Podcast
Questions and Answers
Which of the following is NOT considered a skill in word processing?
Which of the following is NOT considered a skill in word processing?
Data processing only deals with text and not with numbers.
Data processing only deals with text and not with numbers.
False
What is the primary purpose of information management?
What is the primary purpose of information management?
To organize, maintain, and access data.
The primary software used in data processing often includes ________ and statistical programs.
The primary software used in data processing often includes ________ and statistical programs.
Signup and view all the answers
Match the following office competencies with their descriptions:
Match the following office competencies with their descriptions:
Signup and view all the answers
Which skill is important for both word processing and data processing?
Which skill is important for both word processing and data processing?
Signup and view all the answers
Proficiency with ________ software programs is essential for data processing.
Proficiency with ________ software programs is essential for data processing.
Signup and view all the answers
A large vocabulary is solely beneficial in data processing.
A large vocabulary is solely beneficial in data processing.
Signup and view all the answers
What is a primary use of mailing lists?
What is a primary use of mailing lists?
Signup and view all the answers
E-Commerce refers to the practice of buying and selling online.
E-Commerce refers to the practice of buying and selling online.
Signup and view all the answers
Name one primary responsibility of office professionals.
Name one primary responsibility of office professionals.
Signup and view all the answers
The successful e-commerce company is __________.
The successful e-commerce company is __________.
Signup and view all the answers
Which of the following is NOT a duty of office professionals?
Which of the following is NOT a duty of office professionals?
Signup and view all the answers
Flexible work schedules are becoming less popular in today's workplaces.
Flexible work schedules are becoming less popular in today's workplaces.
Signup and view all the answers
Match the following aspects of office professionals to their respective descriptions:
Match the following aspects of office professionals to their respective descriptions:
Signup and view all the answers
What has technology made possible for employees regarding locations?
What has technology made possible for employees regarding locations?
Signup and view all the answers
What is a key feature of email communication?
What is a key feature of email communication?
Signup and view all the answers
Memorandums are used exclusively for formal communication.
Memorandums are used exclusively for formal communication.
Signup and view all the answers
What is the purpose of a purpose statement in the writing process?
What is the purpose of a purpose statement in the writing process?
Signup and view all the answers
Letters provide formal documentation that you and your client or customer may want for future __________.
Letters provide formal documentation that you and your client or customer may want for future __________.
Signup and view all the answers
Match the following types of correspondence with their characteristics:
Match the following types of correspondence with their characteristics:
Signup and view all the answers
Which of the following is NOT a benefit of using email?
Which of the following is NOT a benefit of using email?
Signup and view all the answers
Analyzing the reader/audience is an important part of the writing process.
Analyzing the reader/audience is an important part of the writing process.
Signup and view all the answers
What common mistake do people make when beginning the writing process?
What common mistake do people make when beginning the writing process?
Signup and view all the answers
What is one key objective when planning a presentation?
What is one key objective when planning a presentation?
Signup and view all the answers
A large lecture theatre creates a less formal atmosphere than a seminar room.
A large lecture theatre creates a less formal atmosphere than a seminar room.
Signup and view all the answers
What is the maximum number of main points recommended for a ten-minute presentation?
What is the maximum number of main points recommended for a ten-minute presentation?
Signup and view all the answers
Planning is the act of making or carrying out ______.
Planning is the act of making or carrying out ______.
Signup and view all the answers
Match the following elements of presentation planning with their descriptions:
Match the following elements of presentation planning with their descriptions:
Signup and view all the answers
Which approach is suitable for a charity appeal presentation?
Which approach is suitable for a charity appeal presentation?
Signup and view all the answers
An effective presentation requires a strong relationship between the presenter and the audience.
An effective presentation requires a strong relationship between the presenter and the audience.
Signup and view all the answers
What should a powerful presenter do to cater to the audience?
What should a powerful presenter do to cater to the audience?
Signup and view all the answers
Which of the following best describes office productivity software?
Which of the following best describes office productivity software?
Signup and view all the answers
Telecommuting involves working from a remote location using technology.
Telecommuting involves working from a remote location using technology.
Signup and view all the answers
What is a virtual office?
What is a virtual office?
Signup and view all the answers
A __________ office does not require a permanent setup and is often found at temporary sites.
A __________ office does not require a permanent setup and is often found at temporary sites.
Signup and view all the answers
Which of these tools is NOT typically associated with office productivity?
Which of these tools is NOT typically associated with office productivity?
Signup and view all the answers
Home offices are a type of mobile office.
Home offices are a type of mobile office.
Signup and view all the answers
List two technologies that facilitate telecommuting.
List two technologies that facilitate telecommuting.
Signup and view all the answers
Match the type of office with its description:
Match the type of office with its description:
Signup and view all the answers
Study Notes
Office Today
- The word "office" originates from the Latin word "officium," meaning personal, official, or moral duty.
- A modern office is a location where administrative professionals carry out their functions.
- Offices are places where business or organizational affairs are conducted.
- Workers in offices include accountants, marketing managers, systems analysts, and many others.
Ergonomics
- Ergonomics is derived from the Greek words "ergon" (work) and "nomos" (principles or laws).
- Ergonomics is fitting the workplace to the worker.
- The better the fit, the higher the level of safety and worker efficiency.
- Ergonomics is not a new science, it was coined in 1857.
Office Ergonomics: Elements
- Lighting: Essential element. Proper lighting levels for the task minimize eye strain.
- Window Blinds: Should be between 40-50%.
- Business Machines: Should not exceed 50%.
- Floor: Should be between 20-40%.
- Walls: Should not exceed 50%.
- Ceiling: Should be between 70-80%.
- Furniture: Should be between 25-45% to reflect light.
Color
- The colors around you affect how you feel.
- Colors impact mood and how expansive or intense the environment feels, especially in enclosed spaces.
Floor Plans
- Ergonomic issues should be considered along with aesthetic concerns.
- 8 x 8 cubicles are the minimum for call centers.
- 10 x 10 cubicles are adequate for most office workers.
- More than 12 feet in length or width or more is better.
Acoustics
- Acoustics is the study of mechanical waves.
- Good acoustics reduce distracting background noises and help with communication. This makes the workplace comfortable.
Furniture
- Ergonomic office furniture can improve employee morale, reduce work time, and increase efficiency.
- It reduces stress and improves relaxation.
- This can increase appreciation for professional pursuits which impacts business returns.
Technology in Modern Offices
- Telecommuting: Working from remote locations using technology (internet/intranet, etc).
- Virtual Office: A conceptual office without a physical space.
- Mobile Office: A temporary office.
Office in Relation to Total Organization
- Understanding the organization is important to make decisions on the job.
- Office activities are related to the work of various parts of an organization.
- Completing office tasks requires judgment and decision-making.
Types of Organizations
- Sole Proprietorship: Business owned by one individual, not a registered corporation, partnership, or limited liability company.
- Partnership: Business operation between two or more individuals who share profits/losses.
- Corporation: A business that is set up under the laws of a specific state; owners are shareholders.
Structure of Organizations
- Companies have various levels of employees with assigned roles. These people work towards a common goal, so they must know their responsibilities.
- Knowing how a company is structured improves understanding of how it operates.
- Office workers specifically need to understand the duties and authority of those with whom they work.
Information: Business Resources
- A significant part of office work involves processing information (facts, numbers, symbols, letter)
- Organizing information into meaningful forms is important process.
Information Technologies
- Information technology includes the hardware, software and methods for creating, storing, retrieving information.
- Information processing in a business can vary depending on the type and use of technology.
Electronic Resources
- Electronic resources (online resources) are growing in importance.
- Electronic resources include databases, internet resources, e-mail.
Personal Digital Assistants (PDAs)
- PDAs (Personal Digital Assistants) are used to store and retrieve information (schedules, appointments, and reference text).
Intranets
- Intranets are company networks based on Internet technology.
- Workers use Intranets to quickly share data/resources and make decisions.
Internet
- The Internet is the world's largest information resource.
- It allows businesses to connect with others and exchange information.
Web Browsers
- Web browsers are used to navigate and find information on the internet, using URLS (Uniform Resource Locators).
Search Tools (Search Engines)
- Search tools (Google, Alta Vista, Yahoo, etc.) are used to find information on the internet.
Emails
- E-mails is electronic messaging used to communicate.
Mailing lists
- Lists of e-mail addresses used to distribute messages; some lists are private, others are public.
E-Commerce (Buying & Selling Online)
- E-commerce is the way some businesses are changing how they acquire, use, and share information.
Office Professionals: Duties & Responsibilities
- Office professionals perform tasks requiring information management, communication, and sometimes involve legal aspects or marketing efforts.
Word Processing
- Word processing involves creating documents (letters, reports) using computer programs.
- These documents can be shared in printed or digital format.
Data Processing
- Data processing involves collecting, organizing, and summarizing data, often numerical.
General Managing & Communicating
- This area emphasizes handling work time and tasks efficiently, including dealing with coworkers, customers, and meeting deadlines.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Related Documents
Description
This quiz explores the fundamentals of office ergonomics, including its historical origins and key elements that contribute to a productive workplace. Understanding the effects of office design on worker efficiency and safety is crucial for modern organizations. Test your knowledge on how these principles apply in a typical office environment.
