Oak 5 Capacity Building Playbook

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Questions and Answers

What is the primary goal of the Oak Foundation's capacity building approach?

  • To empower grantees to achieve their goals sustainably. (correct)
  • To ensure grantees have access to the latest technology.
  • To force grantees to adopt a specific operational model.
  • To provide direct financial assistance to grantees.

What served as the basis for the development of the Oak Foundation's capacity building playbook?

  • An analysis of 9 capacity building case studies and 4 guidance documents, and staff contributions. (correct)
  • A survey of other philanthropic organizations.
  • External consultant reports.
  • The experiences of the executive board.

Who compiled and documented the Oak Foundation's capacity building playbook?

  • A group of external consultants from various firms.
  • A team of grantees from the Oak Foundation.
  • Rick James (INTRAC) and Adriana Craciun. (correct)
  • Oak Foundation's executive board members.

Where can Oak staff access the case studies and guidance documents mentioned in the playbook?

<p>Inside the Nonprofit Builder, under the Guidance menu. (A)</p> Signup and view all the answers

Which statement best describes the Oak Foundation's approach to capacity building?

<p>To offer support according to the individual needs of each grantee. (A)</p> Signup and view all the answers

According to Oak Foundation's experience, what three elements are crucial for effective capacity building?

<p>Motive, means, and opportunity (B)</p> Signup and view all the answers

What is emphasized as the most important factor determining the success of any capacity building initiative?

<p>Partner ownership of the capacity building process (C)</p> Signup and view all the answers

What does Oak believe should underpin every capacity building initiative?

<p>The motive, means and opportunity approach (C)</p> Signup and view all the answers

According to the provided content, which of the following is NOT considered a common capacity building topic?

<p>Program design and implementation (B)</p> Signup and view all the answers

What is the primary purpose of the Capacity Building Playbook for Oak staff?

<p>To guide the planning, monitoring, and reviewing of capacity building initiatives with partners (B)</p> Signup and view all the answers

What does the concept of 'means' refer to in the context of capacity building?

<p>The quality and collaborative nature of the capacity providers (D)</p> Signup and view all the answers

What is the consequence of implementing a capacity building initiative when the partner is not open to change?

<p>It is likely to be a waste of time and resources (A)</p> Signup and view all the answers

In Oak's experience, what is the critical factor that indicates when capacity building will 'make a difference'?

<p>When the 'motive, means, and opportunity' elements are aligned. (D)</p> Signup and view all the answers

According to the provided text, what is the minimum level of leader engagement required for successful change?

<p>Driving the change process (D)</p> Signup and view all the answers

What does the text suggest about leaders needing to change in order to implement changes successfully?

<p>They need to be open to change both within the organization and in themselves (B)</p> Signup and view all the answers

What is the suggested approach for Oak Program Officers (POs) to understand a partner's behavior?

<p>Look 'below the waterline' and understand what really makes the partner behave as it does (D)</p> Signup and view all the answers

What should be the primary focus of discussions between Program Officers and partners?

<p>Building on partners’ strengths instead of focusing on negatives or gaps (B)</p> Signup and view all the answers

How does the text suggest that partners should ideally manage the budget for capacity building?

<p>Through their own core funding or existing capacity building budget line (A)</p> Signup and view all the answers

Under which specific circumstances does the text suggest making capacity building a mandatory condition of a grant?

<p>Only in very specific cases, such as when some partners are strategically vital to Oak’s programmes or if there are major issues like safeguarding concerns (B)</p> Signup and view all the answers

What does the phrase 'carve out time in grantee check-in calls and site visits to ask about their larger organizational big picture, not just the specific project' mean?

<p>That discussions should also be aimed at understanding the context and circumstances surrounding a partner's work as a whole, and not only the current project (D)</p> Signup and view all the answers

What is a potential risk of making capacity building a mandatory grant requirement?

<p>It runs the risk of manipulating the partner (B)</p> Signup and view all the answers

What is a key role of Oak program officers (POs) in capacity building?

<p>Regularly checking in with partner organizations and asking how things are progressing. (A)</p> Signup and view all the answers

Why is patience important for Oak POs in the capacity building process?

<p>Because capacity building change takes time and partners are also implementing their primary programs. (B)</p> Signup and view all the answers

The text states that Oak’s role in capacity building with partners is best described as:

<p>Having influence over the alignment of resources, partners, and external consultants. (C)</p> Signup and view all the answers

What does the term 'capacity building stars' refer to in the content?

<p>The elements of partner ownership, quality facilitation, and appropriate support for capacity building. (C)</p> Signup and view all the answers

Why should Oak POs support intentional learning regarding capacity building?

<p>To understand the capacity building process, and what works or not. (A)</p> Signup and view all the answers

Why does Oak collaborate with other funders in capacity building?

<p>To encourage a focused effort, rather than conflicting programs. (C)</p> Signup and view all the answers

What does the quote 'Regardless of how good Oak's ideas were, it would have inevitably removed ownership' highlight?

<p>That partner ownership and buy-in is a critical aspect of effective capacity building. (A)</p> Signup and view all the answers

What does the text suggest regarding the practical reality of capacity building?

<p>That it is inherently challenging because the alignment of all necessary factors is difficult to achieve. (A)</p> Signup and view all the answers

What is a key condition for Oak to influence without compromising partner ownership?

<p>Having a high level of existing trust between Oak and the partner. (B)</p> Signup and view all the answers

According to the content, what should occur before a capacity building process is initiated?

<p>The partner should explicitly choose to start the change process. (C)</p> Signup and view all the answers

What is the recommended approach when a partner is resisting change despite Oak's desire to help?

<p>Delay investing in capacity building until a more favorable time with the partner. (A)</p> Signup and view all the answers

How can a mutually acceptable consultant contribute to capacity building?

<p>By cultivating partner ownership of the process. (D)</p> Signup and view all the answers

In the context of capacity building, who should ideally choose and contract a consultant?

<p>The partner should ultimately choose and contract the consultant. (C)</p> Signup and view all the answers

What strategy does Oak use to help partners own the capacity building process?

<p>Ensuring that the partner opts into support. (C)</p> Signup and view all the answers

According to the content, when should a facilitated self-assessment with a partner be considered?

<p>When it is appropriate for the specific partner. (D)</p> Signup and view all the answers

When is it acceptable for Oak to have open conversations with grantees about challenges?

<p>When there is sufficient trust between Oak and the partner. (B)</p> Signup and view all the answers

What is a primary characteristic of capacity building providers who are highly effective?

<p>They view the partner as their client, prioritizing the partner's needs over Oak's. (A)</p> Signup and view all the answers

What aspect of a consultant's approach most strongly suggests a 'vocational commitment,' as mentioned in the text?

<p>Their dedication and belief in the cause, showing it's 'more than just a job'. (B)</p> Signup and view all the answers

Why is it beneficial for capacity building providers to be local, according to the provided text?

<p>Local providers better understand the partner’s language, culture, and context. (D)</p> Signup and view all the answers

Which of the following best exemplifies a facilitator, coaching approach in capacity building, as described in the text?

<p>The provider encourages collaborative efforts and the partner makes its own decisions. (A)</p> Signup and view all the answers

According to the content, which of the following process is essential for cultivating partner ownership?

<p>Utilizing inclusive and facilitated group processes. (D)</p> Signup and view all the answers

What does the text emphasize regarding the design of effective capacity building processes?

<p>They should be applied, experiential such as using practical assignments. (B)</p> Signup and view all the answers

What does the text suggest about the importance of understanding cultural issues in capacity building?

<p>Cultural issues relate to having certain conversations, framing issues, and interpreting partner feedback. (A)</p> Signup and view all the answers

What does the text emphasize regarding effective capacity building providers' interactions with partners?

<p>They can make meaning from what they hear, and listen deeply. (D)</p> Signup and view all the answers

Flashcards

Oak Foundation Capacity Building Playbook

Oak Foundation's plan for supporting grantees to become stronger and more effective in achieving their goals.

Oak's vision for grantees

Oak's key goal for grantees: to become stronger and more capable of achieving their objectives over time.

Oak's focus on grantee learning journeys

Oak's approach to capacity building focuses on helping grantees find appropriate learning opportunities.

Origin of the Playbook

The playbook was developed through insights from Oak staff and analysis of capacity building case studies and guidance documents.

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Playbook's role for Oak staff

The playbook provides a framework for Oak staff to effectively support grantees in their capacity building.

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Partner Ownership in Capacity Building

Capacity building is most effective when the organization themselves desire and actively seek change.

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Motive for Change

The organization genuinely wants to improve. They have a strong personal reason to change their situation.

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Means for Change

The partner has the required resources and tools to implement the change.

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Opportunity for Change

The opportunity to implement the change is presented in a timely manner.

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Capacity Providers

High quality, capable individuals or organizations who can effectively guide the partner's growth.

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Oak's Capacity Building Support

Thoughtful and timely support that aligns with the partner's grant-making programs.

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Partner Ownership

A key factor that determines the success of capacity building initiatives.

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Oak's Capacity Building Approach

Oak's approach to capacity building emphasizes the importance of partner ownership, means and opportunity.

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Looking below the waterline

Understanding a partner's motivations, values, and history to effectively support their development.

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Earning Trust

Building strong trust and transparency in a partnership.

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Understanding the bigger picture

Spending time understanding the bigger picture of a partner's organization, beyond just the project at hand.

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Ownership

Taking responsibility for the success of a partnership and actively working towards it.

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Partner Control of Budget

Empowering partners to manage their own resources and finances.

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Building on Strengths

Focusing on partners' strengths and areas for growth, not just their weaknesses.

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Open Questions and Discussions

Using open discussions to address issues constructively and collaboratively.

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Leaders open to change

Leaders who are open to change and willing to challenge their own assumptions.

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Partner-centered approach

When capacity building efforts focus on the needs and priorities of the recipient organization (the partner), rather than on what the donor (Oak) thinks is best.

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Vocational commitment

Capacity building providers who are dedicated to their work beyond just making money, with a sense of mission and purpose.

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Retain partner ownership

Capacity building processes that empower the partner to take ownership and make their own decisions.

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Consultative, participatory, inclusive processes

Methods that involve the partner in decision-making, ensuring their input and perspectives are considered.

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Applied, experiential approach

Capacity building activities that are hands-on and practical, allowing the partner to apply their learning directly.

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Designs quality processes

The ability of capacity building providers to design training programs that are likely to lead to real change for the partner.

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Skill in facilitating group processes

Being able to effectively guide discussions, facilitate group work, and create a supportive environment for learning.

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Appreciates cultural issues

Understanding and appreciating cultural nuances and customs in partner organizations.

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Three Capacity Building Stars

Successful capacity building needs to be planned thoughtfully, implemented effectively, and evaluated thoroughly for meaningful learning.

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Intentional Learning

Focusing on what's working well is crucial for positive learning and continuous improvement in capacity building.

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Hands-Off Approach

Constantly asking how things are progressing is important for maintaining momentum and understanding the process.

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Time and Patience in Capacity Building

Patience is key in acknowledging that lasting change takes time, especially when partners are busy with core work.

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Megaphone Approach

Oak's funding power allows it to influence change but not directly control it; the approach should be to encourage and inspire.

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Funders Collaboration

Collaborating with other funders can create a more impactful and coordinated approach to capacity building.

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Real-World Challenges

Even when facing challenges and misalignments, building trust can bridge gaps and improve outcomes.

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Open Communication with Grantees

Oak Foundation emphasizes open communication and mutual understanding with grantees. This includes discussing challenges and concerns honestly, while being aware of Oak's donor influence.

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Grantee-Led Self-Assessment

Oak Foundation supports grantees in identifying their own capacity building needs. This often involves facilitating self-assessments and exploring opportunities for development.

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Grantee's Explicit Choice

Oak Foundation believes capacity building should be a deliberate choice by the grantee, not a requirement imposed by the donor. Grantees must explicitly choose to start the change process.

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Grantee-Chosen Consultants

Oak Foundation encourages grantees to choose and contract with their own consultants. Oak provides guidance and support in selecting appropriate partners.

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Respecting the Grantee's Timing

Oak Foundation believes capacity building should happen when the grantee is ready and motivated. It avoids forcing change or making decisions for the grantee.

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Neutral Facilitators for Capacity Building

Oak Foundation can provide support and guidance for capacity building, but it's crucial to have a trusted and neutral third party to facilitate the process. This avoids the impression of a donor imposing their agenda.

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Trust as a Precondition for Capacity Building

Oak Foundation emphasizes trust as a foundation for successful capacity building. Without a sufficient level of trust, it's difficult to have open conversations and make progress together.

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Study Notes

Oak Foundation Capacity Building Playbook

  • This document outlines Oak's approach to capacity building
  • The vision is for grantees to become stronger and more able to achieve their goals
  • The focus is on assisting individual grantee organizations to access appropriate support in their learning journeys
  • The playbook originated from a 2018-2019 learning program focused on capacity building
  • It's based on a study of nine capacity building case studies and four guidance documents
  • Authored by Rick James (INTRAC) and Adriana Craciun

Aligning the Stars

  • Effective capacity building requires motive, means, and opportunity
  • Motive: Partner genuinely owns process and has strong desire for change
  • Means: High-quality, strong capacity providers
  • Opportunity: Oak provides thoughtful capacity building support to partners aligned with grant-making programs
  • This ensures effective capacity building support.

Star Number 1: Motive - Ownership

  • Partner ownership is crucial for successful capacity building initiatives
  • Partner ownership is a key success factor in capacity building initiatives, as demonstrated in nine case studies
  • Leaders need to believe in and drive change
  • Partners must be open to change, rather than merely accepting it

Star Number 2: Means - Quality Support

  • Capacity building providers must possess certain characteristics
  • Providers should be highly committed to the partner, with a genuine belief that the partner knows best
  • Providers must be competent with experience in facilitating change and organizational function
  • They should be able to conduct interviews and discussions effectively, incorporating inclusive, participatory, and consultative methods

Star Number 3: Opportunities

  • Organizations often fail to change due to busyness or other pressures
  • Capacity building events can provide a safe space for discussion and development of action plans
  • Follow-up support is critical, including monitoring and mentoring
  • Change is a gradual process, not an instant event, requiring time and patience

7 Ways to Create Opportunities

  • Fund capacity building processes within grants
  • Fund capacity building through intermediaries
  • Signpost to capacity building opportunities from Oak pooled fund
  • Pay attention to the process but keep a hands-off approach and give it time
  • Align with own grant strategy and support of the program
  • Align with other funders
  • Learn intentionally

Conclusion

  • Getting partner ownership, quality facilitation, and appropriate support for capacity building is important but challenging.
  • Oak can only influence alignment of these factors; it cannot fully control them.
  • Oak is committed to helping partners achieve their goals through high-quality capacity building tailored to their needs.

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