Podcast
Questions and Answers
How many Official Checks can a member request for free each calendar month?
How many Official Checks can a member request for free each calendar month?
- 10
- 5
- 3 (correct)
- 1
Official Checks can be made payable to Cash.
Official Checks can be made payable to Cash.
False (B)
What happens to unnegotiated Official Checks after three years?
What happens to unnegotiated Official Checks after three years?
They are escheated to the state.
Official Checks are valid for _____ calendar days.
Official Checks are valid for _____ calendar days.
Match the following actions to their corresponding methods of requesting Official Checks:
Match the following actions to their corresponding methods of requesting Official Checks:
What must be included in the payee field of an Official Check?
What must be included in the payee field of an Official Check?
Members will be notified by letter regarding unnegotiated checks.
Members will be notified by letter regarding unnegotiated checks.
What is the consequence of placing a stop payment on an Official Check?
What is the consequence of placing a stop payment on an Official Check?
What type of check must be confirmed as not reconciled before proceeding with the Declaration of Loss?
What type of check must be confirmed as not reconciled before proceeding with the Declaration of Loss?
The Declaration of Loss form can only be generated in PDF format.
The Declaration of Loss form can only be generated in PDF format.
What additional risk is involved when third-party indemnification is used for an individual?
What additional risk is involved when third-party indemnification is used for an individual?
The case comments should include a rationale for any __________.
The case comments should include a rationale for any __________.
Match the step with its corresponding action for reissuing an Official Check:
Match the step with its corresponding action for reissuing an Official Check:
How long must a member typically wait after the original issue date before a check can be reissued?
How long must a member typically wait after the original issue date before a check can be reissued?
What screen printout must be included when presenting a Declaration of Loss to a manager?
What screen printout must be included when presenting a Declaration of Loss to a manager?
Exceptions for the Declaration of Loss can only be granted based on the dollar amount of the check.
Exceptions for the Declaration of Loss can only be granted based on the dollar amount of the check.
What must be verified before disbursing an official check?
What must be verified before disbursing an official check?
Members can place stop payments on official checks for any reason.
Members can place stop payments on official checks for any reason.
What form must members complete to initiate a stop payment on an official check?
What form must members complete to initiate a stop payment on an official check?
Branch employees must ask members to sign the transaction receipt using a __________.
Branch employees must ask members to sign the transaction receipt using a __________.
Which transaction codes are used for disbursing a check?
Which transaction codes are used for disbursing a check?
Match the following procedures with their corresponding steps:
Match the following procedures with their corresponding steps:
Branch employees may disburse official checks for phone requests without any prior process checks.
Branch employees may disburse official checks for phone requests without any prior process checks.
What must members sign on the file copy of the check to confirm its accuracy?
What must members sign on the file copy of the check to confirm its accuracy?
What must be included on the front of the check as part of its characteristics?
What must be included on the front of the check as part of its characteristics?
The back of the check requires only one endorsement line for validity.
The back of the check requires only one endorsement line for validity.
What specific term must be included in the check but not as part of the embossed amount?
What specific term must be included in the check but not as part of the embossed amount?
The check must have a notice that reads: 'Security Features ______. Details on back.'
The check must have a notice that reads: 'Security Features ______. Details on back.'
Match the following pieces of information with their corresponding locations on the check:
Match the following pieces of information with their corresponding locations on the check:
Which of the following must be present on the back of the check?
Which of the following must be present on the back of the check?
The authorized signatures must conform to policy regarding the number of signers.
The authorized signatures must conform to policy regarding the number of signers.
What does the text box on the back of the check contain?
What does the text box on the back of the check contain?
Which checks cannot be reissued?
Which checks cannot be reissued?
Checks issued more than 4 days ago can be reissued.
Checks issued more than 4 days ago can be reissued.
What should newly arrived stock of Official Checks be placed into?
What should newly arrived stock of Official Checks be placed into?
Checks must be counted and recorded on a ______ basis during the cash and negotiable items audit.
Checks must be counted and recorded on a ______ basis during the cash and negotiable items audit.
Match the guidelines for safeguarding Official Check stock with the correct actions:
Match the guidelines for safeguarding Official Check stock with the correct actions:
What is the primary method for verifying the authenticity of Official Checks?
What is the primary method for verifying the authenticity of Official Checks?
It is necessary to open sealed envelopes to count the Official Checks inside.
It is necessary to open sealed envelopes to count the Official Checks inside.
What should employees do if they receive a 'Check Not Found' message?
What should employees do if they receive a 'Check Not Found' message?
What should you do if the check status is Escheated?
What should you do if the check status is Escheated?
When searching for a check issued by Accounting, the prefix '01' must be entered.
When searching for a check issued by Accounting, the prefix '01' must be entered.
What is indicated when a check’s status is Escheated?
What is indicated when a check’s status is Escheated?
Check numbers issued by departments other than Accounting begin with the prefix _____ .
Check numbers issued by departments other than Accounting begin with the prefix _____ .
Match the following departments with their corresponding check number prefixes:
Match the following departments with their corresponding check number prefixes:
What message returns if an invalid check number is entered?
What message returns if an invalid check number is entered?
Employees should process transactions in Symitar before printing the letter.
Employees should process transactions in Symitar before printing the letter.
What information must be included in MARS cases when requesting checks?
What information must be included in MARS cases when requesting checks?
Flashcards
Official Checks
Official Checks
Checks issued by a credit union, guaranteeing funds unless a stop payment is placed
Stop Payment
Stop Payment
A request to prevent an official check from being processed.
Uncashed Checks
Uncashed Checks
Official checks that haven't been used or negotiated within 90 days.
Stale Dated Check
Stale Dated Check
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Free Official Checks (First 3)
Free Official Checks (First 3)
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OFAC Verification
OFAC Verification
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90-Day Validity
90-Day Validity
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Check Reissuance/Credit
Check Reissuance/Credit
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MAAP Level 3 Verification
MAAP Level 3 Verification
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OFAC Check
OFAC Check
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Official Check Disbursement
Official Check Disbursement
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Stop Payment on Official Check
Stop Payment on Official Check
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Transaction Receipt
Transaction Receipt
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Declaration of Loss
Declaration of Loss
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Member Signature
Member Signature
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Daily Balancing
Daily Balancing
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Official Check Reconciliation
Official Check Reconciliation
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Declaration of Loss form
Declaration of Loss form
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Symitar System
Symitar System
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Reissuing Official Checks
Reissuing Official Checks
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OpCon Self Service
OpCon Self Service
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Third Party Indemnification
Third Party Indemnification
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90-day waiting period
90-day waiting period
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Manager Approval
Manager Approval
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Reissuable Checks
Reissuable Checks
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Non-reissuable Checks
Non-reissuable Checks
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Check Number Issues
Check Number Issues
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Check Age Limit
Check Age Limit
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Check Status
Check Status
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Departmental Checks
Departmental Checks
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Official Check Storage
Official Check Storage
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Official Check Verification
Official Check Verification
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Check Number Prefix
Check Number Prefix
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Escheated Funds
Escheated Funds
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Operations Services
Operations Services
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Check Request Subject
Check Request Subject
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GL for Offset
GL for Offset
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CHK REQ ATM EXCEP
CHK REQ ATM EXCEP
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Vendor Inventory Control
Vendor Inventory Control
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Credit Union Check Branding
Credit Union Check Branding
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Check 'Pay' Placement
Check 'Pay' Placement
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Check Security Feature
Check Security Feature
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Authorized Signatures
Authorized Signatures
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Back of Check Disclosure
Back of Check Disclosure
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Check Endorsement Line
Check Endorsement Line
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Check Security Details
Check Security Details
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Check Stock Number
Check Stock Number
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Study Notes
Official Checks
- Offered by the Credit Union
- Funds debited when check disbursed, unless a stop payment is placed
- First three checks in a month are free; fees apply thereafter
Contents
- Ordering Official Checks: page 2
- Stop Payments: page 3
- Reissuing Official Checks: page 4
- Safeguarding Stock: page 4
- Auditing Stock: page 4
- Identifying Official Checks: page 5
- Printing from a GL: page 7
- Vendor Inventory Control: page 7
The Basics
- First three official checks in a calendar month are free.
- Check disbursement is when the account is debited.
- Checks are payable to people, businesses, or entities (not cash, bearer, for deposit only).
- Checks are valid for 90 days. If not cashed, they become stale-dated.
- Uncashed checks are reviewed periodically. Members receive notifications about uncashed checks. They can reissue checks or have funds returned to their accounts. After 3 years, uncashed checks are escheated (given) to the state.
- The Credit Union is responsible for official checks and is liable if payment is refused
Official Check Order Process
- Members can get official checks in person, by phone, by mail, or secure email.
- Employees must follow steps:
- Verify sufficient funds, OFAC compliance, and create a request case
- Debit the account, assign to Operations Services if needed for processing.
- Record documentation details
- Employees disburse the check according to specific codes (KD for CFCU or KO for Spectrum).
- Employees must ask members to sign transaction receipts, for stop payment requirements, and to confirm details on the check.
- Employees give members the check, stubs, and transaction receipts.
- Receipts are saved for daily balancing.
Official Check Stop Payments
- Stop payments can only be placed in cases of loss, theft, destruction, or mutilation of checks.
- Members must complete a Declaration of Loss form and use the IC feature in Symitar to confirm the check is not already reconciled, reissued, or escheated before placing a stop payment.
- Forms can be generated in DocuSign or downloaded as PDF.
- Third-party risk assessment considerations apply (double payments).
- Second party statements and third-party indemnity must be discussed with a manager or supervisor.
Reissuing Official Checks
- Reset "Not Issued" status in the OpCon Self Service module before reissuing.
- Check number, email address, and submitting process.
- Checks that cannot be reissued:
- Non-existent check numbers
- Checks older than 4 days
- Checks with status other than "Issued"
- Checks not issued by the department.
- Contact Symitar Support for issues.
Safeguarding Official Check Stock
- Branches keep a working supply of official checks in a locked cabinet or vault.
- Unused checks are moved from the printer to the vault/cabinet when closing.
- Newly arrived checks are placed in sealed envelopes or bags (25, 50, or 100 per bag).
- Envelopes are signed and dated.
- Checks are stored securely in the vault or cabinet.
Auditing Official Check Stock
- Monthly review of stocks
- Auditing counts the working supply and vault supply during cash audits.
- Record the starting number, ending number, and total amount of physical checks on hand.
- Checks in sealed, initialed envelopes require no opening.
Identifying Official Checks
- Two methods exist (visual, or through Symitar Check Manager).
- Symitar Check Manager is the recommended procedure for verification. Visual verification alone is not sufficient.
- Front of checks: brand name, address, toll-free number, web address, "Pay" designation(not part of amount), security warning
- Back of checks: 5-line disclosure, disclaimer (endorsement by all parties), endorsement lines, security details, stock number.
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