

    Multifactor Authentication

    • A software token can be used for multifactor authentication.

    Wireless Protocols

    • TKIP is used in WPA to compensate for the weak encryption of WEP.
    • AES is used in WPA2 and is more secure than TKIP.

    Active Directory

    • Group Policy is used to enforce security settings.
    • Organizational unit is a directory subdivision within which may be placed users, groups, computers, and other objects.
    • RADIUS is used to authenticate remote users to a dial-in access server.

    Authentication Encryption Protocols

    • TACACS+ is an older protocol developed by Cisco but became an open protocol in the 1990s.
    • AES is used in WPA2 and is more secure than TKIP.

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    Test your knowledge of configuring internet connections and troubleshooting network issues on a Windows workstation. Learn how to set the home page and enable the pop-up blocker, and troubleshoot common network problems.

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