Medical Services - Peer Support
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Questions and Answers

What is the primary purpose of the Omaha Police Department's peer support services?

  • To help prevent and resolve emotional difficulties (correct)
  • To oversee all operational procedures
  • To assist employees with their physical fitness
  • To provide legal advice to police employees

Which of the following best describes a critical incident as per the Omaha Police Department's policy?

  • A major natural disaster affecting the community
  • A routine traffic stop with no significant outcomes
  • An event causing a strong emotional reaction that interferes with functioning (correct)
  • An employee meeting held monthly with no emotional impact

What role does the Peer Support Team Coordinator (PSTC) serve within the OPD?

  • A mental health clinician providing therapy to employees
  • A liaison between the Peer Support Team and OPD Administration (correct)
  • A member of the Peer Support Team providing direct emotional assistance
  • A trainer for police recruits in tactical operations

Which act is established to set forth standards for peer support in law enforcement agencies?

<p>The COPS Counseling Act (B)</p> Signup and view all the answers

What is a Critical Incident Stress Debriefing designed to do?

<p>Assist a group of people after a traumatic event (B)</p> Signup and view all the answers

How does emotional distress from job-related incidents potentially impact an employee?

<p>Negatively affects work performance and family life (A)</p> Signup and view all the answers

Who is typically chosen as the Peer Support Team Coordinator?

<p>A command officer, typically captain or higher (D)</p> Signup and view all the answers

What is the significance of recognizing emotional issues in law enforcement employees?

<p>It ensures the overall welfare of the community and employees (A)</p> Signup and view all the answers

What role does the Peer Support Team Leader (PSTL) fulfill in the Peer Support Program?

<p>They are chosen by the Chief of Police to coordinate PST responses. (A)</p> Signup and view all the answers

Which statement accurately describes the function of a Peer Support Person (PSP)?

<p>A PSP maintains confidentiality during peer-to-peer contacts. (D)</p> Signup and view all the answers

In what situations is a PSP required to break confidentiality?

<p>When there are threats of self-harm or harm to others. (C)</p> Signup and view all the answers

What is the main objective of Peer Team Debriefing/Defusing?

<p>To mitigate emotional effects following a critical incident. (D)</p> Signup and view all the answers

What should a PSP do before conducting a Peer Support session?

<p>Inform the employee about the confidentiality agreement. (C)</p> Signup and view all the answers

What is the role of the Mental Health Coordinator within the Peer Support Program?

<p>To assist in the development of training and provide guidance. (A)</p> Signup and view all the answers

Which of the following is NOT included in mandatory reporting by a PSP?

<p>A request for emotional support. (A)</p> Signup and view all the answers

What action can lead to disciplinary measures for a PSP?

<p>Discussing confidential information without consent. (C)</p> Signup and view all the answers

During an officer-involved incident, when should the PSTL be notified?

<p>Once immediate safety and investigative needs are met. (C)</p> Signup and view all the answers

What is emphasized during the peer-to-peer contact between a PSP and an employee?

<p>Providing emotional support for stressful situations. (D)</p> Signup and view all the answers

What type of information can a PSP share with other PST members?

<p>General information without revealing identities. (A)</p> Signup and view all the answers

What is true regarding the Peer Support Team Member Confidentiality Agreement?

<p>It must be signed by all members before participating actively. (C)</p> Signup and view all the answers

What is one of the primary reasons for the existence of the Peer Support Program?

<p>To offer emotional support and mental health resources. (A)</p> Signup and view all the answers

What is the consequence for a PSP who fails to report information about an officer’s actions during an incident?

<p>They will face discipline and/or criminal charges. (D)</p> Signup and view all the answers

Who is responsible for notifying the PSTL about an incident involving OPD employees?

<p>The supervisors of the involved employees. (B)</p> Signup and view all the answers

What should a PSP do if they wish to meet with an employee on duty?

<p>Get approval from their direct supervisor. (C)</p> Signup and view all the answers

What happens if a large-scale event occurs involving multiple units?

<p>A formal Critical Incident Stress Debriefing (CISD) may be implemented. (D)</p> Signup and view all the answers

What is one reason for de-selection of a PSP from the program?

<p>A breach of confidentiality. (D)</p> Signup and view all the answers

What should a PSP do if they conduct unexpected support sessions while off-duty?

<p>Contact the PSTL for time to be recorded. (D)</p> Signup and view all the answers

What are supervisors advised to remain alert to after an employee is involved in a stressful event?

<p>Possible after-effects of the stressful event. (C)</p> Signup and view all the answers

What role does the Chaplain Program play within the PST?

<p>Serve as a resource during traumatic events. (B)</p> Signup and view all the answers

What must the Chief of Police consider when making the final selection of employees for the Peer Support Program?

<p>Command recommendations and good performance in the past two years. (D)</p> Signup and view all the answers

What is a reason for which mutual aid agreements will be coordinated?

<p>Support for significant events. (C)</p> Signup and view all the answers

When should a PSP conduct follow-up contacts after a traumatic event?

<p>Within thirty days and again six months later if appropriate. (C)</p> Signup and view all the answers

Which group is responsible for initiating the Nebraska CISD program?

<p>The PSTC. (A)</p> Signup and view all the answers

What is one of the criteria for selecting employees for the Peer Support Program?

<p>Resolved disciplinary issues. (B)</p> Signup and view all the answers

What guideline must the OPD PSTC follow when conducting internal defusing?

<p>The confidentiality guidelines established in the Critical Incident Stress Management Act. (C)</p> Signup and view all the answers

Flashcards

Critical Incident

Any event that causes an employee to experience a strong emotional reaction which has the potential to interfere with the individual's ability to function either at the scene or later. The event does not have to be large in scope, but can be a simple event that has a significant personal effect on the employee.

Critical Incident Stress Debriefing

A specific, 7-step group crisis intervention tool designed to assist a homogeneous group of people after an exposure to the same significant traumatic event.

Peer Support Team (PST)

A group composed of trained employees and a mental health clinician focused on providing assistance to employees during and after a critical incident.

Peer Support Team Coordinator (PSTC)

A command officer, typically a captain or higher-ranking officer, selected by the Chief of Police, who acts as a liaison between the PSTL and OPD Administration, as well as coordinates training, formal meetings, and other functions of the PST.

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Purpose of Peer Support

The goal of peer support is to provide all public safety employees in an agency the opportunity to receive emotional and tangible peer support through tough times of personal or professional crisis and to help anticipate and address potential difficulties.

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Omaha Police Department Policy on Peer Support

It is the policy of the Omaha Police Department (OPD) to help employees prevent and resolve emotional difficulties by providing employees with access to Peer Support Services.

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Legal Standards for Peer Support

The COPS Counseling Act (S. 1502-4) and the Nebraska Critical Incident Stress Management Act as established by State Statutes §71-7101-§71-7113 sets forth standards for peer support.

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IACP Guidelines for Peer Support

The International Association of Chiefs of Police (IACP) offers guidelines and recommendations for peer support in law enforcement agencies.

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Peer Support Team Leader (PSTL)

A sergeant chosen by the police chief who helps coordinate the Peer Support Team's response to incidents.

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Peer Support Person (PSP)

A member of the police department specifically trained to listen, offer emotional support, and provide wellness resources.

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Peer to Peer Contact

A private conversation between a PSP and an employee, family member, or significant other, discussing a stressful work or personal event.

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Peer Team Debriefing/Defusing

A brief version of a Critical Incident Stress Debriefing to help mitigate the emotional effects of a critical incident.

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Officer Involved Incident

Officer involved incidents with a loss of life or serious injury to either the officer or suspect.

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Mental Health Coordinator

A mental health professional licensed in Nebraska who helps with debriefings, training, and guidance regarding mental health within the police department.

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Confidentiality

The duty of the Peer Support Team to keep information shared during debriefings, meetings, and conversations confidential.

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Mandatory Reporting

Situations where confidentiality must be breached and reported to the Chief of Police.

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Peer Support Team Member Confidentiality Agreement

A signed agreement that outlines the confidentiality guidelines for PSPs within the Peer Support team.

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Peer Support Participant Confidentiality Agreement

A signed agreement that clarifies the confidentiality expectations for employees utilizing the Peer Support program.

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PSP Consultations with Other Team Members

When PSPs discuss general information with other team members for input and suggestions.

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Responding to Officer Involved Incidents

Procedures for responding to a serious Officer Involved Incident with a loss of life or serious injury.

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Sworn PSP Role in Interview Room

Role of a sworn PSP present with involved and witness officers in an interview room.

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Sworn PSP Limitations in Interview Room

Restrictions for sworn PSPs when present in an interview room.

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Grand Jury Proceedings

Mandatory Grand Jury proceedings under Nebraska law for in-custody deaths.

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Who is the PSTL?

The team leader of the Peer Support Team, who acts as a liaison between the PST and OPD Administration.

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What happens if a PSP doesn't report an incident?

When a PSP fails to report information about an officer's actions during an incident, they are subject to disciplinary action or even criminal charges.

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How are PSPs assigned in mass casualty incidents?

In major incidents, the PSTL determines how many PSPs are needed based on the event's nature and the number of officers involved.

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What should supervisors be aware of regarding stressful events?

Employees involved in stressful events may be affected differently, so supervisors should remain alert to the potential for post-event difficulties.

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When can an employee contact a PSP?

Employees may reach out to a PSP on their own, preferably one on the same shift.

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What happens if the Nebraska CISD Program is unavailable?

If a formal CISD isn't possible, the OPD PSTC can initiate an internal defusing with PSPs trained in the Nebraska CISD model.

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What is the follow-up protocol after a traumatic event?

A follow-up contact with the affected employee is conducted within 30 days after an initial referral, and again six months later if needed.

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How does the PST manage employee schedules?

The PST can coordinate temporary shift swaps or coverage for crews on a voluntary basis.

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What are the criteria for selection into the PST?

The program seeks employees with education/training, good past performance, resolved traumatic experiences, no disciplinary issues, and successfully completes the oral interview.

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What can lead to removal from the PST?

PSPs who breach confidentiality, engage in inappropriate conduct, fail to remain in good standing, or fail to participate in training may be removed.

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How are PST members compensated?

PST members receive compensation according to their collective bargaining agreement.

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Who assists the PST in crisis situations?

The Omaha Police Chaplain Corps is a vital resource for the PST and CISM programs.

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How does the PST coordinate with other agencies?

Mutual aid agreements are established with nearby law enforcement agencies to provide support in significant events.

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What is the main goal of the PST?

The PST is focused on helping employees prevent and resolve emotional difficulties by providing access to peer support.

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What does the 'Peer Support Program' entail?

The Peer Support Program is designed to provide emotional and tangible support to employees during and after critical incidents.

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Study Notes

Omaha Police Department Peer Support Program

  • Goal: Provide emotional and practical support to all OPD employees during personal/professional crises, anticipating and addressing potential difficulties

  • Legal Basis: COPS Counseling Act (S. 1502-4) and Nebraska Critical Incident Stress Management Act (State Statutes §71-7101-§71-7113), guidelines from the IACP

  • Policy: OPD prioritizes supporting employee mental health by offering access to Peer Support Services

Definitions

  • Critical Incident: Any event causing a strong emotional reaction that affects an employee's ability to function, regardless of its scale

  • Critical Incident Stress Debriefing (CISD): A seven-step group intervention tool for a homogeneous group after a significant traumatic event

  • Peer Support Team (PST): Trained employees and a mental health clinician providing assistance during/after a critical incident

  • Peer Support Team Coordinator (PSTC): A high-ranking officer coordinating PST training, meetings, and functions

  • Peer Support Team Leader (PSTL): A sergeant coordinating PST members, supervisors, and incident responses

  • Peer Support Person (PSP): Trained employee providing emotional support, wellness info, & connecting employees with mental health resources (not professional counselors)

  • Peer to Peer Contact: Private discussion between a PSP and an employee, family member, or significant other concerning a stressful situation

  • Peer Team Debriefing/Defusing: Shortened CISD mitigating emotional effects of a critical incident

  • Mental Health Coordinator: Licensed mental health practitioner assisting in debriefings, training, and guidance for the PST and Chief of Police

Confidentiality

  • Strict Confidentiality: PST members maintain strict confidentiality in debriefings, defusings, or support meetings, except for mandatory reporting

  • Mandatory Reporting: PSPs must report criminal law violations, threats, significant endangerment (employee/others), mandated reporting offenses (e.g., sexual assault, abuse), court orders, serious fitness for duty concerns (with internal vetting process) and receipt of written consent

  • Training & Agreements: All PSPs receive training and sign confidentiality agreements (OPD Forms 78D and 78C)

  • Breach of Confidentiality: Results in disciplinary action or removal

Referral Types

  • Officer-involved incidents (loss of life/injury): Commander notifies PSTL; PSPs assess needs, ensure no investigation interference; can discuss immediate needs and resources without legal advice; must report relevant information

  • Mass casualty incidents: Commander notifies PSTL; PSPs assess needs; Provide support and resource info.

  • Supervisory referral: Supervisors notify PSTL/PSP of stressful incidents

  • Self-referral: Employees contact PSP (preferably same shift); PSP may seek supervisor approval, considering job duties and staffing

  • CISD/Defusing: Formal or internal CISDs are conducted; Confidentiality guidelines apply to both

  • Follow-up: PSP conducts follow-up contacts with affected employees within 30 and 6 months

  • Mutual Aid: PST may coordinate with other agencies for significant events

Selection and De-selection

  • Selection: Criteria include education, performance, resolved trauma, resolved discipline, oral interview, Chief approval

  • De-selection: PSPs may be removed for breaches of confidentiality, inappropriate conduct, failure to comply with program regulations or training/call-outs, or failure to remain in good standing with the department

Compensation

  • Compensation: PSPs are compensated according to the CBA (collective bargaining agreements)
  • Off -duty support: PSPs’ time recorded for pay; scrutiny of all overtime

Chaplain Program Coordination

  • Utilization: Using Omaha Police Chaplain Corps for major events or an employee request

Mutual Aid

  • Coordination: Chief of Police approval and coordination by the PSTC for mutual aid agreements with nearby agencies

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Description

This quiz explores the Omaha Police Department's Peer Support Program, detailing its objectives, legal basis, and policies aimed at supporting employee mental health. Learn about critical incidents, debriefing techniques, and the roles within the Peer Support Team.

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