Online Marketing and SEO Basics
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Questions and Answers

Which of the following is NOT a reason to go online with your business?

  • Expand your business globally
  • Reduce your marketing budget (correct)
  • Enhance your business's visibility on the web
  • Sell products or services online

A business needs a website to have an online presence.

False (B)

What does SEO stand for?

Search Engine Optimization

The primary purpose of ______ marketing is to engage customers through targeted messages in their inbox.

<p>Email</p> Signup and view all the answers

Which of the following is an example of a platform for local listings?

<p>Google (A)</p> Signup and view all the answers

Match the following online marketing terms with their definitions:

<p>SEM = Pay for ad space in search results Display Advertising = Create ads to promote across websites Web Address = The address typed to access a website IP Address = A unique number identifying an internet-connected device</p> Signup and view all the answers

What is one key element necessary for effective website content strategy?

<p>Defining your goals by understanding customer needs</p> Signup and view all the answers

Which of the following features are commonly associated with dynamic websites?

<p>Real-time updates and interactive elements (B)</p> Signup and view all the answers

A user-friendly website should have a complicated structure to keep things interesting.

<p>False (B)</p> Signup and view all the answers

What is one important factor to consider for mobile-friendliness?

<p>Responsive design</p> Signup and view all the answers

Search engines perform __________ to follow links and discover new content.

<p>crawling</p> Signup and view all the answers

Match the following website design practices to their respective types:

<p>Optimizing image resolution = Do's Ignoring testing = Don'ts Ensuring fast load times = Do's Overloading the site with unnecessary elements = Don'ts</p> Signup and view all the answers

Which of the following is NOT a factor that influences search engine ranking?

<p>Color scheme of the website (B)</p> Signup and view all the answers

Testing your website across various platforms is considered a best practice.

<p>True (A)</p> Signup and view all the answers

What is a Call to Action (CTA) in web design?

<p>A prompt that encourages visitors to take a specific action.</p> Signup and view all the answers

Search engines create an __________ that is a vast database of web pages.

<p>index</p> Signup and view all the answers

What is the primary purpose of Search Engine Optimization (SEO)?

<p>To improve organic search engine rankings (D)</p> Signup and view all the answers

Mobile optimization is crucial for tourism websites because many users will not return to a non-functional mobile site.

<p>True (A)</p> Signup and view all the answers

What are backlinks often referred to as in relation to SEO performance?

<p>Votes of confidence</p> Signup and view all the answers

SEO has a better return on investment (ROI) than traditional ______.

<p>media</p> Signup and view all the answers

Match the SEO/SEM terms with their definitions:

<p>SEO = Optimizing site content for organic search results SEM = Using paid ads to appear in search results Backlinks = Links from other websites that improve SEO Mobile Optimization = Ensuring a site functions well on mobile devices</p> Signup and view all the answers

Which statement best describes the importance of being on the first page of search results?

<p>92% of traffic is generated by it (A), It significantly increases the chance of engagement (B)</p> Signup and view all the answers

Quality backlinks are less important than having a large number of low-quality backlinks.

<p>False (B)</p> Signup and view all the answers

How can content marketing help in gaining backlinks?

<p>By creating valuable content that others want to link to</p> Signup and view all the answers

A well-optimized title accurately reflects the ______ of the page.

<p>content</p> Signup and view all the answers

What percentage of website traffic is sourced from search engines?

<p>64% (C)</p> Signup and view all the answers

Which of the following is a characteristic of complex marketing campaigns?

<p>Involves sequence of messages (A)</p> Signup and view all the answers

Simple marketing campaigns are typically more expensive than complex campaigns.

<p>False (B)</p> Signup and view all the answers

What are the first two steps of the SOSTAC plan?

<p>Situation and Objectives</p> Signup and view all the answers

A good marketing campaign should define a brand __________.

<p>experience</p> Signup and view all the answers

Match the type of social media platform with its primary usage:

<p>Facebook = Building an audience and stable image Twitter = Platform for easy bookings Instagram = Sharing great photos LinkedIn = Professional networking</p> Signup and view all the answers

What is one benefit of sharing content on social media?

<p>It increases your site's visibility. (B)</p> Signup and view all the answers

Engaging with users on social media can negatively affect your site's SEO.

<p>False (B)</p> Signup and view all the answers

Name one of the 10 most popular social media platforms in 2023.

<p>Facebook</p> Signup and view all the answers

To create a successful social media marketing strategy, it is essential to define your _____ audience.

<p>target</p> Signup and view all the answers

Match the following aspects of social media marketing with their definitions:

<p>Goals = The outcomes you want from your efforts Metrics = Creating a data-driven marketing strategy Content mix = Recurring ideas or post types to include in your programming Channels = The social networks you want to dedicate your time to</p> Signup and view all the answers

Which of the following is NOT a component of a social media marketing strategy?

<p>Choosing colors for your website (B)</p> Signup and view all the answers

Producing quality content is crucial for boosting social media shares.

<p>True (A)</p> Signup and view all the answers

What is the primary purpose of a marketing campaign?

<p>To promote a product through various media.</p> Signup and view all the answers

______ can be utilized to drive traffic and sales through social media.

<p>Social media marketing</p> Signup and view all the answers

What does the term 'infrastructure' refer to in a social media marketing strategy?

<p>The process and tools for execution. (D)</p> Signup and view all the answers

Which of the following is a method of Search Engine Marketing (SEM)?

<p>Bidding on relevant keywords (D)</p> Signup and view all the answers

A business must have a website to establish an effective online presence.

<p>False (B)</p> Signup and view all the answers

What does IP stand for in terms of internet connectivity?

<p>Internet Protocol</p> Signup and view all the answers

Search Engine __________ helps improve your site's rank in organic search results.

<p>Optimization</p> Signup and view all the answers

Match the platforms with their primary purposes:

<p>Google = Search Engine Facebook = Social Media Booking.com = Accommodations and services YouTube = Video Sharing</p> Signup and view all the answers

Which of the following is a key component of a website's content strategy?

<p>Developing a basic sitemap (A)</p> Signup and view all the answers

Name one example of a platform used for Display Advertising.

<p>Google Ads</p> Signup and view all the answers

Which of the following statements about dynamic websites is true?

<p>They include interactive elements and frequently updating content. (B)</p> Signup and view all the answers

All websites should have the same structure to be user-friendly.

<p>False (B)</p> Signup and view all the answers

Name one factor that influences search engine ranking.

<p>Keywords</p> Signup and view all the answers

To ensure a site is user-friendly, it is important to have a consistent ______ layout.

<p>page</p> Signup and view all the answers

Match the following website design practices with their corresponding recommendations:

<p>Optimize image resolution = Ensure fast load times Test on different platforms = Launch without testing Build only for desktop devices = Ensure mobile-friendliness Focus on helpful, engaging content = Overload the site with unnecessary elements</p> Signup and view all the answers

Which of the following is a recommendation for making a website mobile-friendly?

<p>Ensure the website is responsive. (B)</p> Signup and view all the answers

Crawling is the process where search engines organize content into an index.

<p>False (B)</p> Signup and view all the answers

What is a Call to Action (CTA) in the context of web design?

<p>A prompt for visitors to take a specific action.</p> Signup and view all the answers

Search engines follow links during the ______ process to find new content.

<p>crawling</p> Signup and view all the answers

What characterizes a complex marketing campaign?

<p>Uses multiple mediums and messages over time (D)</p> Signup and view all the answers

Simple marketing campaigns are typically less expensive than complex marketing campaigns.

<p>True (A)</p> Signup and view all the answers

What does the 'S' in SOSTAC stand for?

<p>Situation</p> Signup and view all the answers

In a marketing campaign, a well-defined budget is crucial for __________ campaigns.

<p>complex</p> Signup and view all the answers

Match the following social media platforms with their primary use:

<p>Facebook = Building an audience Twitter = Easy bookings Instagram = Showcasing photos LinkedIn = Professional networking</p> Signup and view all the answers

Which of the following is NOT a benefit of using social media for SEO?

<p>Higher site speed (A)</p> Signup and view all the answers

Social media marketing strategies do not require measurable goals.

<p>False (B)</p> Signup and view all the answers

Name one of the top three social media platforms by active users in 2023.

<p>Facebook</p> Signup and view all the answers

Engagement on social media can increase your chances of being noticed by __________.

<p>search engines</p> Signup and view all the answers

Match the social media platforms with their reported number of active users:

<p>Facebook = 3 billion Instagram = 2 billion WhatsApp = 2.8 billion YouTube = 2.5 billion</p> Signup and view all the answers

What is a key component of a social media marketing strategy?

<p>Defining goals (C)</p> Signup and view all the answers

Producing quality content is essential for encouraging social media shares.

<p>True (A)</p> Signup and view all the answers

What is the primary goal of a marketing campaign?

<p>To promote a product or service</p> Signup and view all the answers

A __________ is a plan to drive traffic and sales through social media.

<p>social media marketing strategy</p> Signup and view all the answers

Which of the following is NOT a step in developing a social media marketing strategy?

<p>Develop interactive games (C)</p> Signup and view all the answers

What percentage of website traffic comes from search engines?

<p>64% (B)</p> Signup and view all the answers

SEO has a better return on investment (ROI) than traditional media.

<p>True (A)</p> Signup and view all the answers

Mobile optimization is crucial because _____ of users won't return to a site if it doesn't function well on mobile.

<p>46%</p> Signup and view all the answers

Match the following terms related to SEO with their descriptions:

<p>Backlinks = Links from other websites to yours SEO = Optimizing website content for organic search results SEM = Paid advertisements for search visibility Mobile Optimization = Ensuring a website functions well on mobile devices</p> Signup and view all the answers

Which of the following factors is considered more important for SEO?

<p>Quality backlinks from reputable sites (B)</p> Signup and view all the answers

Getting backlinks is simply a matter of quantity rather than quality.

<p>False (B)</p> Signup and view all the answers

What is one key element crucial for effective SEO in tourism?

<p>Ranking high for relevant keywords</p> Signup and view all the answers

Search engines often interpret backlinks as indicators of your site's _____ and _____ quality.

<p>trustworthiness, high</p> Signup and view all the answers

Which of the following strategies can help acquire backlinks?

<p>Creating excellent content that others find valuable (D)</p> Signup and view all the answers

Flashcards

Online Presence

Making a business visible and accessible online without a website.

Local Listings

Using online business directories to list a business, similar to a business directory in the offline world.

SEO (Search Engine Optimization)

Improving a website's ranking in search engine results without paying for ad space.

SEM (Search Engine Marketing)

Promoting a website using paid advertising in search engine results.

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Server

A computer that stores website files and makes them available online.

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Web Browser

Software used to view websites (e.g., Chrome, Firefox).

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Website Content Strategy

Planning what information to include on a website to meet the needs of visitors.

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Dynamic Website

A website with real-time updates, interactive elements, and changing content.

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Static Website

A simple website with fixed content, like 'About Us' or 'Contact'.

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Website Navigation

The structure that helps visitors find what they need on a website.

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Website Speed

How quickly web pages load; fast loading improves user experience

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Mobile-Friendliness

A website that adapts well to phones and tablets.

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Search Engine Crawling

Search engines exploring web pages and finding content.

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Search Engine Indexing

Storing web page content in a database for searching.

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Search Engine Ranking

How search engines order results based on relevance.

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Duplicate Content

Identical content on multiple web pages.

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Title Tag

The HTML tag that defines the title of a webpage, displayed in search engine results and browser tabs.

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Image File Names

Descriptive names for images used on a website, including relevant keywords, making them easier for search engines to understand.

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Mobile Optimization

Ensuring a website functions smoothly and provides a good user experience on different mobile devices.

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Backlinks

Links from other websites to yours, acting as votes of confidence and influencing your website's credibility and ranking in search engines.

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Quality Backlinks

Links from reputable and relevant websites that contribute significantly to your website's SEO.

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Content Marketing

Creating valuable and engaging content that attracts backlinks from other websites, promoting your website organically.

Signup and view all the flashcards

On-Site Factors

Elements within your website that affect your SEO, including content, keywords, and website structure.

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Off-Site Factors

External elements that influence your SEO, including backlinks and social media mentions.

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Social Media for SEO

Using social media platforms to increase website visibility, drive traffic, and improve search engine rankings.

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Social Media Visibility

Making your website and content noticeable on platforms like Facebook, Instagram, and Twitter.

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Social Media Engagement

Interacting with users on social media, encouraging sharing, and building relationships.

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Quality Content for Shares

Creating valuable, interesting, or entertaining content that people are likely to share on social media.

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Social Media Marketing Strategy

A plan to use social media to achieve specific business goals like driving traffic, building brand awareness, and connecting with customers.

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Social Media Marketing Goals

The desired outcomes of your social media efforts, such as increased website traffic or a larger following.

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Target Audiences on Social Media

Identifying and understanding the specific groups of people you want to reach with your social media content.

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Social Media Content Mix

The variety of content types (e.g., videos, images, text posts) you create and share on social media.

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Social Media Channels

The specific platforms (e.g., Facebook, Instagram, TikTok) you choose to focus on in your social media marketing.

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Social Media Infrastructure

The tools and processes you use to manage and execute your social media strategy effectively.

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Marketing Campaigns

A planned series of activities used to promote a new or changed product or service, or to utilize new marketing channels and methods.

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Complex Marketing Campaigns

Campaigns that involve multiple mediums, a sequence of messages over time, and support brand positioning and experience. They require a dedicated budget and team.

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Simple Marketing Campaigns

Campaigns that use a single medium, a single message, and one call-to-action. They are less expensive to execute.

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SOSTAC Plan

A marketing planning framework that outlines six key stages: Situation, Objectives, Strategy, Tactics, Actions, and Control.

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Digital Marketing for Hotels

Utilizing online channels like social media, websites, and search engine marketing to attract guests and promote hotel services.

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Expand your business globally

Reach customers worldwide by setting up an online presence and offering products/services online.

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Why go online?

To make your business more visible, accessible, and competitive in today's digital landscape.

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Establish an online presence

To showcase your business online using websites, social media, and local listings, even without a traditional website.

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Track and analyze web traffic

To understand how visitors interact with your website, what they're looking for, and how to improve your online presence.

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Search Engine Optimization (SEO)

Optimizing your website and content for search engines to rank higher in organic search results, attracting more relevant traffic.

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Search Engine Marketing (SEM)

Using paid advertising to promote your website in search engine results, helping reach a wider audience.

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Call to Action (CTA)

A clear prompt that encourages website visitors to take a specific action, like 'Buy Now!' or 'Sign Up.'

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Off-site SEO

Optimizing a website's visibility and ranking in search engine results by using external factors like backlinks and social media.

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Increased Visibility (Social Media)

Sharing website content on social media platforms like Facebook or Instagram makes the website more visible and promotes the business.

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Quality Content for Social Shares

Producing valuable, interesting, or entertaining content that people are likely to share on social media, driving traffic and improving SEO.

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What does a search engine see?

Search engines crawl websites and consider factors like the title tag, text content, and image file names to understand what a page is about.

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SEO vs. SEM

SEO (Search Engine Optimization) is improving your website's organic ranking, while SEM (Search Engine Marketing) uses paid ads to appear in search results.

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Why SEO and SEM matter?

Search engines drive a significant portion of website traffic, and ranking high in results boosts website visibility, brand image, and credibility.

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Backlinks: What are they?

Backlinks are links from other websites to yours, acting as votes of confidence and influencing your website's credibility and ranking.

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Quality vs. Quantity Backlinks

It's better to have a few quality links from reputable and relevant websites than many low-quality links.

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How to get backlinks

Create valuable content that others find worth sharing and linking to, and use content marketing strategies to encourage others to write about you.

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On-Site vs. Off-Site Factors

On-site factors are elements within your website that affect your SEO (e.g., content, keywords), while off-site factors are external elements (e.g., backlinks, social media mentions).

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What is Content Marketing?

Creating valuable and engaging content that attracts backlinks from other websites, promoting your website organically.

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Why SEO Matters for Tourism?

Ranking high for relevant keywords on Google is more effective than traditional ads or social media because users actively search for what you offer.

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Complex Campaign

A marketing campaign using multiple channels, delivering messages over time, and supporting brand positioning, requiring significant resources and budget.

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Simple Campaign

A marketing campaign using a single channel, delivering a single message, with one clear call to action, often with a lower budget.

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Study Notes

Online Marketing and Communication

  • Online presence expands business globally by selling products/services online
  • Online presence enhances visibility and tracks web traffic
  • Local listings (Google, Facebook, etc.) suffice for online presence without a website
  • Mobile apps and social media platforms further engage customers
  • Platforms like Booking.com, Kayak offer various services through local listings

Search Engine Optimization (SEO) Basics

  • SEO optimizes website content and keywords for organic search results
  • SEM utilizes paid ad space targeting specific keywords
  • Display advertising promotes business across websites
  • Email marketing gathers and engages subscribers with targeted messages

How Websites Work

  • Servers host website files, which hosting services manage
  • Web browsers (Chrome, Safari, Firefox) access and interact with websites
  • IP addresses uniquely identify connected devices

Website Content Strategy

  • Define goals by understanding customer needs
  • Outline key actions for visitors

Building Dynamic Websites

  • Static sites have fixed pages ('About Us' pages, etc.)
  • Dynamic sites offer real-time updates & interactive content (events, testimonials)

Website Design Do's and Don'ts

  • Speed: Optimize images, compress large files to avoid slow loading times.
  • Mobile-friendliness: Ensure responsiveness for different screen sizes using mobile testing tools like Google's Mobile-Friendly Test
  • Easy contact info: Make contact information easily accessible for mobile users

Customer-Oriented Content

  • Prioritize user-friendly content including customer testimonials
  • Ensure fast loading times
  • Keep website structure simple
  • Test images across various platforms, focus on helpful and engaging content

Search Engine Optimization (SEO) Basics (Continued)

  • Search engines crawl the web, index content, and rank pages based on relevance (keywords, links, freshness)
  • Search engines prioritize relevant keywords in titles, text, and image file-names

Optimizing for Tourism Websites

  • Mobile optimization is crucial for user experience (46% won't return if site isn't mobile-friendly)
  • SEO is more effective than traditional ads or social media for tourism related searches
  • Backlinks are links from other websites to yours acting as confidence votes for your site’s quality
  • Quality over quantity in backlinks from reputable sites is critical for SEO success

Social Media Marketing Strategy

  • Social media is used to build a following, engage an audience, and drive traffic via visibility and engagement
  • It is a way to create, manage, and grow a customer base

Marketing Campaigns

  • Marketing campaigns are a series of activities to promote a product/service (various media - tv, radio, online)
  • Complex campaigns use multiple mediums and have a budget, simple campaigns are more limited in budget and medium choices.

Digital Marketing for Hotels

  • SOSTAC planning is used to create effective marketing campaigns. It involves Situation analysis, Objectives determination, Strategy definition, Tactics outlining, Actions planning, Control tracking

Website Design & Targeting

  • Websites need to be mobile-friendly and user-friendly
  • PPC campaigns need keywords, creatives, ROI measurement and adjustments

Retargeting and Remarketing

  • Remarketing and Retargeting are critical for customer engagement

These are ways to encourage others to link to your website

  • Create high-quality, valuable content
  • Use content marketing to attract backlinks

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Description

This quiz covers fundamental concepts of online marketing, communication strategies, and search engine optimization (SEO). It explores the importance of online presence, local listings, and how websites operate. Test your knowledge on creating effective website content strategies to engage customers.

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