Podcast
Questions and Answers
Tell me about yourself?
Tell me about yourself?
My name is Halena Ho, I just graduated from Alhambra High School and I'm currently attending ELAC and Cypress College to earn my degree in Pediatric Sonography. I have experience in customer service, I'm flexible, honest, reliable, and a team player.
Why do you want to work at Old Navy?
Why do you want to work at Old Navy?
I want to work at Old Navy to learn new skills, gain experiences, and work in a team. I admire the affordability of the clothes, the company's diversity, and its history of being a great employer.
Do you have any experience in retail?
Do you have any experience in retail?
I don't have specific retail experience, but I have good communication skills, and I know how to handle customers and difficult situations. I'm a fast learner and willing to go the extra mile.
Why should we hire you?
Why should we hire you?
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What are your strengths and weaknesses?
What are your strengths and weaknesses?
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Do you prefer to work alone or in a team?
Do you prefer to work alone or in a team?
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Tell me how you work with other people?
Tell me how you work with other people?
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How would you handle a difficult customer?
How would you handle a difficult customer?
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Describe a time where you went above and beyond for someone.
Describe a time where you went above and beyond for someone.
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How can you benefit the company?
How can you benefit the company?
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Study Notes
General Introduction
- Introduce yourself with name, education, and current studies in Pediatric sonography.
- Highlight previous customer service experiences and strong work ethics.
- Emphasize reliability, honesty, and teamwork skills.
Motivation for Working at Old Navy
- Value learning new skills and experiences in a supportive team environment.
- Strong admiration for Old Navy's affordable clothing and commitment to diversity.
- Appeal of working with experienced team members and a reputable organization.
Experience in Retail
- Lack of direct retail experience acknowledged.
- Familiarity with essential retail skills like communication and conflict resolution.
- Fast learner with a commitment to customer satisfaction.
Reasons to be Hired
- Passion for fashion and strong affinity for Old Navy's products.
- Enthusiasm for learning more about customer service and sales.
Strengths and Weaknesses
- Strengths include being a people person, adaptability, and trustworthiness.
- Weakness: Difficulty in declining additional requests, leading to overcommitment, but actively working on this.
Preference in Work Environment
- Preference for teamwork over solitary work.
- Experience in community volunteering highlights success through collaboration.
Collaborative Work Style
- Supportive team member focused on collective tasks and colleague support.
- Past teamwork experiences in volunteering and project leadership have strengthened team skills.
Handling Difficult Customers
- Commitment to maintaining high customer service standards.
- Approach includes calmness, active listening, and positivity to resolve issues.
- Utilization of team leader support when required.
Going Above and Beyond
- An example from a previous job demonstrates handling multiple tasks effectively under pressure.
- Successfully organized files and completed resumes while managing customer service.
Potential Contributions to Old Navy
- Strong teamwork and customer service skills will benefit the company.
- Dedication to working hard and providing the best service consistently.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
Prepare for your job interview at Old Navy with these flashcards featuring common questions and suggested responses. This quiz will help you build confidence and improve your answers for the interview process. Perfect for recent graduates or those entering the retail workforce.
