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Questions and Answers
Which type of question is used to obtain a specific answer from the customer in online purchasing?
Which type of question is used to obtain a specific answer from the customer in online purchasing?
- Open ended question
- Contingency question
- Multiple choice question
- Close ended question (correct)
Which type of question is used to obtain additional information from the customer in online purchasing?
Which type of question is used to obtain additional information from the customer in online purchasing?
- Open ended question (correct)
- Close ended question
- Contingency question
- Yes/No question
Which type of question is used to determine the customer's preferences or opinions in online purchasing?
Which type of question is used to determine the customer's preferences or opinions in online purchasing?
- Likert scale question (correct)
- Close ended question
- Open ended question
- Contingency question
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